IPod Touch freezing during restore

I have a 16GB iPod Touch 2nd generation and I am trying to install OS 4.0 and it's been an absolute nightmare. I downloaded the new software (which took quite a while since it kept giving me an error which made me restart the download like 4 times).
So now I'm in the process of actually INSTALLING that software. When I plug my iPod Touch into iTunes it says it sees the iPod is in recovery mode and asks me to restore my ipod (the only option it is allowing me to access is the "Restore" button, so all the "Update" errors are out of the question here).
When I "restore" my iPod however, the process get's about 1/4 of the way through before it freezes and the progress indicator on my iPod AND the progress indicator in iTunes stays at the same place and doesn't move. Even after letting it sit ALL night last night (about 8 hours) it STILL hadn't moved when I woke up this morning.
Any suggestions on how I could fix this?

I may have a solution...
I phoned Apple Support this evening around 7pm and they were really helpful. My ipod is at least back on - albeit with everything wiped - but it's currently resyncing.
They walked me through these steps:
1. Quit iTunes (Force Quit if you have to)
2. Disconnect the ipod from your computer
3. Create a new user account (I named mine Dummy)
4. Log out and log in to the new User account
5. Press and hold the power button on the iPod to turn the thing off - if it doesn't go off, then press the home button briefly as well so that it does.
6. Open iTunes
7. reconnect the iPod to your computer and once the usb cable is inserted fully, press the home button on the ipod to switch it on
8. iTunes should detect the iPod and offer to restore it. Accept the restore option.
9. iTunes will download the software (took about 10 minutes for me - 315Gb) and then you need to follow the instructions and accept the software license agreement.
10. In iTunes, you should see the "restoring iPod Software", "verifying iPod software", etc and once done your iPod should run good as new.
Safely disconnect the iPod (make sure you eject it first), log out of the dummy account and back into your regular one. Open iTunes, reconnect your iPod and iTunes should start to restore the iPod from the backup made earlier.
Be patient with that last one if you've got a lot of data backed up!
I really hope this helps others - my backup restoration still hasn't finished yet, but it's looking promising. I performed all this on a MacBook Pro, but from the way the support lady kept thinking I was running Windoze, I guess the same process will work in that OS too.
Oh - and phoning Apple support didn't cost me a penny despite being well outside the 90 days... in fact, because I'd never called them before, they granted me a 45 day warranty and offered me the option of taking out an extended 12 months too (for £39). I haven't taken them up on that yet, but seriously thinking about it - seems cheaper than buying a new iPod...
Peace

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IPod Touch freezes during restore

Last night I was on the Maps app (the one that came w/ the iPod) and I was typing in an address then my iPod(2g) flashed a white screen on me and got stuck in an infinite reboot loop (boots up w/ the apple, then flashes a white screen, then reboots). Then I tried restarting it manually and it didn't work. I did the thing where you force into the screen w/ the usb cable into the itunes icon (DFU mode?). I tried restoring it and waited for 3.1.3 to download (I was running 3.1.2 i think) and it was working until it showed the apple w/ an empty loading bar. I unplugged it and replugged it and it didn't do anything so I guess it froze. I put it back into DFU mode(?) and keep trying to restore it, but every time I keep getting a frozen ipod w/ the apple and a frozen "spinning" circle and my itunes giving me the 1603 error. I tried a lot of solutions from the internet like restoring to a previous version, that doesn't work. I tried Apple's troubleshoot page too. My warranty is also over, so... Any thoughts?

When you installed Leopard, did you do a Clean "Archive" install or an upgrade? If you did an upgrade, you may want to consider backing up all of your files and then doing a clean install of Leopard. That usually fixes issues with programs crashing/freezing.
Before you try a clean install of Leopard though, have you tried just reinstalling iTunes?
Message was edited by: Full-Throttle

IPod Touch froze during restoration

I recently was given a first generation iPod Touch. About 2 days ago I paid for the iOS 3.1 download and started the process. It seems that everything worked fine on the computer, but my iPod froze during the process on the iPod screen with the apple and loading bar. Today, I tried to hook it back to iTunes to finish the process, and all it would do is sync with the screen still frozen. I tried today to restore it, and it got stuck on the same screen as it's been frozen on with the loading bar a little further than before.
Do you know what's wrong with it? What should I do?
Thanks so much!

