IPod Touch gives BSOD with iTunes 8 and Windows Vista

For almost a year I have used my iPod Touch (v1.1.3) and Nano with Windows Vista and iTunes almost perfectly. This was until last week when I upgraded to v8.
Now iTunes still works well with the Nano but i get the BSOD when I try and plug in the Touch. I have never had the BSOD with Vista until now.
I have read that alot of other people are having a similar problem. Is there a fix to this? New driver?
Please tell me Apple are aware of this problem and generating a fix if its not already done.
many thanks

I have a similar problem, with my new iPod Touch crashing an XP Professional setup. It's worth noting that the Apple article also talks about potential USB conflicts with other devices on the system that might have bad drivers. They say the solution, if that is the fault, is to make sure all your USB drivers are good. I'll try that, by a process of elimination, before re-installing iTunes (as I thought I had the latest version and I don't have Vista). I'll come back here later to report the outcome.
(serious if your iPod crashed your PC - can't even charge its battery ! )

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IPod doesn't sync with iTunes on Windows Vista

Hi there!
I'm experiencing the following problem:
the iPod charges when connected to my pc, but doesn't display within iTunes (and Windows Explorer). The 'round load' icon displays for 2 seconds in my iPod when I connect it via my USB 2.0, then disappears.
A few times it has appeared, but then I got a message that the iPod isn't functioning properly anymore (with iTunes) and that the iPod needs to be reset.
When I'm chosing the option to restore, I see a window with a downloading bar but it seems to keep hanging. I tried to restore my iPod several times via this procedure, but even if I waited some hours it is still loading, so it seems to keep hanging within this process.
In order to see wheter this problem has already been known and solved, I've read through the knowledgebase.
I have read the following article:
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Unfortunately, proceeding through these steps didn't help me further. Also, I read through the following threads:
My iPOD is not being recognized by my computer.....
http://discussions.apple.com/thread.jspa?threadID=856777&tstart=30
iPod, when plugged in charges, but doesn't show up on windows, or itunes.
http://discussions.apple.com/thread.jspa?threadID=736748&tstart=0
The action steps provided within these threads also didn't help me further.
Could you please help me to resolve this issue?
Thank you for your time reading this post, any help is appreciated.
Deep

I wonder wheter there is a possibility to add files like screenshots and process dumps in order to give the ability for further analysis.
Deep

Playlists made on Ipod touch wont sync with itunes and vise versa.

When I make a playlist on my Ipod touch it wont sync up with my itunes on my computer. I

Try:
Reset iPod
Turning iPod on and off
Charging
See if its a problem with your COMPUTER not iPod
Make sure you have the latest version of iTunes
Updating your iPod to iOS 5
Unchecking "Manually Manage Music and Videos" in the options box on the summary page of ____'s iPod.
This might also be of help:
iTunes 9: Smart Playlist not syncing as expected

TS1363 How do i sync iPod Touch 4th Gen with iTunes and PC?

Hi Recently my iPod Touch (4th Gen) is not recognized by iTunes or ' My Computer' on my PC it was synced fine previously. I have tried to get an update via a Wi Fi network but this timed out... How can I get it recognized by cable?
Many thanks in advance...
Regards
Shane.

- Transfer iTunes purchases to the now new computer by :
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- Make a backup of th iPod by connecting the iPod to the computer. Right click on iPod under Devices in iTunes and select Back Up.
- Restore the iPod from backup and sync as necessary.

Problems with iTunes and Windows Vista

I just got a new dell computer that came with Windows Vista. I'm new to Vista, and just downloaded iTunes. I was able to add my music and it will play, but I can't edit track information. I downloaded iTunes from the administrator account, so I don't know what the problem is or how to fix it. Please help!!

For windows vista, like someone suggested, it may change your permission for editing a file and appear grey screen. As such, the following step might solve this problem.
Go to "Computer", go to your portable hard drive, right click and go to "Properties". Select "Security" Under the "group and user names" choose your user name. To change the permission, choose "Edit" Under permission column, choose "Full Control". After this you may able to edit song information in your itunes.

