Ipod touch froze during software update

hi. my ipod touch is frozen and displays a picture of the apple cable with and arrow to connect to iTunes.
when I plug it in, the computer acknowledges the device but iTunes (10.5) does not pick up the device.
I need help. thanks

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iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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Ok guys i need help my ipod touch froze during an update now i put it inot the recovery mode or dfu and it will not reset itself at all it comes up with an error code and says this ipod cannot reset now does anyone have any ideas of what to do with it

ok guys i need help anyone with my ipod it froze during an update now it will not work at all i ahve put it into the recovery mode or dfu and it will not reset it self it comes up with an error message 1603 the number is and says the ipod cannot be reset anyone please help me i have tryed everything googled you tubed everything

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.

My new ipad froze during software update thru itunes. The normal reset tructions do not work and itunes on my pc no longer recognizes my ipad. how do i get past this issue?

My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?

See here -
Recovery Mode
http://support.apple.com/kb/HT1808
iPad not showing up in iTunes on a PC
http://www.apple.com/support/ipad/assistant/itunes/
iPad not showing up on a Mac
http://support.apple.com/kb/TS1591

My iphone froze during software update. now my itunes does not recognize it, nor would it reset it. I only see pic of usb cable asking me to connect to itunes. i removed and reinstalled itunes already.

my iphone 4s froze during software update. I have removed and reinstalled itunes, but still will not recognize it nor reset it. In the screen I can only see a pic of the usb cable indicating me to conect with itunes. have done it several times but still does not solve my issue. I cannot use the device at all. any suggestions?

Unable to Update or Restore
http://support.apple.com/kb/HT1808

IPod Touch bricked during iTunes update. Error #14.

I was updating my iPod Touch via iTunes and it got about half way done when I got error #14. I have followed the troubleshooting steps to the best of my ability however there seems to be something slightly odd about the error that I encountered. When I turn my iPod on now (i.e. when I hold the power/sleep button down for a few seconds WITHOUT pressing the home button as well), I see the Apple logo for a few seconds then it goes straight to the image of a USB cord with an arrow going into the iTunes logo. My computer recognizes my iPod as an iPod and iTunes says "iTunes has detected an iPod in recovery mode. You must restore the iPod before it can be used with iTunes." I click "Okay".
Then I click "restore" since I have just been instructed to do so.
I click "Restore and Update" at the prompt.
The process makes it through the "Extracting Sofware" step, as well as the "Preparing iPod for restore" step at which point I get the Apple logo back on my iPod.
Then a progress bar appears on my iPod which corresponds to the progress bar on my computer (Windows XP, btw). It says "Restoring iPod software..." on my computer.
The progress bar gets to about 25% on my iPod before I get error 14.
At this point the iPod restarts itself. I see the Apple logo for a few seconds and from there straight to the image of the USB cable with the arrow going into the iTunes logo.
This iPod has never been Jailbroken or anything like that. I was attempting to update it because it wasn't connecting to my home's WiFi network, for God's knows what reason.
In conclusion, Apple's update broke $300 mp3 player. It's a 16 GB model and it's out of warranty so I'm put in the position of bringing it to Apple and paying them more money so that they might -possibly- fix the thing that they just broke.
Needless to say this has soured me on the company just a little bit.
If anyone has any suggestions, I would appreciate the help.
Thanks,
-Trevor

The exact same thing happened to me!! I was able to get the restore to work on another computer with itunes where I had not downloaded the 3.1.1 upgrade. I am at least back to 2.2.1 with nothing on my itouch. Which is better than what I had. At least it turns on now. From the looks of this board, it would seem 3.1.1 upgrade is not ready for prime time!!

