Ipod touch Gen 4 not recognised on PC Win XP Pro

I have just got Ipod Touch Gen 4 and connected to PC but PC doe not recognise Ipod therefore cannot setup. I have updated Itunes to V10 and also did Win XP SP3 update and still no luck. Tried restarting Ipod. This is my 1st Apple product and already hate it as it is not working easily with PC. I'm sure that once it all gets connected I will be fine but finding it very frustrating so far.

Having exactly the same trouble. Did the 5R's, and have followed instructions online. Have rang Apple support, been to the Apple shop, and absolutely nothing. Can't get my PC or itunes to recognise my ipod touch gen 4 or my iphone. I had itunes installed, my ipod got stolen, and this is a replacement. It wouldn't connect when I got it out of the box. Apart from throwing it against the wall, I am at a loss as to what to do next. Oh and this has been going on for a week . I've lost count how many times I've uninstalled and reinstalled itunes.

Similar Messages

  • Ipod touch and nano not recognised with itunes

    Hi
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    It sounds to me like an issue with your iTunes, try un-installing the software and re-installing it and see what happens then. It seems a little odd that it won't recognise 2 iPods, so I highly doubt it is the iPods' fault.
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  • IPOD Touch Gen 5 not recognized by iTunes

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    - Updating iTunes
    - Right click My Computer > Manage > Services > Apple Mobile Device > Stop/Start and Restart Service
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    iTunes Ver. 11.1.3.8
    iPOD: iOS 6.1 (Not wanting to update that anytime soon.)

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • Restored ipod touch but is not recognised and completely dead

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    See if placing the iPod in recovey mode will allow iTunes to see the iPod so that you can restore the iPod.  For recovery mode:
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    Next try DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Last, make an appointment at the Genius Bar of an Apple store.

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    Hi
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    Make sure you have the newest version of iTunes, that should fix the issue.

  • IPod touch 4th is not syncing with iTunes on Macbook Pro?

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    Is the problem thaat iTunes does not see the iPod?  If have you tried:
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  • Every time i try to sync my 4th gen ipod touch itunes won't recognise it and the ipod keeps beeping - is there anything I can do?

    This is really frustrating.  Every time i try to sync my 4th gen ipod touch itunes won't recognise it and the ipod keeps beeping - is there anything I can do? I've tried using different cables. Itunes works fine with my family members ipod's & iphones...

     The best way to manage your music when you have multiple iPods is to change the settings under "Options" so that you manually manage your music instead of it doing an automatic synch each time you connect.  To add only the songs you want, highlight them and then "click and drag" them to your iPod.  This way none of your daughter's music gets added and you're not in danger of deleting your playlist as well.  It will show you how many songs you've added and you can then click on your iPod to verify.  To delete her songs off your iPod now, click on the music tab under your iPod so show everything you have stored.  Find those songs you want to delete, click on them to highlight then go up to the Edit window and click delete. This will erase them off your iPod but be careful when you highlight.  I did that and then had to reload a cd on my boyfriend's, lol. hope this helps

  • My Ipod Touch Gen 5 will not show up in Itunes but it shows up under "My Computer" help!

    I have a new Ipod touch gen 5. It shows up under my computer but not under devices in the side bar like it should with Itunes 11. I'm running the latest firmware for my new Itouch and the latest Itunes. I hope I don't have to uninstall my itunes as I have ALOT of music on it. I dont wanna lose it all. I'm running windows 8 and followed the tutorial to a "T" to try to fix the problem but nothing worked. I did everything except the last step. Even checking my Computer for Updates (Itunes will not run if updates to my PC are needed). Help Please!

