Ipod touch email address has changed now cant log in to itunes

my sister has had an ipod touch she had an email address with sky then she canceled sky and they closed her email accouint now she cant log into itunes how do you register  new e mail address to your device.

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  • HT1688 I need to delete my iCloud my email address has change and I don't know old password todelete

    I need to delete my iCloud my email address has change and I don't know old password todelete

    i cant active my iphone after restor and i forget my apple id and password
    can you active my iphone

  • My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

  • Why am I being told my email address has changed and need to change it for my apple id to work?

    Not just iTunes store, but every day or so, when I'm trying to check for updated apps in iTunes, or download something on iPhone or update OS X software via App Store, I'm told that my email address has changed and I need to update it before I can download tunes from iTunes.
    I then get redirected to a page where my apple id is shown (my email address), the address field is blank and a couple of password fields with ****** in them.
    I put my email address (apple id) back in and all is well.
    Why is it being reset all the time?
    I don't have another apple id with the same address, but I do have a lot of devices using my one apple id:
    A Mac (Lion latest)
    iPhone 4S (iOS5 latest)
    iPad 1 (iOS5 latest)
    iTunes on XP (latest iTunes)
    iPhone 3G (iPhone OS 3 - yea, really ancient)
    Apple TV 1 (latest)
    Wondering if one of these could be causing a reset.

    this can happen when the billing address in your appleid info is not EXACTLY the same as your bank details, depending of the bank (see if you right "st" instead "street" maybe)
    check out this article:
    support.apple.com/kb/TS1646

  • My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?

    My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?

    Try here...
    Frequently Asked Questions About Apple ID

  • Atv error message "Your email address has changed or is invalid...."

    this error message first appeared when i originally bought my atv in the spring. After tech support and swapping the my first atv, I eventually setup a second itunes account with a new email address and the issue went away. However occasionally it persists. the full message is "Your email address has changed or is invalid. Go to the itunes store on your computer and update your account info." Surprisingly I am able to log in to itunes on my computer with the same email address and login on my apple tv, but when i attempt to purchase or rent the error message appears and prevents my from buying. Sometimes like tonight i give up and just don't purchase anything. Anyone know how to fix this?

    We had this same problem, and we found a fix that seems to have worked. It's a silly bug having to do with a change in the way your state of residence is stored in your account. The problem and fix is described here:
    http://macmost.com/apple-tv-valid-address-error.html
    Hope this helps.

  • My email address has changed, how do I change it on thsi site?

    My email address has changed, how do I change it on thsi site? I don't see anywhere to edit my info.

    Hi:
    Log in and click on your user name.
    Then on the right side of the webpage, you will see a My Community heading.
    Under your user name you will see some links to expand.
    Click on the Resources & Settings link.
    Click on the last item listed -- My User Settings
    Then part way down the page you will see a line with these descriptions:
    Edit HP Passport>User ID - Password - Contact Information - Security Questions.
    Click on the Contact Information link and change your e-mail address.
    Then at the bottom of the page, click on the orange Save Changes box and you're done.

  • HT204053 My email address has changed.  My apple ID for iCloud is my old email address and I cannot remember the password. Verification is sent to my old email address and I cannot retrieve it.  Any suggestions

    My email address has changed. I have my icloud acct sending stuff to an email that is no longer in service. I cannot remember the password and it keeps sending messages to an old email acct to try to change the password. Any suggestions.

    Go to appleid.apple.com and click in the reset password option.  You maybe able to reset using the security questions option.  If you can't, contact support using expresslane.apple.com email option, or call the AppleCare support line.

  • Your email address has changed or is invalid

    I have been using a .MAC since the dawn of time. APPLE recently about two weeks ago prompted me for an alterante email and I provided one.  Today I tried ot make a purchase on several different devices and am getting "Your email address has changed or is invalid"
    Any suggestions?
    NOTE I am able to log into the site and icloud as I always have no issues.

    I am having this problem too. I recently changed ISP b/c I wanted the iPhone, so I had to update my iTunes username to my Gmail account.
    In fact, I logged in HERE using it as my new Apple Id... so it works!
    But for some **** reason that is driving me nuts my iPhone will not connect to the iTunes store using my new Apple Id. It keeps saying my email has changed or is invalid and asks me to sign in to change it. So I do that, and it lets me in USING MY NEW Apple ID!!!! Then I go back out to the buy the App and the madness starts all over.
    Come on Apple, do you want me to buy your apps, or what?

