Ipod touch frozen on apple logo and thinking circle

Hello. I just purchased an iPod touch from ebay. It is stuck on the apple logo and the thinking circle, and I tried rebooting it by holding the home button or by holding the sleep button. Neither one works.
Help?

I assume that you tried to RESET it and it did not work. It is probably not connecting to iTunes to RESTORE I assume.
At this point I am not sure if putting the device in [*_RECOVERY MOVE_*|http://support.apple.com/kb/HT1808] and then RESTORING it will work or not or whether you would be able to put the iPod Touch in RECOVERY MODE to move forward. If it doesn't work then I would recommend either taking it to an Apple Store for evaluation or sending back to the ebay seller for a refund.
Axel F.

Similar Messages

  • Ipod touch frozen at apple logo

    ipod touch frozen at apple logo

    Try a restore
    put it into recovery mode
    See here
    http://www.apple.com/support/ipodtouch/assistant/restore/
    Then restore
    http://support.apple.com/kb/HT1414

  • Ipod touch 3G frozen on Apple logo and loading circle sign thing

    My ipod touch 3G randomly turned off this morning and when i turned it on, it got stuck on the Apple logo. i have tried resetting it, but it just comes up with the apple logo and the loading circle sign thing. i cannot restore my ipod, as my computer that i sync my ipod with is curently dead and the charger isn't working, so i am waiting for a new one. Therefore, i cannot restore my ipod onto our desktop computer. Itunes on the desktop computer still recognises the ipod and charges it as well, though it won't sync and i can't try restoring it and it just won't work properly. This is a major dilemma.

    Hey Fellow iPod user,
    Try holding doen home and sleep
    or you can try this
    1: PLUG YOUR IPOD INTO YOUR COMPUTER!!!
    2: HOLD THE "HOLD" AND THE "MENU" BUTTON UNTIL THE TOUCH'S SCREEN GOES BLACK AND SHOWS THE APPLE LOGO AGAIN THEN RELEASE THE BUTTONS!!!
    3: WAIT ABOUT 5-15 MINUTES!!!
    4: YOUR COMPUTER WILL MAKE A "CHIME" SOUND AND THEN THE IPOD WILL SHOW THE LOCKED SCREEN WITH THE BATTERY LOGO...
    Cheers.

  • Ipod Touch frozen with Apple logo & loading bar below!

    My laptop shutdown while my Ipod was updating software. It is frozen with the apple logo & the loading bar below. When I turned my laptop back on, it will not recognize my Ipod. This means I cannot even try restoring it. I have unplugged & plugged back in & tried holding the buttons on the Ipod for 10 seconds. I'm not sure what to do! Help please!

    Try here:
    iPhone and iPod touch: Frozen and unresponsive

  • HT201412 My ipod touch is frozen on the apple logo and thinking circle at the same time. How do i fix it?

    Hey guys, i really need help. The other day, i was playing a game on my ipod touch and it froze up. So i turned it off and turned it back on, and it's frozen on the apple logo with a blurry thinking circle right under it. Pleas Help! Thanks!

    You do what the screen is telling you.  Connect the iPod to your computer and restore the iPod via iTunes.

  • IPOD Touch only shows apple logo and computer will not recognize IPOD in iTunes or on my Mac.  Cannot restore.

    My IPOD Touch 3G is frozen on the apple logo.  It will allow me to reset it.  The computer no longer will recognize it.  I have tried on several Macs and it seems as though the problem is with the IPOD and not the computer since none of my MACs will recognize it.

    You can try to put it on Recovery mode then restore it..
    Press or Hold the power and home keys 10 seconds.
    Screen goes black, now release the power button
    Make sure you do not release the Home key until
    your iTunes says "We have detected an itouch
    in recovery mode."
    After this its simple all you
    got to do is a simple restore using your iTunes

  • Ipod touch frozen on apple logo screen & restore failed

    Help! My ipod touch got frozen on the apple logo screen and i restored it like one website said to do but it didnt work it is still frozen and when i plugged it into my labtop so it could charge and i didnt get that pop up thing that says and apple ipod has been connected please help me i dont have money to buy another one..

    Try placing the iPod in recovery mode and then try to restore the iPod via iTunes on the computer.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • My ipod touch flashes the apple logo and the lock screen. How do I fix it?