IPod Touch 2.0 Software update

Hi i was wondering if anyone could help me with a problem im having trying to get hold of the new software update for my iPod Touch.
Basically i click "check for update" when my iPod touch it either says the current software 1.4.1 is the current software or it says the 2.0 software is available and so i click learn more to go to download the update and it just refreshes the ipod page or it says connecting to itunes store and ends up going back to the ipod page doing absolutely nothing and in the end im no further to downloading the 2.0 update
So is there a way i can download the update through options in the iTunes store or is there something wrong with iTunes and the update

you must have been gone for 10 hours or something
ever since 8 A.M EST, apple's server has literally been dead, with no backup plan. As of now, Apple is frantically trying to fix it so that iphone and ipod Touch users can get the iphone 2.0 software update.

Ipod Touch 3.0 Software Update finally worked!

A week ago (~27 June) an update to 3.0 hung. I bought, agreed to license, clicked 'OK' or something, but nothing happened, except my account was billed! A couple days later I viewed My Account, Purchases, clicked 'Problem' on the item '3.0 Update' or whatever. Next day my account had been credited my purchase price!
Wait a week, read some posts, pray, hope for better. Night of 7-July, tried purchase again. Approve license, etc., says may take 30 minutes or more on BroadBand, wait 45 minutes. Came back, checked synced iPod Touch, Settings, About, shows version 3.0! Check contacts, rotate Touch, see Landscape keyboard! Tried a Copy (as Cut & Paste), seemed to work!
Yeah! I guess Apple fixed something, or I got lucky this time!

Hello
I have an itouch 1st gen and went to try and update the software to the latest 3.0 update. I purchased the software and then itunes tried to update my itouch with the latest software.
By doing so this has caused my itouch to freeze and go into recovery mode which I havent been able to get out of after trying all that article ts1275 asked me to do. i.e reinstall itunes / try different pc / try different usb port / try to reboot itouch etc etc
I resorted to contacting tech support which was of no help as I already tried all that I could to get my itouch out of recovery mode. The other problem is that as I brought my itouch way back in 2007 my warranty is out of date and that means basically there not willing to do much to help. I explained that it was the software update that caused my itouch to crash and prior to the update it was working fine. There reply is that the software would not put my itouch in recovery mode and that it must be a hardware problem.
End result after spending 1hr 30mins on the phone is that I have booked in with tech support at an apple store and if found to be a hardware issue then I would have to pay £116 for an out of warranty replacement.
I think this is a joke and its to easy to put the blame on hardware issue when the device was working fine prior to software update.
Ps I would be happy to hear if anyone else has had the same problem so we can build a case against Apple for causing the problem

IPod Touch - Reinstall January Software Update

NOTE TO APPLE: Your site is terrible; it's slow and hard to navigate. Also, it is nearly impossible to contact anyone from apple; you have so many webpages that are supposed to help people who are having problems. When really they just deter users from speaking to an actual representative and leaving your customers to fend for themselves, annoyed and angered.
ANYWAY
My problem is this, in March I purchased the January Software Update for my iPod touch. Then for whatever reason, my iPod stopped showing up in iTunes. I was told the only reason to resolve this would be to hard reset my iPod, I did this (it didn't work but the problem was eventually solved)
Now I am faced with the issue of getting the January Software Update back onto my iPod without paying for it again. The purchase shows up in your records, and the file is no longer on my computer.
I purchased it on 03/07/08 at 9:33 PM and I have both the order number and the invoice number for this purchase.
How do I get the software update onto my iPod without paying for it again?

Hi,
Note to ...MITCHELL... thanks for your help.
Zach,
Your upgrade should reinstall if you auto resynch i.e. turn off "manually manage music and video" and synch. I think you have to be logged in to iTunes with your original Apple I.D. also.
If not check to see you have the correct files in the right places, see this post from [A A P L|http://discussions.apple.com/thread.jspa?messageID=6646337&#6646337]
If you don't have the file anymore through OS reinstallation etc. then I believe you can notify Apple through a link on your iTunes purchase page. This answer has been posted elsewhere.
Good luck,
Dud.
Message was edited by: Duddo

IPod Touch froze during restoration

I recently was given a first generation iPod Touch. About 2 days ago I paid for the iOS 3.1 download and started the process. It seems that everything worked fine on the computer, but my iPod froze during the process on the iPod screen with the apple and loading bar. Today, I tried to hook it back to iTunes to finish the process, and all it would do is sync with the screen still frozen. I tried today to restore it, and it got stuck on the same screen as it's been frozen on with the loading bar a little further than before.
Do you know what's wrong with it? What should I do?
Thanks so much!