  • Email address was changed now iMessage won't work

    my email address was changed from mine to my dads. he had changed my apple ID over to his email (i allowed him to use my ipad and this is what happened). i just changed my password and email back to mine and now my iMessage will not work. it keeps saying that my messages will not go through. i turned my imessage off and then back on and it is still not working!

    DId anyone figure this out, it just happened to me about 5 hours ago.
    I can now send from my macbook but still not my phone.
    UGH! So aggrevating!

  • HT1296 My email address has changed. I have successfully amended it on my computer in Apple iTunes but my iphone 4s and my iPad still show the old email address when requesting the password and will not let me update Apps. Please can anyone advise me what

    My email provider has changed and I have a new one.
    I amended this on my computer under my Apple iTunes account without any difficulty and it was authenticated. However, I still have the original email appearing on my iphone 4s and ipad2 and I cannot update that information. Neither can I use my usual password to update my Apps.  Please can anyone assist me with simple instructions on how to change these important passwords?  Thankyou in anticipation for reading and hopefully considering a solution.

    Thank you, this has resolved both the iphone and ipad problem immediately.  I am concerned that I may have a problem with apps that I bought under my old  AppleID as they will not be recognised.  Any suggestions for this please?

  • How can I authorize my iPod on a new laptop when the email address has changed?

    I had another laptop when I signed on with an account for my iPod nano.  The IP address changed only for commercial use.  I now have another laptop and registered with my new email address.  However, when I try to move my music and podcasts it brings up my old email address.  I don't want to lose all of the music and podcasts I bought.  How can I authorize this computer and transfer my things?

    http://support.apple.com/kb/TS1389

  • I cant access icloud, my email address has changed recently and I cant use any emails and passwords or set up a new id, cant get hold of apple support for help, very frustrated!

    I can not access icloud, my email address changed a while ago none of my email addresses and passwords work, I have tried to get a new password but that dosent work!, tried to contact apple support, no luck there either! What can I do?

    If you are trying to change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I changed my Apple ID email address & password and now cannot log out of or into iCloud on my phone

    The email address for my Apple ID became unreliable (bad hosting).  I went into iTunes and then into the Apple site to change it.  The site required me to change my (very old) password.  I did so.  I removed the new address as my recovery email address, because I could not change the main email to the same address as the recovery address.  I re-verified the (new) address.
    So that worked great!  Except that it's completely broken iCloud and the App Store my iPhone.
    The App Store on my iPhone 4S (Model MD276LL/A running iOS 7.1.2) does not recognize my Apple ID as having purchased anything, including the 100+ apps I've gotten and downloaded over time.  It does recognize that apps need updates.
    I'm also now getting notifications for iCloud on that same phone, which asks me to log into the old account.  If I go to the Settings to delete the iCloud account on that device (as the support site tells me), it asks for the password for the old email address (as the support site tells me), but it will not recognize either the old *or* the new password.
    I have updated iCloud on my Mac just fine.  My iPad Mini, which was attached to my employer's iCloud account by mistake, has made the transition smoothly and recognizes my old account's purchases.  My iPhone is stuck, though, and now I can't text (iMessage is confused) or use other iCloud features.
    Message was edited by: emsariel to better clarify devices

    Hello there, emsariel.
    The following Knowledge Base article offers up some great information in regards to the issue you are describing:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Your email address has changed or is invalid -iTunes won't let me change it

    Help. I've tried everything including logging a request with Apple iTunes support - through the usual means, filling out the online request form. Still to no avail.
    The story goes like this, I changed my ISP about three weeks ago. I'm pretty sure my registered email address was the one from my old ISP. Oops!
    So I go to buy an App or Music from iTunes, it tells me that my account has changed and I should view and change my details.
    I go ahead and enter my valid email address. Press Done. No verification email arrives in my account. Nothing in the junk mail either.
    No matter what I do, no matter which of my valid email addresses I enter - I have two. I can't get iTunes to accept my email change.
    I have logged two requests for assistance now - with great replies of Apple Support Staff telling me how important I am and how my issue will be fixed ASAP. But, nothing yet. It's been almost a week. Getting quite disappointed with Apple iTunes support.

    I am having this problem too. I recently changed ISP b/c I wanted the iPhone, so I had to update my iTunes username to my Gmail account.
    In fact, I logged in HERE using it as my new Apple Id... so it works!
    But for some **** reason that is driving me nuts my iPhone will not connect to the iTunes store using my new Apple Id. It keeps saying my email has changed or is invalid and asks me to sign in to change it. So I do that, and it lets me in USING MY NEW Apple ID!!!! Then I go back out to the buy the App and the madness starts all over.
    Come on Apple, do you want me to buy your apps, or what?

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