Ipod touch frozen on itunes screen

ipod touch frozen with itunes screen

Try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Other suggestions hee:
iPhone and iPod touch: Frozen and unresponsive

Similar Messages

Ipod touch stuck on itunes screen

How can I get my Ipod touch off the Itunes screen

Connect it to your computer and Restore it in iTunes.

HT201263 ipod touch frozen usb itunes symbol

ipod touch 4g is frozen it has an itunes symbol with a usb cable picture on the screen.i pluged it in the computer .because i had no storage on the ipod to update the software it said there was an error . i did a back up before but will music backed too? music on this ipod is from previous computer.
will the back up restore music?

And what did the error message say?

Ipod Touch Stuck On iTunes Screen. The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.

I got a new ipod touch for Christmas.
Today I was going to put music on it, i was told there was updates.
So I went ahead to do them.
My Ipod is stuck on the screen with the usb cord pointing to the itunes logo.
In Itunes i'm told :
Itunes has dected an ipod in recovery mode. You must restore this ipod before it can be used with itunes.
Turning the ipod off - the same screen appears when it's back on.
When I click restore ipod and after restore and update is clicked ; Extracting software loads up at the top.
When its done this is the message I get:
The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.
I've been looking up trying to figure it out myself and have read making sure a setting in Lan Settings in Internet Properties has ; Automatically detect settings checked. I still get the same ipod message.
I've tried holding the power and home key to turn it off, then powering it back on. But that doesn't work.
I installed itunes today, so its up to date - I checked.
I don't know what else to do.
Can someone help me out, please? :}
The operating system was ios 5 something? It wanted to update to 6 i believe.

I've tried the top part but now that i've looked to the bottom:
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
I put this in the url bar?
When it gives me the list of names, im not sure what to do from there. The steps aren't that clear for me.

IPod touch frozen and itunes cannot detect iPod?

It just began with me connecting my iPod to my mac and a window popping up saying "The software required for communicating with the iPod is not installed correctly, and you must manuually eject the ipod before each disconnect".I didn't know how to update it again (because my itunes is the lastest version already). You can't even see the contents (music, apps, books) of my ipod on itunes. I forgot to eject it manually today and now my ipod is frozen on the homescreen where all the apps are. Its been frozen for like an hour. I've tried holding the off button but to no avail.Now... my frozen ipod doesn't even show up on itunes. I need help!! (its a pretty old ipod touch with no camera)

Did you try to reset by holding the sleep and home button for about 10sec, untilt he Apple logo comes back again? If this does not work, try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore

Ipod touch frozen on apple screen

older ipod touch.....it is frozen on the apple screen upon start up.....will not move past.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod touch frozen on itunes connection

My ipod is fronzen on the itunes connection screen. What can I do to unfreeze it?

Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software

Ipod Touch frozen between two screens

My ipod keeps switching between the Apple screen and the red battery "connect to power" screen. Even after I've had it plugged into my Macbook for over an hour, it remains unresponsive. Even after I've reset it; how do i fix this?

Reset the ipod.
http://docs.info.apple.com/article.html?artnum=61705
1. Toggle the hold switch on top of the ipod on and off. Make sure there is not any red or orange showing.
2. Press and hold the center select button and the menu button for about 30 sec or untill you see an apple logo.
This will reboot the ipod and it will come up to the main menu.

How do you turn your ipod touch on when the screen says connect to itunes?

How do you turn your ipod touch on when the screen says connect to itunes?

You connect the iPod to your computer with iTunes and restore via iTunes. If iTunes does not see the iPod try:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
or
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
If iTunes asks for the passcode and you can't enter it or if iTunes does not see the iPod, manually placing the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

My iPod doesn't work. The screen is black but it has a ticking circle in the middle. Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

I'm soooo sorry to bump this but MAYBE someone will know what to do?! I've just tried EVERYTHING. I need help. Please, anyone?!
*last chance and I'm backing away sloooowly*
thanks to ANYONE who will suggest ANYTHING at all!!!