Burning issues with itunes and Windows Vista Ultimate

I recently purchased a new computer with Windows Vista Ultimate 64 bit version. Since loading itunes on my new computer I can not burn a CD. The message that I receive says that there is no burner available. I know the burner works because I have burned music out of different software programs. I have loaded and reloaded Nero 7 but I am finding that is not the problem. Itunes does not recognize any type of CD burner on my computer. Any thoughts?
Thanks

paul's onto it.
if you run your DVD/CD diagnostics (in itunes "help > DVD/CD diagnostics", select DVD/CD diagnostics) and you see a 2380 error showing up down near the bottom of the diagnostics (you may need to scroll down a bit), try reinstalling the 64-bit version of the GEAR drivers iTunes uses for importing and burning.
here's a link through to the GEAR drivers. note that there are two different versions of the 64-bit drivers. be sure to get the one that matches your hardware:
GEAR drivers

Burning cds with itunes and Windows Vista

It seems like my problems with itunes are never ending on my HP laptop with Windows Vista. Originally, itunes screwed up my disc drive, but then I downloaded the 64 bit version of it and that turned out ok. However, whenever I started itunes it says it wasn't downloaded properly and I won't be able to import or burn cds. I've downloaded it before multiple times to see if that message would go away when I started it up, but it didn't. That was fine for a while because I never burn cds but today I wanted to and it wouldn't work. It would say Disc Recording not found. So, I thought I should upgrade to the new itunes 8.1 but I was afraid to because it might screw up the disc drive again. And of course, it did. I even downloaded the 64 bit version. So I guess my question is, how can I install the 64 bit version without that error message and be able to burn cds?

paul's onto it.
if you run your DVD/CD diagnostics (in itunes "help > DVD/CD diagnostics", select DVD/CD diagnostics) and you see a 2380 error showing up down near the bottom of the diagnostics (you may need to scroll down a bit), try reinstalling the 64-bit version of the GEAR drivers iTunes uses for importing and burning.
here's a link through to the GEAR drivers. note that there are two different versions of the 64-bit drivers. be sure to get the one that matches your hardware:
GEAR drivers

Trouble with iTunes and Windows Vista

Hello,
I have a new Win Vista system and need to move over all my old music to existing IPOD. I installed the latest version of itunes, and the Windoes patch (can't recall the number). I been able to successfully install itunes and port over my music. However when I attach the iPod and sync it I get the following errors: Attempting to copy to disk "name of iPod" failed. an unknown error occured (-124), and then "The iPod "name of Ipod" can't be synced. The required file cant be found, and "the iPod "name of iPod" can't be synched. The required folder can't be found.
The odd thing is that it appeard as if it was synching up songs accorning to the status bar across the top.
Any help please....
Thanks,
Mark

Hi,
got it fixed! My Son had both files on his Win7 iTunes installation. Never mind he had no issues whith ths iTunes and iPhone Sync. So I checked my other Win XP PC, where I don't have this problem syncing my ipad, and surprise. Both files do NOT show up on this PC. So I renamed the iTunesPhotoProcessor.exe I found under c:\program file\iTunes and synced again my iPhone and it went through without any error. So the problem might be and unremoved iTunesPhotoProcessor.exe or the missing iTunesPhotoProcessor.dll under the iTunes install root folder and this even if I had checked that the folder was completely removed during iTunes unistall.
Please try yourselve and just rename the iTunesPhotoProcessor.exe to iTunesPhotoProcessor.exe_ under c:\program file\iTunes or get a copy of the missing iTunesPhotoProcessor.dll and cp to c:\program file\iTunes.

Is there a fix for the incompatibility between itunes and Windows Vista?

I'm having a problem with itunes and Windows Vista. When I download itunes it disables my dvd drive. I have found a fix for that by deleting some registry items, but when I do that itunes is disabled. Does anyone know of a solution to this problem?

Hey Don,
What exactly happens after you install iTunes? Do you see an error message?
This article describes device filter issues that can be caused by application conflicts:
http://docs.info.apple.com/article.html?artnum=305422
Jason

My ipod touch isnt working with itunes so i can put new music on it and it keep saying that my ipod is a camera device so what should i do?

my ipod touch isnt working with itunes so i can put new music on it and it keep saying that my ipod is a camera device so what should i do?

