IPod touch dropped on the ground while charging and now won't charge

Long story short, my wife was charging her iPod touch, one of our kids walked by and knocked the iPod to the ground and yanked the cord that was connected and now the iPod won't charge. If we wiggle the portion of the cord that's attached to the iPod (not the USB connected to the mac) it will make the sound like it is connected and then disconnects. We have found that if we sit the iPod a certain way sometimes it will charge but not 100% of the time. It almost seems like it is losing the connection in the cord but we have tried 3 different cords. Any suggestions on ways to make a tighter connection (think sticking the pencil in the old school Nintendo to keep your game cartridge to connect)?

Worste case, Apple shoud exchange yours for this price:
Apple - Support - iPod - Repair pricing
This place does not mentions a dock connector replacement but you can call and ask them.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
You can Google fo others.
I would first make and appointment at the Genius Bar of an Apple store to verify/determine the cause of the problem.

Similar Messages

  • I have had my ipod touch (4th generation) for a few years and now within 10 minutes of use it gets very hot on the back top and also will only hold it's charge for up to a hour if im lucky

    I have had a ipod touch for a few years( 4th generation) and now withing 10 minutes of use it heats up very warm and only holds it's charge for about a hour if im lucky any help?

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • My iPod touch's menu button literally sank in and now I am unable to use my iPod totally because I cannot press the menu button at all. Can Apple rectify this if I send it to a service center?

    My iPod touch's menu button literally sank in and now I am unable to use my iPod totally because I cannot press the menu button at all. Can Apple rectify this if I send it to a service center?

    You should definetely contact an apple store! If your warranty is valid they will probably fix it for free. Until then go to settings, general, accessibility, assisive touch and turn it on. A circle will appear that does exactly what your home button does.

  • My ipod will only show the dead battery screen and wont taking a charge.

    my ipod will only show the dead battery screen and wont taking a charge on any of my sinc cords or my outlet charger. And I have checked that nothing is in the plug port blocking the electrodes. What do I do now?

    Put the device in DFU mode (google it) and restore via iTunes.

  • I updated my iPod touch 4g 64gb to iOS 6.1 and now it's been very slow, safari keeps crashing, apps being very slow and crashing ? Can anyone help ?

    I updated my iPod touch 4g 64gb to iOS 6.1 and now it's been very slow, safari keeps crashing, apps being very slow and crashing ? Can anyone help ?

    Next
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>Safari and Clear Cookies, Data and History
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • My iPad 2 Wireless / 3G was fully charged. A message popped up to update software to latest version. I clicked on "update" and the battery drained immediately and now does not charge. Has anyone else encountered this?

    My iPad 2 Wireless/3G was fully charged. A message appeared saying to update the software. I clicked on "update" The battery immediately discharged and now will not charge again. Does anyone know how to fix this?

    Plug it into the wall charger.
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • My ipod touch 32g turned off on its own and now wont turn on or connect to itunes

    my ipod touch 32g turned off on its own and now wont turn on or connect to itunes

    Start here.
    iPod touch: Hardware troubleshooting

  • My MacBook Pro went off for 30 hours because I forgot my charger and now I am charging it it refuses to turn on and I have been charging it for almost 3 hours  , any have an idea on this ?

    My MacBook Pro went off for 30 hours because I forgot my charger and now I am charging it it refuses to turn on for the last 3 hours , any have an idea on this ?

    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

  • My iPod touch doesn't want to turn on and it's fully charge since it's been on the charger, help please

    My iPod touch doesn't wanna turn on at all, it's been charged and it doesn't turn on for nothing, help please

    Try here:
    iPod touch: Hardware troubleshooting

  • My Ipod just stopped working, the screen got black and now I can't open it. I have tried to charge it but it doens't work.

    My Ipod touch 5 just stopped working. The screen got black and now I can't use it or start it.
    I have tried to charge it but it doens't start and when I tried to connect it with my computer it didn't work either.
    I saw that you could hold down the "home" button and the "power" button at the same time but my home button doens't work so I can't do that.
    Is there any other way I can fix it or do I have to go to an apple store? 

    Try:
    Turn on without Home/Power Button

  • My ipod touch is disabled for 22 million   minutes and it won't connect to itunes what can i do?

    My ipod touch is disabled for 22 million minutes+ and i have seen videos where it says to connect it to my laptop and restore it but it says "itunes cannot connect to the ipod because you need to enter the password" obviosly i cannot do this because it is disabled for 22 million minutes+ . please can someone help me.

    light-blue text is a link click on it
    Recovery mode

  • I think my computer over heated and now won't charge! Can that happen?

    I had my laptop plugged in and I notice the charger and the computer where really hot. So, I unplugged it and started it up and everything was fine. The next day however, my computer won't charge and the bright green light that appears when you plug In does not light up. Mind you, a dim green light that is always on the charger is still there. Any help?

    iphoto is on grey disk 2 (applications/apple hardware test) that originally came with the computer.

  • Battery on brand new iPod touch drains when synced to a mac and now it won't charge. If you're thinking of buying a new iPod touch, don't bother. The batteries don't work.

    The battery on my son's brand new 64G iPod touch drained while it was synced yo the mac. Now it says 100% charged when it's connected to a charger, but drops to zero as soon as it's disconnected. It would appear that, either the battery is faulty or the battery indicator is faulty. iPod batteries are not supposed to drain while syncing. And rechargeable batteries are supposed to recharge after they have drained. Maybe I'm missing something simple here, does anyone know what it is?

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My Ipod touch got a drink spilt on it and now it won't hold the charge or stay connected to the internet.

    About two days ago a drink that was about 1/4 full spilt in my purse. My IPod touch managed to get wet and the battery will not hold the charge anymore. I can let it charge all night then use it for about 30 minutes in the morning to check my Facebook and what not, but if I keep it on the hold button which I always do all day while I am at work, the battery is completely dead when I go to use it later on. Or it will die after about an 1 or so of use after being taken off the charger. Another thing is that when I am up in my room about around 150 feet or so maybe even less, away from my families internet router, I cannot connect to the internet. And if I get it it goes away in about 5 minutes of use. The only way I can use the internet on it is if I sit at the top of my stairs or stay downstairs. Never had this problem before. The camera on the front of my IPod above the screen also has some water in it. Half of the camera on that side comes out blurry.
    Any suggestions?
    Thank you

    See the following for how much you will have to pay for the exchange.
    Apple - Support - iPod - Repair pricing

  • Ipod touch dropped in the ocean

    I dropped my ipod touch in sea water. I don't know how to fix it. Help!

    roaminggnome wrote:
    You very likely cannot fix it.
    Do not try to turn it on or charge it.
    Let it dry for a week or so.
    See what happens
    Ain't gonna work.  Sea water contains salt.  Salt is naturally hygroscopic (http://en.wikipedia.org/wiki/Hygroscopy) and even the most minute amount will absorb water vapor from the air.
    Removing every tiny bit of salt would require flushing the device with copious amounts of distilled water, and even then there are no guarantees...  Unfortunately the iPod is dead...

Maybe you are looking for