Ipod touch Frozen Screen

My Ipod was dead so I let it charge all night and when I woke up it was fully charged but the screen was frozen. It had the slider to unlock it but when I slid my finger over it nothing happened. Then i tried to hold the home button and wake/sleep button at the same time and it said that if I wanted to power off i had to slide the slider, but I couldn't! Now my screen is stuck like that! It has been like that for almost a month now and I don't know what to do! Some of my friends are telling me that apple will replace mine and give me a new one but I really don't want to do that because I have important notes and pictures and contacts that aren't on my Itunes and I don't want to lose them! Please help me!!

Hold the sleep/wake button down while at the same time holding the home button down for at least 10 seconds. When the Apple logo appears the iPod touch will be reset.  (if you reset it you wont loose any data)

Similar Messages

  • Problem with my iPod touch: Frozen screen, unable to access anything as slider does not work, will not accept a full restore.  Apple Store advised that it is a 'hardware' problem and I could trade-in!

    I am a relatively 'new' user.  Touch was a gift, I used it in a simplistic way - listened to music took a few photos, added a few calendar events.  After a year I then decided to be more proactive and found a few free apps (Solitaire) - then had a the frozen screen problem which I though was connected to low battery, but it wasn't.  I recharged it, still could not access, then tried a full restore and got an error message.  Took it to a Genius Bar and was told it was a hardware problem and as it is out of warranty  I could trade in or just buy a different product.  As this is my first Apple product is this usual?  Do Apple products have a very short shelf life - I anticipated that it would last me longer than a year!  Has anyone else had this problem?  Was it able to be resolved? Or is it worth trying to get it repaired - and if so who can do it - Apple  Store did not offer that to me as an option?

    Sure sounds like a hardware problem. It happens some times. The iPod is just an electrical device.
    Apple will exchange it for a refurbished one for this price. Apple does not repair your iPod.
    Apple - Support - iPod - Repair pricing
    A third-party place like the following maybe less expensive. Google for more places.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My IPod touch 4g screen is FROZEN turned white , with green , white & yellow lines .  No connect to itunes , OnOff button & home button DOESN`T WORK? -

    My IPod touch 4g screen is FROZEN turned white , with green , white & yellow lines .
    No connect to itunes , OnOff button & home button DOESN`T WORK? -
    While installing an update for my IPod touch 4g ( that I`ve had for around over a year )
    and turned it off while it was " updating " . I turned it on a while after ,
    and it was on the apple symbol and then suddenly went to the white screen with the green ,
    white and yellow lines from top to bottom . I`ve waited around 2 and a half hours for it to go back .
    I`ve tried to connect it to itunes , but won`t connect nor effect the ipod screen .
    I`ve also tried the on and off button held and holding the home button as well .
    Nothing is working and I`m begging to worry .  it's my baby sister's ipod and she's crying already she doesn't know
    what to do....

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My ipod touch's screen partly frozen?

    My ipod touch's screen only works in the top left corner where I've got the accessibility helper button (my home button only works with a lot of pressure). I am unable to turn it off, and I haven't got my ipod charger right now- it also wouldn't help at the moment -Should I wait for my ipod to die so It will turn off and recharge it later? Or what do you guys think would help? Also, the touch screen always works, until now. ^The accessibility button menu is open but half-off of the screen, yet It's the only part of the screen that is touch-able. Help please~
    Message was edited by: HilightUrDay

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Try this program for placing the iPod in Recovery Mode since you Home button does not work.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • Ipod touch frozen on itunes screen

    ipod touch frozen with itunes screen

    Try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Other suggestions hee:
    iPhone and iPod touch: Frozen and unresponsive

  • My apple ipod touch's screen randomly went dark. now it won't charge, turn on, or connect to itunes on my computer. HELP!!

    i have no idea what to do. my apple ipod touch's screen randomly went dark. now it won't charge, turn on, or connect to itunes. PLEASE HELP!!