My Ipod touch has a blank screen and will not turn on. I have chaged it for a hour and tryed troubleshooting but nothing works. i need help getting this to work

My ipod touch has a black screen and will not turn on. i have charged my ipod and tryed troubleshooting but nothing seems to work. what can i do to have my ipod turn on again?

See Here...
Frozen or unresponsive iPod touch
Try this First... You will not lose any Data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430

Ipod Touch 5th Gen Black Screen - device inop

My daughter has an Ipod Touch 5th generation she received fro christmas in 2013. Yesterday she came home from school to find the screen black and the device non-responsive. Pressing or hold the power or volume buttons gives us no result. One thing we noticed right away was that the home button appeared not to work. When pressing down and releasing there is no click or apparent movement in the button. I do not know if this is normal, but from my searching it appears not to be. When attached to the computer, Itunes does not recognize the device. It sees no device at all. This Ipod stays in an Otterbox Defender case at all times.
My solution attempts:
1) Charge Ipod to ensure battery is not dead.
2) Attempting to clean the home button with isopropyl alchol. The ipod was held in an upright position the entire time to facilitate drainage and prevent the alcohol from getting under the screen.
3) Attach ipod to computer to see if Itunes found device.
4) Hard reset by holding power button and home button for over 10 seconds.
Questions:
1) Is home button supposed to click or move up and down?
2) Is the black screen/non-response related?
3) If 2 is correct,how do I go about fixing said button?
4) What is the warranty on these? I cannot give you more information other that Dec 2013 it was received by daughter and model number on back is A1421.
I have no idea what version of OS it has on it.

With the serial number you can check warranty coverage here.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Unless you purchased the optional AppleCare extended warranty the coverage is for one year.
Try this:
Turn on without Home/Power Button
Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
FIx it yourself if you are up to it. If you take it apart the iPod is no longer eligible for the exchange discussed above.
iPod Touch Repair – iFixit

Henry dropped the Ipod touch and cracked the screen. How can I get this fixed.

Hi,
Henry dropped his Ipod touch and cracked the screen and put in a passcode and now has forgotten his passcode. Need to know how I can get the screen fixed and or if it is covered on the 1 year warranty? How can I unlock the Ipod without the passcode?
Any info would be greatly helpful!
Lori Neumann

Take to an Apple retailer. Such damage is not covered by your warranty.
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
Verify that you are using the latest version of iTunes before attempting to update.
Connect your device to your computer.
Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
Select the Summary tab.
Select the Restore option.
When prompted to back up your settings before restoring, select the Back Up option (see in the image below). If you have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you (as long as you've backed up, you should not have to worry about restoring your iOS device).
When the restore process has completed, the device restarts and displays the Apple logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of iOS, keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated."
The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

HT1491 How can I purchase a game from my iPod touch using an iTunes card?

Hello does any one know how to buy games or does it need to be from a computer?
Thank you very much!!

To redeem your card:
On your iPod touch, open your "iTunes" app. Go to the "Music" home screen and scroll down to the very absolute bottom. you should see 3 options, Redeem, Send Gift, and your account. Select Redeem. From here, you can enter the card code found on the back of your iTunes card (you can do this only once, and your credit will transfer to your itunes ID, for use on any device registered or authorized with your apple ID.
To buy apps and games:
On your iPod Touch, open your "App Store" app. Along the bottom, press the "Search" button, or the magnifying glass. Search for the app you want. Once you find the app you want, tap on the price (or where it says "free") that will turn into an option labled "Buy App" or "Install App" depending on whether or not the app is free. Once you hit this option, it will request your password. enter your apple ID password, and the app will continue to install....
Cheers!

TS2771 My iPod is frozen. The screen is lit. What to do?

My iPod is frozen. The screen is lit. What to do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod touch frozen on itunes screen

Similar Messages

Maybe you are looking for