    Here is the Diagnostic Report. I don't understand it very well.
    Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
    Hewlett-Packard HP 2000 Notebook PC
    iTunes 11.0.2.26
    QuickTime 7.7.3
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    VoiceOver Kit 1.4.2 (222093/222742)
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 008BBCB0094EF9B0
    Current user is not an administrator.
    The current local date and time is 2013-04-04 22:41:18.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {2CAAFB10-5680-46C7-8613-2EDADF28585D}
    Description:          Microsoft Hosted Network Virtual Adapter
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {5CE73756-BD5A-4D93-9DF9-A9316C4A6ED7}
    Description:          Microsoft Wi-Fi Direct Virtual Adapter
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {4CDB268D-46F1-4C51-AAC1-A9F6B76B50F2}
    Description:          Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
    IP Address:          192.168.1.125
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Thu Apr 04 21:42:42 2013
    Lease Expires:          Fri Apr 05 21:42:42 2013
    DNS Servers:          209.18.47.61
                        209.18.47.62
                        192.168.1.1
    Adapter Name:          {406A6EC4-A42A-4564-810E-0501F8EED96A}
    Description:          Realtek PCIe FE Family Controller
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          No
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-04-04 22:24:30.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.3.0),
    E: hp DVD A  DS8A8SH, Rev KH62
    Drive is empty.
    The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive E: hp DVD A  DS8A8SH on CDR media at speed 10X.
    **** Device Connectivity Tests ****
    iPodService 11.0.2.26 (x64) is currently running.
    iTunesHelper 11.0.2.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    No Universal Serial Bus Controller found.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod shuffle (4th Generation) running firmware version 1.0.1
    Serial Number:          CC4H77LFDFDP
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

  • My iPod dispalys this message: "Connect to a computer. Use iTunes to restore."  When I connect to a computer, iTunes doesn't recognise it.  The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?

    My iPod dispalys this message:
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    I have seen the Apple webpage suggesting the "five R's" (including restore).  Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data. 
    I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data. 
    Thanks in advance!

    Did you try a hard reset with the iPod still connected to your PC?  Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
    To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
    Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • I have a USB cable for my iPod touch 4th gen. I have tried almost everything to make my windows computer find my iPod touch but its not finding it. Any help on this issue?

    I have a USB cable for my iPod touch 4th gen. I have tried almost everything to make my windows computer find my iPod touch but its not finding it. Any help on this issue?

    If not successful:
    Try DFU mode and then restore
      How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try another USB port and cable
    Try another computer to help determine if you have an iPod or computer problem

  • Ipod Touch (GEN 2) is not being seen under devices in my Itunes

    My Ipod Touch (GEN 2) is not being recognized under devices in my Itunes. My computer is recognizing it as a device under device manager, but it is not showing up under devices in my Itunes. I am also getting this error message saying "Itunes Could Not Connect to this Iphone because an unknown error occurred (0xE8000065)", and the weird thing about it is that i do not have an iphone but an ipod touch. I have followed the steps on the support website and they have not helped. Iam out of ideas and i really need some help. Please Help!!

    I would start here:
    http://support.apple.com/kb/TS1495
    (iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows)

  • My ipod touch 4g is not being recognised on my new toshiba laptop. The ipod touch starts charging then stops. This keeps continuing. Please help.

    my ipod touch 4g is not being recognised on my new toshiba laptop or itunes. Its not being shown on my computer and its not shown as 'unspecified' in the 'devices window'. The ipod touch starts charging then stops this keeps continuing like a ongoing circle. Please help.
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    I have tried the diagnostics test and its still says the ipod cannot be found.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • HT1386 my Ipod will not connect to my computer it worked yesterday but not today and it is only a new ipod touch, it will not even be recognised on my itunes but yet it can charge off my computer. need help!

    it worked yesterday but not today and it is only a new ipod touch, it will not even be recognised on my itunes but yet it can charge off my computer. need help!

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows

  • TS2771 My ipod touch gen 2 does not turn on and will not let me charge it.

    My ipod touch gen 2 does not turn on and will not let me charge it.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Ipod touch gen 2 will not sync - internal device error

    I am unable to sync my ipod touch gen 2.  It keeps on coming up with multiple errors including:
    Device is not responding
    Internal device error
    Unknown error 0xE800400C
    I have tried restoring numerous times.
    Please help

    Try this article:
    http://support.apple.com/kb/TS3221

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