I don't think this is an individual hardware problem as so many people have reported the same incident and plenty others probably don't know about the site. I am having this problem with itunes 8.1. While my ipod touch is recognized by it perfectly my 60gb ipod video is not recognized by it. I have tried all the recommended solutions in the support section and nothing helps. Apple needs to fix this problem ASAP.

My ipod touch freezes during the backup portion of sync...help

Everytime I try to sync my ipod touch it freezes during the backup portion. Not sure what to do

Go to preferences, devices, and prevent it from syncing automatically.
Disable any and all security/antivirus programs on your computer, restart it, and try to sync it again.
They are most likely interfering with iTunes.
If this does not work, create another user for your computer (as an Administrator), and try to sync your ipod on that user.

Ipod Touch freezing during synchronizing

I have a Windows XP SP2 pc. When i connect my Ipod touch to my pc and let it synchronize some mp3 songs or photo's, Itunes freezed after a few seconds, so it has synchronized always 3 or 4 songs instaid of for example 300 songs i selected for synchronize.
I have reinstalled Itunes 7.5
I have reset my ipod touch and reinstalled the operating system
But what i try it always freezing. So the point is i cant do nothing with my ipod touch at this way. With my ipod 4g clickwheel i have no problems at all during synchronizing.
I have a Windows XP SP2 pc with 1 gb ram and 6 USB 2.0 slots
I have had reinstalled my windows XP last week ago.
What can be the problem??

Hi,
have you tried to use another of your USB slots? Are those at the computer or provided via a powered hub? If the latter, try to use one on your computer, probably one on the backside, to make sure no internal hub is used.
Volker

Ipod touch freez on restore

1. Ipod touch freezes on software update.
2. Disconnected the ipod touch
3. Restarted the computer
4. Connected the ipod touch
5. Message displays, requesting for system restore
6. on ok, restore stops in the middle and no progress
7. I have to shut down the restore by unplugging the card or shutting down the computer
This is happening for the second time, last time i took it to a store but now i can't coz i am out of the country.

Have you tried the "Hang during restore process:" topic of:
http://support.apple.com/kb/TS3694

Ipod touch, Freezing while syncing.

everytime i connect my ipod it syncs my music and pictures fine, but when it starts to sync my apps it syncs about 3 apps. Then my ipod freezes while syncing, forcing me to restore my ipod from recovery mode. When i say it freezes, i mean that my ipod has the "Sync In Progress" screen, with the battery in the center, and on the bottom of the screen the "Slide To Cancel Sync" on the slider. normaly the slider is always flashing highlighting a few letters at a time, across the screen, saying "Slide To Cancel" When it freezes the slider stops flashing/scrolling and then a little spinning wheel starts to spin in the center of my ipod, on the battery logo. After about, 30 seconds the wheel stops spinning, my itunes freezes up, and my iPod touch freezes up. as soon as i disconect my frozen ipod, my itunes works again. then my ipod is stuck on the frozen "sync in progress" screen. i then have to do the long recovery/restore. Then i decided change my settings from automatic syncing to selecting what i sync. I synced my music, fine. I synced my Pictures, fine. i then decided to sync one app at a time. I first synced solitaire, fine. Then i synced sextuple, fine. Then i synced Super Monkey Ball, my ipod froze!!! So I thought that mabye thats what was freezing up my ipod. then i had to restore my ipod, again. and start the whole process over again. I synced sextuple, fine. Then i Synced super monkey ball, again, and it synced fine. then i synced solitaire, worked fine. then i synced Cube Runner, My ipod froze again. on a totaly different app. i had to restore from recovery mode again, and i synced my music, pictures, super monkey ball, solitaire, and sextuple. then i decided, i will just keep my ipod away from a computer so it won't happen again. so i have 23 apps, and i only have three on my ipod. i really want to keep trying to fix this, but i don't want to have to do a restore, and then have to resync all of my music/pictures again. I really want to know whats up with my ipod. PLEASE, IF ANYONE CAN HELP, PLEASE DO SO. I WILL BE TOTALY GREATFUL. THANK YOU!!!!!!!!!!

