IPod touch Gen4 is locked and won't connect to iTunes?
My son's newly purchased iPod Touch 4th Gen was given a lock code by him. He messed around with it in his sleep and locked it so that it needs reconnected to iTunes. However, when I try to connect to iTunes, it says that the iPod lock is keeping it from connecting to iTunes. Help?
Place the iPod in recovery mode and then restore the iPod via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Similar Messages
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My ipod touch passcode is locked and i cannot connect to the computer last synced with
My ipod touch passcode is locked and I cannot connect to the computer last synced with
Place the iPod in recovery mode and then restore on any computer with iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!
just219, note that terms of use of this forum includes:
Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.
For peterevs169
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My ipod touch has been disabled and it says connect to itunes, and I dont have any access to the primary computer that i used first , what do I do ?
put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414
You'll probably lose all your data -
I just bought my iPod Touch 4g earlier today and it wont connect to iTunes, the iPod icon is there and when I try to restore I always end up with an error code. (1611)
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
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My ipod touch version 1.1.5 will not connect to itunes store but supposedly my software is up to dat and I tried changing date and time and no success, does anyone have any suggestions?
If you really have iOS 1.1.5 you have an 1G (original iPod touch). You need at least iOS 2 for the App Store. The last update for the 1G is 3.1.3 that you get here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.
If necessary
Can't connect to the iTunes Store -
My ipod Touch (3rd Gen 32 GB) won't connect to itunes/computer
It won't connect to itunes or my computer. when I try to turn it off while it's plugged into the computer, it resets back on.
It is not charging in the computer. I don't know what to do.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod 4 Stuck in recovery and won't connect to iTunes??????
Last night my iPod just randomly crashed. When I tried to power it back on, it went into recovery. I tried connecting it to iTunes but it won't show up as my device being there. Help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipod touch 5th generation has been locked out. it now says on itunes that i need to know my passcode in order to sign in with itunes on the computer..but i dont know my passcode so i cannot get on my itunes to reset my ipod because it said i need to know my psscode, but i dont know it. please help me
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
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My daughter's ipod touch is password locked and attached to a computer that doesnt exist anymore. i want to authorize it to my computer itunes account but itunes wont even read it due to the password failure. what can i do?
That's by design. The password is designed to protect the user's information and cannot be circumvented. You can restore it to "new" condition though, and sync it to your computer. The iPod Touch's content will be securely erased by doing this.
Refer to iOS: Unable to update or restore. Follow the instructions exactly as written. -
My iPod touch screen says it is disabled. Connect to iTunes. When I connect the device to the computer a window pops up and said that the iPod is locked and I need to enter the passcode on the iPod..... I can't get it to do anything. Any ideas?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Hi my ipod touch has been locked and i dont know the password to it.
Hi my ipod touch has been locked and i dont know the password to it. What do i do because my computer says it has to be unlocked before i can do anything. So if you have an answer that would be great thanks.
You have to restore the iPod.
Launch iTunes, and place the device in Recovery Mode per the instructions here: http://support.apple.com/kb/HT1808 -
I have a Ipod Touch 2G that is stuck on the "Connect to Itunes Logo" How can I get it back in operating order with out the access to a home computer? Can anybody Help me? I need it back to work.....
Connect the iOS device to your computer restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iphone 5 is in recovery mode and won't connect to itunes
I was trying to update my phone using itunes but now my iphone 5 is stuck in recovery mode and won't connect to itunes.
Hello nancarter97,
Thank you for the details of the issue you are experiencing with your iPhone 5. I would be concerned too if my iPhone was stuck in recovery mode and not recognized in iTunes so that you can restore it.
I recommend the following article for the issue you described and specifically this step:
5. Use iTunes to restore your device.
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
Find the full article here:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Ipod touch screen is dimmed and won't brighten
i turned my ipod touch on one day and it was fine then the next thing i knew was the screen dimmed like it does before it goes into it's lock mode, but when i push the menu or power button the screen stays dimmed and i have tried several things to brighten the screen but nothing works. can anyone help me with this problem because i can't use my ipod touch anymore now?
- Double tap the screen with three fingers and go to Settings>General>Accessibility and turn off Zoom and Voice over too if you want.
- Alternately, you can connect to your syncing computer and go to the Summary pane. Click on Configure Universal Acess and turn off Zoom and Voice Over (if you wish).
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