    See Here...
    Frozen or unresponsive iPod touch
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • Ipod touch frozen on restart sceeen!

    My 2nd generation ipod touch got frozen while it was synching. i removed it from the computer, restarted it, and it is now frozen on the restart screen. i tried again to restart it, the screen went black, then the apple sign showed up and its now frozen. HELP.

    Try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Other suggestions hee:
    iPhone and iPod touch: Frozen and unresponsive

  • How much is to change the ipod touch 5 screen at a London authorized apple store or technical support?, how much is to change the ipod touch 5 screen at a London authorized apple store or technical support?

    how much is to change the ipod touch 5 screen at a London authorized apple store or technical support?, how much is to change the ipod touch 5 screen at a London authorized apple store or technical support?

    Big thank you, KP.
    I will try it out    Though I did try something similar before I posted to you ... and was unsuccessful 

  • My ipod touch camera screen is upside down

    my ipod touch camera screen is upside down and as well as  apps. portrait lock is not on. I've tried restoring it, backing it up, resetting the settings, and the placing it on a table and thumping the back....i dont have a warranty any more so i cant just take it back and get a new one. is there any ideas that will actually work or is there any way i can buy a warranty for my ipod touch? PLEASE HELP!!!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar              
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price

  • Why is my iPod Touch 4G screen flickering light and dark?

    my iPod Touch 4G screen flickering light and dark all the time?!?! I also have this problem where at the VERY bottom of the screen, Theres this white bar that keeps flickering on and off!! PLEASE HELP ASAP!!!

    The screens are practically the same.
    Did you purchase your iPod Touch second hand or direclty from the Apple Store? I would recommend that you go back to the Apple Store and show them both devices in action so that they can advise you closely.

  • Ipod Touch frozen with Apple logo & loading bar below!

    My laptop shutdown while my Ipod was updating software. It is frozen with the apple logo & the loading bar below. When I turned my laptop back on, it will not recognize my Ipod. This means I cannot even try restoring it. I have unplugged & plugged back in & tried holding the buttons on the Ipod for 10 seconds. I'm not sure what to do! Help please!

    Try here:
    iPhone and iPod touch: Frozen and unresponsive

  • HT201274 After i erased all my content and settings on my ipod touch my screen has the itunes logo with the cable. how do i get my ipod to work again?

    After i erased all my content and settings on my ipod touch my screen has the itunes logo and a cable on it. how can i get my home screen back?

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • Ipod touch frozen at apple logo

    ipod touch frozen at apple logo

    Try a restore
    put it into recovery mode
    See here
    http://www.apple.com/support/ipodtouch/assistant/restore/
    Then restore
    http://support.apple.com/kb/HT1414

  • On my Ipod touch the screen won't work. i can't unlock it by sliding it and i can't power it down. I've powered it down several times and turned it back on and it still won't work. What do i do?

    On my Ipod touch the screen will not work. I can't slide it to unlock and when i hold down both buttons the red slide comes up and i can't slide that either or press the cancel button. I've powered it down several times and i've turned it back on and it still will not work. What do i do? Please help!!!

    On my Ipod touch the screen will not work. I can't slide it to unlock
    Try here >  iPod touch: Troubleshooting touchscreen response

  • My iPod touch's screen has a big Problem!

    When I put my iPod touch on a flat surface,My iPod touch's screen doesn't work properly!
    for example when I touch one point(or app in home screen) in the right side of screen,My iPod choose an app or different point(or app) from the left side of my screen!
    if anybody knows (or apple industry itself) answer my question via email,Please..
    Thank you!

    Hi Salar.iPod,
    Welcome to the Apple Support Communities!
    I understand that your touchscreen on your iPod touch can be erratic. There are some good steps to help you try to isolate and resolve this kind of situation. Please read over and use the troubleshooting steps in the following article.
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    http://support.apple.com/kb/ts1827
    Have a great day,
    Joe

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