I don't think this is an individual hardware problem as so many people have reported the same incident and plenty others probably don't know about the site. I am having this problem with itunes 8.1. While my ipod touch is recognized by it perfectly my 60gb ipod video is not recognized by it. I have tried all the recommended solutions in the support section and nothing helps. Apple needs to fix this problem ASAP.

IPOD Touch Froze // During reset ?

I just got my ipod touch back from a friend of mine, and as i reseted ( erasing everything ) During the process it froze on the apple screen. Im quite concerned but i know this is mostlikely fixable.
Thanks!

- Have you tried resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next I would place the iPod in recovery mode and then restore it via iTunes. For recovery mode see:
http://support.apple.com/kb/HT1808

MacBook Pro froze during software update, now it's stuck at gray screen

My MacBook Pro was running a little slow today so I did a Disk Utility repair and that went fine then I did a software update (OS X, Java and remote desktop) but it froze during the last ten percent of the update install and now when I boot up it won't get past the gray apple screen. I tried to restore Lion but since I bought this used my Apple ID wasn't used to purchase Lion so I can't do a restore.
I've tried to safe boot and boot from a CD but no go.
I also tried the short and long Apple hardware tests and those found no problems

In case anyone else needs an answer to this, I called in to Apple. Tech support said to power it off and let it reboot itself. I had to go back into updates and tell it to finish the install (restart computer, was the only step remaining) and it worked fine. It took longer because it had gotten hung up during the previous restart. ( Just to clarify, I was stuck on the grey screen after the restart step of the install.)

My MacBook Pro froze during software update 10.9.2. What do I do?

My current operating system is 10.9.1 and I downloaded the 10.9.2 update. I am now stuck on the Installing Software Update screen that appears during reboot. I have been stuck here for about an hour and don't know what to do. Help, please!

In case anyone else needs an answer to this, I called in to Apple. Tech support said to power it off and let it reboot itself. I had to go back into updates and tell it to finish the install (restart computer, was the only step remaining) and it worked fine. It took longer because it had gotten hung up during the previous restart. ( Just to clarify, I was stuck on the grey screen after the restart step of the install.)

IPod touch gen 2 software update

Hi. I have an iPod touch generation 2. Can I get iOS 5 or an least late enough to get a few game apps for my son? Thank you

It can't be updated past 4.2.1.
(89709)

Ipod touch 3.1 software update capacity

Hi, does anyone know how much memory does the 3.1 update use?

Can anyone please help? I only have an 8gb ipod touch with about 2gb left. I want to update so I can access more apps, but I'm worried it's going to take up all the memory I have left.

Lost web connection with iPod touch 2.0 software update

I no longer have access to the web through the touch. It had worked previously to the 2.0 update. I noticed the lack of connection when a few of the new apps failed to work due to a lack of web connection. I've reset the network option and completely restored the ipod. I restarted etc. as well...
I can connect to a local machine with a webserver running within my network, but I cannot connect to anything outside at all.
Shy of rolling it back the the last known to be good software version (which I am not sure that I know how to do...) I have no idea what else to do.
Hello Apple?! I want my web back, now.
Anyone? any help or ideas??

Update:
Was within another wifi and repeated hit the refresh key within safari. After several reloads, the page appeared (google). Thinking that I knocked the sense back into the touch, I returned home and have yet to get back online.
I am confident that the HW is good. still don't know why it misbehaving.

Ipod touch froze during software update

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