Ipod touch error message 6999

Please can anyone help as every time i try to download my photos from my pc to my itouch I initially get a time out message after about 10/15 mins then error code 6999.I have approx 2000 pics on the pc but plenty of space of my itouch which is up to date and I am using the current version of itunes

Try deleting the iPod photo Cache, which is recreated automatically.
What security software is running on the computer?
If you haven't already, try to reconfigure the security software or troubleshoot it.

Similar Messages

  • Ipod touch error message-"attempting to copy to the disk "dad" failed....

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    i am also having this problem. i have only tried with apps and music. it starts to sync, does a couple, then just disappears from itunes. the ipod touch still says sync in progress though.
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  • IPod touch error message

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    "When I typed in my password, why does the error message pop up when I typed it in correctly? "
    Almost impossible to say since you failed to tell us what the error message says.
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  • Failed to restore iPod touch (Error code 9)

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    Try this, copied from Update and restore error messages on iPhone and iPod touch
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  • Ipod touch error 1604. i need this fixed!!

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    *Edit: If your iPod remains jailbroken (in it's currently inoperatable state) - then returning/exchanging or refunding the product is going to be tricky. By modifying the software, you broke Apple's Software & End User Agreement's between you and Apple which states modification of software of any kind will result in you voiding your warranty. Now ... normally this wouldn't matter, as restoring would make it look like you hadn't jailbroken, but seen as though you can't do anything with it. Your stuck. :/*
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  • IPod Nano Error Message (-48)

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    I have just got back from the Regent Street Apple Store - the trip took 5 hours (I live way outside of London) and cost £35 in fares (thanks Apple!)
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  • I have a computer with windows 8, when I plug in IPOD Touch, get message can't download pictures, no music library appears. Any suggestions?

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    Hello,
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    Hard Reset: Hold down the Sleep/Wake and Home buttons for at least 10 seconds or until Apple logo appears
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  • My ipod touch displays message "ipod touch disabled,connect to itunes."I have held down on/of switch until apple logo appears on screen of ipod touch , but the problem persists. Any suggestions?

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    rbrookstone

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    Hi Bander Bunny!
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    http://support.apple.com/kb/ht1535
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  • I am unable to sync to my Ipod. Error message states "unable to sync because duplicate file name exist. Any ideas how to remedy?

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  • When I try to update my iPod touch, a message saying there isn't enough space on my computer appears and all media on my iPod will be lost, should I proceed with the update?

    When I try to update my iPod touch, a message saying there isn't enough space on my computer appears and all media on my iPod will be lost, should I proceed with the update?
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  • Every time I plug in my ipod an error message 42404

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    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
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  • IPod Restore - Error Message 21