I have been having the same problem too. i was sick and tired of it so the i brought it to an apple store and basically just told me stuff i already know, then 2 days later it started happening again. So i went to the apple store yet again, different guy same nonsense, "let me check your battery" "let me see if you memory has problems" "don't have too many applications running at the same time" on and on.. all that happened is that they restored it and said it should work... well clearly i go home to sync it, everything freezes, i go back they give me a new one... yet here i am 3 days later still having the problems even with a new ipod. i reinstalled itunes like 6 times, restored my ipod 4 times... so basically everyone is having the same problem... i guess we just gotta wait til apple realizes that they have a big problem to fix and does something for us

After 2 click my ipod touch freezes only works if playing song

after 2 clicks to my ipod touch freezes and stops responding. i will have to wait for the battery to die and recharge it to turn it back on.but if i clik it againg it will do the same againg. the only way it would respond and not freez is if im playing a song.if im luck to even get to that .befor it freezes.could anyone help me fix this problem?

Have you tried the standard fixes in order:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Retore the iPod from backup
- Restore the iPod to factory defaults/new iPod.

Ipod touch crashed during resetting of setting / data

My ipod touch crashed during a resetting of settings / data
Now it will not turn on. The apple icon will come on when I hold the sleep and home button for 10 seconds but the dies again. Itunes will not pick the device up when its plugged in?
Is there a way to get this going again. It is my daughters favorite device and would love to het this running again for her.

Can you connect it to your computer and restore it? If iTunes does not see the iPod try placing the iPod in recovery mode and then restoring. See:
http://support.apple.com/kb/ht1808

HT201263 My ipod touch does not restore properly and comes up with an unknown error (9). What do I do?

My ipod touch does not restore properly and comes up with an unknown error (9). What do I do? I have tried restoring it a few times and it keeps coming up with this error. Yet on Itune on my computer, it tells me that the ipod software is up to date. ipod screen is just showing the itune logo and a usb connector.

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
http://support.apple.com/kb/TS3694#error9

IPod Touch freezes up.

My iPod Touch freezes up, sometimes with a blank screen sometimes with the Apple logo. This happens unpredictably and has occered with greater frequency to the point where it now fails within minutes of startup. I have rebooted (now may require several attempts); done a full restore; reloaded OS; depleted battery fully and recharged. None of those helped. Running out of ideas.

It is reoccurs after restoring to factory settings/new iPod that indicates a hardware problem. I would make an appointment at the Genius Bar of an Apple store and hear what they have to say.

Screen on ipod touch freezes and then goes white.

Screen on ipod touch freezes and then goes white. Ihave restarted it and restored it but it didn't work. Anyone know what is wrong with it and how it can be fixed?

If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

HT1977 I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

PES 2012 is no longer available in the US App Store and only on the British App Store currently.
http://pes-2012.en.softonic.com/iphone
That (an app no longer available) happens sometimes.
Your only way is if you have the appt on your computer such as in the recycle bin/trash or in a computer file backup. In that case move it to your iTunes library and sync.

Ipod touch won't restore, turn on or update

My ipod touch will not restore.I use it only for music and my 6 year old plays the games. It was dead flat after a long trip yesterday and when I tried to charge it nothing happen. I then plugged it into the computer and a msg came up that it was in recovery mode and needed to be restored. When I pressed restore is comes up with another msg to say "software for this Iphone is not currently available update the latest version of itunes and try again" I checked to make sure I have the latest version of itunes which I do. It comes up as an Iphone which it isn't. My husband has the iphone and can plug his phone in no worries. I thought it wasn't because I don't plug into itunes very often and my ipod was behind the times in updates but when I rang Apple they are saying I have a version of the software to advanced for itunes ***!!!! Have no idea how that happen Help
Message was edited by: mandh

I would try placing the iPod in DFU mode and then try restoring it:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has

hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me ?

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPod Touch freezing during restore

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