    My ipod touch 4th Generation will flash from the Apple Logo to my locked screen.  Although when I plug in my headphones everything works perfectly.  I have not had this ipod very long and i have already recieved a new one from Apple before. I have also tried reseting it as well.

    First try restoring the iPod from backup.
    Next try restoring the iPod to factory defaults/new iPod.

  • IPod touch frozen on apple logo?

    While running an app on my iPod touch 4th Generation 8GB, the screen froze showing the Apple logo with a small loading circle which isn't moving. It looks like the iOS has crashed on my device. I have tried putting the device into recovery mode (plugging into PC, holding sleep/wake and the home button) but I would appreciate if you could explain how to properly put it into recovery mode! After plugging the device into iTunes, iTunes recognized it. I don't know what to do and I'm completely clueless! Please help! (My iPod touch 4G is running iOS 4.2)

    You said "After plugging the device into iTunes, iTunes recognized it." Then just restore via iTunes.
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    If not successful then try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod Touch frozen at apple logo screen

    I try to turn on or reset my ipod and the apple logo appears and nothing happens. The ipod is not being recognized by itunes either? Any suggestions appreciated.
    Thanks,
    Augie

    I have now had this freeze problem on two iPhone 3G's and now my iPod Touch 32 GB.
    Here is what you have to do.
    Plug your Touch into your computer via the USB cable
    Now press both the top switch (sleep/wake) button and the home button at the same time. Hold these two buttons down until the iPod Touch powers down and then continue holding both down until the Apple logo reappears (reboot). As soon as the Apple logo reappears let go of the top button and continue holding the home button down for about 10-15 seconds. You will then get a screen that shows a USB cable to be connected to the iPod Touch (it's already connected). Now the iPOd Touch will mount and via iTunes you will get a message to restore.
    Restore takes a while so be patient.
    This is a huge headache and the worst of it is that if you have an iPhone you lose the use of the phone itself. If you are out and about you cannot restore so you are without a phone!
    Hope this works for those of you having problems. Post here if you still have problems.
    Ken

  • Ipod Touch frozen - white apple logo on black screen

    Today - after downloading a couple updates to Ap's - my touch mysteriously went to a black screen with white apple logo.   I have been searching everywhere for solutions - and theone of holding the home and on-off button for 20seconds gets it to turn off and then come back to the same screen.  I can't get it to do anything but this?
    I have tried it while connected to my macbook pro and without it connected.  I have all the latest software (except I haven't updated to lion yet after bad reviews!).   Help me make this come back to life?
    Thanks!

    Today - after downloading a couple updates to Ap's - my touch mysteriously went to a black screen with white apple logo.   I have been searching everywhere for solutions - and theone of holding the home and on-off button for 20seconds gets it to turn off and then come back to the same screen.  I can't get it to do anything but this?
    I have tried it while connected to my macbook pro and without it connected.  I have all the latest software (except I haven't updated to lion yet after bad reviews!).   Help me make this come back to life?
    Thanks!

  • Ipod touch frozen on apple logo screen

    I've seen all the posts about restoring and all that, but I don't want to lose my notes and contacts and stuff. Is there any other way??
    Please help. Thank you

    It's not jailbroken, and no it won't be recognized. But I was searching around the other discussions here and they say that I should hold the home/power buttons until it turns off then on again, then continue to hold the home buttonuntil itunes recognizes it and tells me to restore.
    Are you sure restore won't get rid of my notes?

  • I tryed reseting my ipod touch but the apple logo wont go away no matter what i do and computer wont recognise it

    I tried to reset my ipod touch but the apple logo wont go away and isnt responding to my computer HELP!!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPod touch stuck in apple logo.I try to recovered ,but after recovery start its says error message comes and says try later.what should i do ?

    my iPod touch stuck in apple logo.I try to recovered ,but after recovery start  error message comes and says try later.what should i do ?

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
      - Wait if it is an Apple problem

  • My iPod Touch shows the Apple logo splash screen and then turns off.

    When I turn my iPod Touch on, the Apple logo is shown and then it turns off. After a few seconds, it shows up again. It continues to do this non-stop. Is there anything I can do? Any help would be greatly Appriciated

    Let the battery fully drain. It may take awhile. After charging for at least an hour. If the iPod does not cycle on and off any more try:
    iOS: Not responding or does not turn on
    Otherwise it appears you have a hardware problem and an appointment at the genius Bar of an Apple store is in order.

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