Hi heggedus,
This article contains information on iTunes Store connection issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care,
- Ari

Ipod touch not recognized by itunes nor windows

ipod touch not recognized by itunes nor windows, have proceeded through support suggestions with no success in correcting. thoughts?
working with itunes on a Windows PC operating XP. In same session I can plug in iPhone which is readily recognized and all aspects of syncing work. ipod touch does not.

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

IPOD TOUCH NOT WORKING WITH ITUNES

I am using:
iPod Touch 16GB 1.1.4 (With $25 Software Upgrade)
Windows Vista Premium Edition
iTunes 7.6.2
Whenever I connect my iPod, the device connect sound is made and it shows up in the my computer window, but it will not show up or sync with iTunes.
I HAVE ALREADY TRIED THE FOLLOWING:
Reseting the computer
Reseting the iPod
Using a different USB port
Using a different cable
Erasing ALL of the iPod's contents (Yes I lost my $25 update as well)
Restarting the "APPLE MOBILE DEVICE SUPPORT" in the "systems" application
...As well as many other things, all with absolutely NO results.
I have tried to manage my ipod through other programs, nothing seems to work. I connected the iPod to a different computer and everything worked fine.
I ASSUME the problem has something to do with the iPod Touch's drivers; for whatever reason they might be corrupted or installed incorrectly, thus preventing the iPod from automatically reinstalling them as well as preventing the possibility of syncing.
My question is, how can I reinstall the drivers without having the iPod touch do it automatically?
Any help would be much appreciated, thanks.

I fixed the problem myself.
If anyone else has this same problem and is looking to fix it, here is what I did.
I found this on another site:
"Okay well I spent about an hour on the phone with Apple trying to fix this problem. The guy I talked to seemed to have delt with this problem before. He tould me that Apple was getting numerous calls about the iPod touch not connecting with iTunes. So here is the solution that worked for me.
The first thing you must do it uninstall iTunes and Quicktime using the controll pannel, add/remove hardware, on your windows computer. Once you have uninstalled both of thoes programes go ahead and look for anything else that is Apple and uninstall them as well. There should be an Apple updater or driver that is very critical to uninstall, this was the cause of iTunes not recognizing the new iPod Touch. Next make shure you have the very latest update for Windows on your computer, you can check this on Microsofts web page. Finnaly once you are shure you have UNINSTALLED EVERYTHING that says Apple, iTunes, or Quick time restart your computer and MAKE SHURE THAT YOUR IPOD IS NOT CONNECTED TO YOUR COMPUTER. Then download the newest version of iTunes and install it. Once the installation is complete go ahead and connect the iPod Touch and everything should work.
I am not shure if this will work for everyone but in my situation it worked. I hope it helps some of you out there!!"
That worked like a ******* charm. Hope this helps.

Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

B-rock, thanks for posting the above. I actually have the same issue, running Windows XP and I don't have that backup location, \Application Data\Apple Computer\MobileSync\Backup\. When I go to Documents and Settings\(username)\ there's a AppData folder followed by:\LocalLow\DataMngr\ .
I have the latest update, 5.0.1 and I have the iPod Touch 3rd gen.
I have tried removing itunes and all that is associated with it then reinstalling and keep getting the same message. I've reset my ipod thinking that would help but still, no backup.
In iTunes, Edit, Preference, Device there are no backups.
What am I doing wrong, can you help?
Thank you!

I just got my iPod touch, I updated m iTunes and my iPod is still not showing up on iTunes, its giving me the iPod can't be used because the required software is not installed even though my iTunes is up to date

I just got my iPod touch, I updated my iTunes and my iPod is still not showing up in iTunes. It is telling me the required software is not installed even though my iTunes is up to date

http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

I did every step including reinstall intunes to get my IPod touch to sych with intunes and not show up as a camera and nothing works. I even updated the device drivers. Genius bar at apple store told me the ipod was fine, the problem was my intunes. Help

I did every step including reinstall intunes to get my IPod touch to sych with Itunes but it fail to recognize it as anything other than a camera. It still recognize my Ishuffle as a device. The Genius bar as an Apple store told me the Ipod worked on their Apple PC, my pc is not an apple, I attemped every step to rectify the situation including updating the device drivers. I wonder if I need to eliminate every old residue with the word Apple in it on my computer to get it up and going again. Please help !

If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPod Touch gives BSOD with iTunes 8 and Windows Vista

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