    Hi All,
    Hope someone can help as this is driving me insane - I've just installed iTunes 9.2.1 but when I went to Sync my iPod I was told I needed to restore it.
    Sooo....selected Restore but just as it gets to the end of the Restore process I get an error message (21). Having reviewed the info on this website I've tried everything from switching off Windows Firewall to uninstalling my security software.
    When I run Diagnostics, this is what I get - PLEASE can anyone help?!?!
    +Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)+
    +TOSHIBA Satellite L350D+
    +iTunes 9.2.1.5+
    +QuickTime 7.6.6+
    +FairPlay 1.8.20+
    +Apple Application Support 1.3.1+
    +iPod Updater Library 9.2d4+
    +CD Driver 2.2.0.1+
    +CD Driver DLL 2.1.1.1+
    +Apple Mobile Device 3.1.0.62+
    +Apple Mobile Device Driver 1.49.0.0+
    +Bonjour 2.0.2.0 (214.3)+
    +iTunes Serial Number 77D7ABF151E33DA6+
    +Current user is not an administrator.+
    +The current local date and time is 2010-08-06 15:41:25.+
    +iTunes is not running in safe mode.+
    +WebKit accelerated compositing is enabled.+
    +HDCP is not supported.+
    +Video Display Information+
    +ATI Technologies Inc., ATI Radeon X1250+
    +** External Plug-ins Information **+
    +No external plug-ins installed.+
    +Genius ID: 77997418ba0ddcad18ddf23a6a6fd31a+
    +** Network Connectivity Tests **+
    +Network Adapter Information+
    +Adapter Name: {AF6E733D-F225-4E62-85E6-73B8C8D1BCFB}+
    +Description: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter+
    +IP Address: 192.168.1.2+
    +Subnet Mask: 255.255.255.0+
    +Default Gateway: 192.168.1.1+
    +DHCP Enabled: Yes+
    +DHCP Server: 192.168.1.1+
    +Lease Obtained: Fri Aug 06 15:15:09 2010+
    +Lease Expires: Sat Aug 07 14:21:21 2010+
    +DNS Servers: 192.168.1.1+
    + 192.168.1.1+
    +Adapter Name: {50701037-1545-4784-9A8B-106F52CA6AA1}+
    +Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)+
    +IP Address: 0.0.0.0+
    +Subnet Mask: 0.0.0.0+
    +Default Gateway: 0.0.0.0+
    +DHCP Enabled: Yes+
    +DHCP Server: +
    +Lease Obtained: Thu Jan 01 00:00:00 1970+
    +Lease Expires: Thu Jan 01 00:00:00 1970+
    +DNS Servers: +
    +Active Connection: LAN Connection+
    +Connected: Yes+
    +Online: Yes+
    +Using Modem: No+
    +Using LAN: Yes+
    +Using Proxy: No+
    +SSL 3.0 Support: Enabled+
    +TLS 1.0 Support: Disabled+
    +Firewall Information+
    +Windows Firewall is off.+
    +Connection attempt to Apple website was successful.+
    +Connection attempt to iTunes Store was successful.+
    +Secure connection attempt to iTunes Store was successful.+
    +Secure connection attempt to iPhone activation server was successful.+
    +Last successful store access was 2010-08-06 15:35:33.+
    +** CD/DVD Drive Tests **+
    +LowerFilters: PxHelp20 (2.0.0.0),+
    +UpperFilters: GEARAspiWDM (2.2.0.1),+
    +F: HL-DT-ST DVDRAM GSA-T40N, Rev JT03+
    +Audio CD in drive.+
    +Found 12 songs on CD, playing time 51:04 on Audio CD.+
    +Track 1, start time 00:02:00+
    +Track 2, start time 05:09:35+
    +Track 3, start time 09:08:59+
    +Track 4, start time 12:39:49+
    +Track 5, start time 16:55:37+
    +Track 6, start time 20:48:59+
    +Track 7, start time 24:22:19+
    +Track 8, start time 27:32:51+
    +Track 9, start time 30:57:16+
    +Track 10, start time 34:25:00+
    +Track 11, start time 38:38:11+
    +Track 12, start time 43:06:08+
    +Audio CD reading succeeded.+
    +Get drive speed succeeded.+
    +The drive CDR speeds are: 4 10 16 24.+
    +The drive CDRW speeds are: 4.+
    +The drive DVDR speeds are: 4.+
    +The drive DVDRW speeds are: 4.+
    +** Device Connectivity Tests **+
    +iPodService 9.2.1.5 is currently running.+
    +iTunesHelper 9.2.1.5 is currently running.+
    +Apple Mobile Device service 3.1.0.0 is currently running.+
    +Universal Serial Bus Controllers:+
    +Standard Enhanced PCI to USB Host Controller. Device is working properly.+
    +Standard OpenHCD USB Host Controller. Device is working properly.+
    +Standard OpenHCD USB Host Controller. Device is working properly.+
    +Standard OpenHCD USB Host Controller. Device is working properly.+
    +Standard OpenHCD USB Host Controller. Device is working properly.+
    +Standard OpenHCD USB Host Controller. Device is working properly.+
    +No FireWire (IEEE 1394) Host Controller found.+
    +Most Recent Devices Not Currently Connected:+
    +iPod touch running firmware version 2.2.1+
    +Serial Number: 9E948391203+
    +** Device Sync Tests **+
    +No iPod, iPhone or iPad found.+

    Hi,
    Did you manage to sort this ? I have now had this error 21 message for days. I have tried everything bar uninstalling itunes and reinstalling it ?
    ANy help would be grately appreciated !!

  • New ipod touch, Error: "The device can not be read or written to."

    I don't know what else to do!
    I also have an Ipod touch that just doesn't sync. When I connect the Ipod and launch Itunes to sync, it tells me that the device can not be written to:
    It just doesn't snyc at all. It's brand-new, out of the box and just doesn't work. And it's not my first ipod, so I know how to handle Itunes.
    That's what i've tried so far without success to solve the problem:
    * restored the touch hundreds of times, both in recovery and DFU mode and within the touch software
    * upgraded to firmware 1.1.4, downgraded back to 1.1.3, then to 1.1.2. and back to 1.1.4 - no change!
    * installed several different ITunes Versions and different Apple Mobile Device Services
    * tried MediaMonkey BETA with Ipod Touch support (this just creates 0kb files on the touch, but it also uses the mobile device service, so i guess the failure is somewhere there)
    * tried 4 different Windows XP systems with Itunes at my home and at friends (same error there as well)
    * restored my Windows XP with a recovery version and reinstalled Itunes completely from scratch
    * created a new user account in Windows XP and tried it with this one
    * launched Itunes with Internet switched off
    * used different USB ports - both 1.1 and 2.0
    * disconnected all USB devices
    * registered the necessary DLLs manually
    * last week, I sent the ipod to Apple (they claim that everything is fine and the problem is just me and my computer and sent it back without change)
    I don't have an apple in reach, so i'm not able to test it with an apple computer. There is also no apple store here in the country side of Germany.
    What else can be done? I know there are hundreds, that have the same problem but I don't know any more things to try. Now i have a 300 bucks touch i can not use as mp3 player...
    Message was edited by: basti007

    As I said, i did that! Quote:
    +* last week, I sent the ipod to Apple (they claim that everything is fine and the problem is just me and my computer and sent it back without change)+
    Today I got it back and nothing changed. I tried to call Apple Germany, but after i waited over 1,5 hours on the waiting line, i gave up.

  • IPod Nano error message when syncing to iTunes to update Nike+

    I am using an 8 gb iPod nano multi touch with Nike+ and when I connect it to iTunes to update Nike+ to sync my runs it continuously says "The Nike+ website is temporarily unavailable. Please try again later." This has been occuring since Nike updated their website. I have updated iTunes and still the error messages occurs. Anyone else have this issue if so is there a solution?

    I too cannot sync my iPod. I get the message "Unknown Error 13019." What the heck does this mean? Can anyone assist or provide guidance?

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