Ipod touch flickering grey and white....
And is totally unresponsive. I've tried plugging it in but the computer doesn't recognise that its there. I have held down all the buttons in various combinations for 15 seconds but I can't turn it off.
My daughter was just playing on an App when this happened - and it was a xmas present so only 2 months old!
Try what you have not tried so far. You may have tried all and the Apple store maybe in order.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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IPod Touch 2G 32GB with White Apple Logo and Failed Restore / Recovery
My Specifications:
iPod Touch 32GB 2G
iPhone OS 3.1.3
2.8 Ghz. Intel Core 2 Duo iMac
Mac OS 10.5.8
iTunes 9.0.3 (15)
Problem:
After updating my iPod Touch to OS 3.1.3, my iPod touch started having sync issues where it would say the sync failed. The backup files stopped being created and the latest version was over two weeks old (from prior to the updated to 3.1.3). After an application became unstable and crashed frequently, I tried to do a reboot by holding the Power & Home buttons until the Apple Logo appeared to begin the reboot process. After waiting for 6 hours, the ipod still had not rebooted but was frozen on the White Apple Logo screen.
Troubleshooting Steps I’ve Take:
1. Attempted to follow Apple Frozen iPod Touch and Common Issue Troubleshooting Guide. The iPod will not shut down using the Power Slider function.
2. Restore via iTunes using the DFU Restore Function (Power Button & Home Button for 10 seconds, releasing the Power Button, followed by plugging in the USB cable while holding the Home Button down). iTunes recognized the ipod at the point and began the restore process. The process took almost 32 hours and when it was completed, the ipod would not boot up by remained with the White Apple Logo. My original attempt was with using a powered USB hub.
3. Repeated the restore process but by plugging directly into the computer and eliminating all USB devices except keyboard and mouse. Deleted the OS 3.1.3 updated and made iTunes download the file in case it was corrupted.
4. Rebooted computer between each attempt.
5. Deleted iTunes and the Apple Mobile Device Services as per Apple Article HT1747. Rebooted the computer and reinstalled iTunes. iTune would not recognized the iPod Touch to do a restore using the DFU method. I’ve retried various timings and versions with the cable plugin, booting with the cable plug in and not plugged in, etc... No effect.
6. Repeated the above steps on a MacBook Pro running OS 10.6. iTunes wouldn’t recognize the iPod.
7. Repeated the above steps using a different sync cable. iTunes wouldn’t recognize the ipod.
8. Unplugged the iPod and let it completely drain until the screen went blank for 1 day. When pressing home button the Low Battery / Plug In warning appears. Recharged the battery using a wall plug for 12 hours. Retried the above steps. No change.
What I’ve Eliminated As The Problem Via My Troubleshooting:
1. Computer Hardware
2. iTunes Software
3. Sync Cable
4. USB Conflicts
What I Need Is A Solution:
1. Completely wiping my ipod is an acceptable solution at this point. I’ve spent a week working on this and wasted way too much time. Is my iPod trashed thanks to an OS update?
Any help or suggestions would be greatly appreciated. I've ready each forum posting involved White Apple Logo Issues and have come up empty. Am I the only persons would is having trouble restoring?
Thank you,
PaulMore Troubleshooting Steps For Your Consideration:
I was able to restore back to iPhone OS 2 by using a laptop that had not been synced with my ipod touch previously. When I did the DFU with it, iTunes downloaded OS 2 and it worked.
Then I went back to my iMac and proceeded to install OS 3.1.3 and that seemed to work ok too.
I've been getting the white apple logo of death, however, when I try to sync applications. All seems well, but as it is finishing the ipod touch reboots to the White Apple Logo Screen and stays there. iTunes seems oblivious to this taking place.
During my second rebuild starting with OS 2 and then updating to 3.1.3, it worked again. When I tried to add apps, I only put on a dozen. That worked too. I did get the White Apple Logo Screen of Death once again and I did the third sync to get the rest of my apps in place.
I'm on the third rebuild from version 2. I'm going to try to use an old file I have of 3.1.1 instead of 3.1.3. Also, I'm going to add one application per sync. At least this way I might be able to find out if it is a specific app that is causing the problems.
In my further research, it appears that this bug has been in place since the early days of iPhone OS 2.
All told I've spent over week with my computers tied up working on this problem. I think it would have more cost effective to just buy a new iPod. (I'd rather wait for the 4G version this fall!).
Just in case anyone else has been having issues, that is where I'm at. I'll let you know if I figure this issue out in more detail.
Thanks,
Paul -
Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do? I did not drop it in water.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My IPOD Touch initially had a white screen. I tried correcting this by restoring default settings via ITunes. The Restore Failed with error 1602 and now the IPOD touch is completely dead. It will not power on or respond when I plug it into my PC via USB. I get an error on my PC stating that device attached to USB port is not recognizable. Can anyone help?
Error 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Above from:
http://support.apple.com/kb/TS3694 -
i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?
The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck
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HT201263 after restarting and restoring ipod touch, display is still white screen
after restarting and restoring ipod touch, display is still white screen. I have done this several times. One time, the display went to the home screen, but immediately went back to the white screen when I plugged it into the charge cord. The music continued to play however. help!
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
iPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?
Try what you have not tried so far. You may have tried all and the Apple store maybe in order.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I tried updating my iPod touch 4th gen and now the screen is bright blue or flashing white and black lines.ive tried the whole home and power button thing but it only brings up the apple icons then goes back to the blue or other screen.please help?
This has worked for some others.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I tried to download an upgrade that was recommended by APPLE, the upgrade stopped halfway through and the iPod Touch was turned off, now the iPod Touch has a BLANK WHITE SCREEN and is UNRESPONSIVE to the COMPUTER
I wonder if anyone can help
Thank you
BrizeyTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a ipod touch 2nd generation and i have a white screen and will not turn off. My ipod was working fine this am, i was checking my facebook acount when it just went white.
That symptom is covered here:
iPod touch: Hardware troubleshooting -
i just bought this ipod touch 2nd generation and te wifi is greyed out ive tried resetting and looking for airplane mode but its not there any help please????
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
So i was updating my white ipod touch 4th gen and i restarted the ipod while it was half way done. Then after it restarted it would crash right after the apple sign...it would turn white, red,purple,green...any ideas of how to fix it??
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
When it says restore the iPid via recovery mode, try placing n recovery mode and restoring several times. -
hi there i ahve ipod touch 2nd gen and i am tryna restore it but get error 21 with orginal fireware and 1601 with custom firewarw and when connected it to itunes and i try to boot it by resotring it white screen with lines through it
Those errors are covered here:
http://support.apple.com/kb/TS3694 -
On my ipod touch the screen is white, and i've tried pressing the home button and lock button at the same time and nothing happens... what do i do?
On my Ipod touch the screen will not work. I can't slide it to unlock
Try here > iPod touch: Troubleshooting touchscreen response -
When I turn on my ipod touch the screen goes white and stays white.
When I turn on my ipod touch the screen goes white and stays white. It plays but all I see on the screen is white. I cannot change anything.
It iTunes is asking to enter the passcode then:
- A data recovery company may be able to help
- Restore the iPhone from the backup of the iPod. You can then get the data off and then retore the iPhone from the backup of the iPhone.
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