Ipod touch frozen while updating

Hello, I just bought my ipod touch, and when I had just finished registering the ipod, there was a software update notification which I clicked.  It turned off and an apple logo appeared, along with a download progress line.  However, it's stayed at the same place for the past hour.  I can't seem to turn of the ipod or do anything.  Please help asap.  Thank you!

Try:                                               
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable                                                       
- Try on another computer                                                       
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • 60Gb IPod Touch  frozen while updating

    IPod is frozen 3/4 way through software update.  Next steps?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Can't use the camera function in my ipod touch 4s while updated to iOS 6.0

    I can't use the camera function in my ipod touch 4s while updated to iOS 6.0.
    There is all black screen when I turn on my camera. 
    I open the restriction setting already.
    thank you.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.

  • Ipod Touch Bricked while updating to 3.1.3

    My iPod is a 2nd Gen. I have Windows 7. My update was going fine until the end, when it said that the update failed. I submitted the problem to Apple, but of course that did nothing. My iPod now is a black screen and responds to nothing. Won't turn on, won't enter recovery mode. When I plug it into my computer through USB, it says USB device not recognized. I have taken this problem to the Apple store, and they claim that "It's surely a coincidence that this occurred while updating". I am not in warranty, and they want me to buy a new iPod. My sister's iPod had this exact same problem twice, yet her computer is Windows Vista. She was under warranty, so she just got a new one before we could do any analysis on it. I've pretty much given up on Apple, but would still be pleased if my iPod would work. Any help appreciated.

    Welcome to the discussions,
    make sure that all needed drivers are installed: http://support.apple.com/kb/TS1538
    and that Apple Mobile Device Service is still active: http://support.apple.com/kb/TS1567
    More troubleshooting for iTunes not recognizing your iPod here: http://support.apple.com/kb/TS1495
    If all drivers are installed and still no connection, connect in recovery mode: http://support.apple.com/kb/HT1808 to restore.
    Also delete the ipod software file located in C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates to make iTunes download a new copy when you connect in recovery mode. Maybe the file stored on your PC is damaged.

  • My iPod touch froze while updating to iOS 6 over wifi, what do i do?

    I started updating my ipod to iOS 6 over wifi, and it just froze part of the way in to the update, and I am unable to connect to my iTunes account right now.

    Looks like you need to put your device into DFU mode:
    To put the device in DFU mode, connect the device to iTunes and hold both the power button and the home button down, after 10 seconds, release the power button but leave the home button pressed until it goes into DFU mode. iTunes should then recognize that the device has entered DFU mode and ask to restore.
    I hope that helps.
    ~Lt. Leviathan

  • Ipod Touch frozen with Apple logo & loading bar below!

    My laptop shutdown while my Ipod was updating software. It is frozen with the apple logo & the loading bar below. When I turned my laptop back on, it will not recognize my Ipod. This means I cannot even try restoring it. I have unplugged & plugged back in & tried holding the buttons on the Ipod for 10 seconds. I'm not sure what to do! Help please!

    Try here:
    iPhone and iPod touch: Frozen and unresponsive

  • Ipod touch frozen on restart sceeen!

    My 2nd generation ipod touch got frozen while it was synching. i removed it from the computer, restarted it, and it is now frozen on the restart screen. i tried again to restart it, the screen went black, then the apple sign showed up and its now frozen. HELP.

    Try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Other suggestions hee:
    iPhone and iPod touch: Frozen and unresponsive

  • IPod Touch Frozen- None of "normal" tricks working! PLEASE HELP!!!!!!

    My iPod Touch went from working just fine to frozen.  No drops, no installs, nothing it just froze up.
    Resetting didn't work, hard reset doesn't work, restoring to factory default didn't work.
    Can someone PLEASE help!!!!!!
    FYI at the time it froze I was trying to connect to a wireless connection that was having trouble- in case that helps.

    - You said you restored the iPod to defaults?  Did you have any problem doing the restore?
    - Have you tried placing the iPod in recovery mode and then restoring?
    - Next try placing the iPod in DFU mode and then restoring.
    For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Ipod touch frozen on apple logo screen & restore failed

    Help! My ipod touch got frozen on the apple logo screen and i restored it like one website said to do but it didnt work it is still frozen and when i plugged it into my labtop so it could charge and i didnt get that pop up thing that says and apple ipod has been connected please help me i dont have money to buy another one..

    Try placing the iPod in recovery mode and then try to restore the iPod via iTunes on the computer.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • My ipod touch 4g just updates today on itunes and the update caused more trouble than good. My ipod will no longer show me the battery percentage in the top right hand corner and also I am not allowed to drag other applications to the bottom panel.

    My ipod touch 4g just updates today on itunes and the update caused more trouble than good for me. My ipod will no longer show me the battery percentage in the top right hand corner and I am not allowed to drag other applications to the bottom panel. Also my itunes doesn't allow "enable disk use" anymore. Can anyone help? My ipod now says that it's the 4.3.4 version

    - Unjailbroken iPod never showed % battery.  Just the icon.
    - Unjailbroken iPod Touches never had a disk mode.
    - What happens when you try to drag a wiggling app to a empty space in the bottom? Does it move and snap back?

  • HT4623 My old school iPod touch won't update.  Does apple mess it's customers over by not allowing updates for older models of the touch?  My last update is Ios5.  My touch says its up to date.  So has my old school touch reached its pinnacle?

    My old school iPod touch won't update.  Does apple mess it's customers over by not allowing updates for older models of the touch?  My last update is Ios5.  My touch says its up to date.  So has my old school touch reached its pinnacle?

    Correct. The 3G iPod does not have the hardware to support an iOS version higher than 5.1.1
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Apple Club - filter apps by iOS version.
    Starting when iOS 7 was releases, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
    App Store: Downloading Older Versions of Apps on iOS - Apple Club
    App Store: Install the latest compatible version of an app
    You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

  • TS2771 what to do my ipod touch 4g is updated to ios6 now it has a white scren and wont turn off and to top it off the homebutton does not work at all

    what to do my ipod touch 4g is updated to ios6 now it has a white scren and wont turn off and to top it off the homebutton does not work at all please help me

    Try:
    - iOS: Not responding or does not turn on
    -When it says place the iPod in recovery mode use this program instead of the buttons.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • I have just tried to update my ipod touch and the update failed but it has locked my ipod.  All I get is a picture of the itunes logo and the usb lead

    I have just tried to update my ipod touch and the update failed but it has locked my ipod.  All I get is a picture of the itunes logo and the usb lead.  I am unable to get the ipod to move and I don't know what to do.  I think I should be recompenced by Apple if I have to pay to get it fixed!

    The logo is saying connect it to your computer with iTunes installed on the computer.  I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
    - Resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Place the iPod in recovery mode.  See:
    iPhone and iPod touch: Unable to update or restore
    - Place the iPod in DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    If the iPod appears in iTunes restore the iPOd.  If not I would make an appointment at the Genius Bar of an Apple store.

  • HT204266 I have a iPod touch 4 and updated the iOS 6 and always when I try to search for an app in the App Store it won't let me because it always exits the App Store. Why is this happening?

    I have a iPod touch 4 and updated the iOS 6 and always when I try to search for an app in the App Store it won't let me because it always exits the App Store. Why is this happening?

    Have you tried resetting and restoring your iPod?

  • Ipod touch frozen at apple logo

    ipod touch frozen at apple logo

    Try a restore
    put it into recovery mode
    See here
    http://www.apple.com/support/ipodtouch/assistant/restore/
    Then restore
    http://support.apple.com/kb/HT1414

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