IPod Touch hangs with blue screen and restore mode also fails

My daughter's iTouch 3G crashed last night while she was playing a game came up with a blue/green screen and couldn't turn off. Tried reboot which brought it back to Apple Logo where it stayed for about 10mins. Then tried restore. Managed to get as far as connecting it to iMac and going through restore process to "restoring iPod software" until that hangs too - with "iPod couldn't be restored Unknown Error 1603". Tried again with Error 9.
Have followed troubleshooter - have latest itunes, USB settings, firewall etc. Works fine with my iPhone.
Any ideas or is the iTouch screwed?

Common, no one has any ideas? Well, don't know if this will help, but here's some new data to process. I noticed that when I was trying to load the firmware with Redsnow w/o installing any options to include Cydia I got errors displayed on the Ipod such as WMR NAND format invalid; NANDLegacyFTL failed. Someone has got to know something. I would appreciate any ideas or thoughts from anyone with any idea. Thanks

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MacBook Pro hanging with blue screen and spinner after installing Software Update

Hi I was wondering if someone could help me with this current issue. Just a few hours ago I finished reinstalling Mac OS X Snow Leopard in my MacBook Pro. I performed a clean installation as part of a yearly spring cleaning that I do on all my systems to keep them optimized. So there was I downloading some software updates which included the combo update of OSX 10.6.8 and others. The updates finished downloading and the system logged out to install the updates, when the updates finished installing my MacBook proceeded by logging out into a blue screen and show a gray spinner similar to the one seen when you start your Mac. Here's the problem after 2 hours the system is showing the spinner and the blue screen, I think that my computer has just hanged in the reboot process.
I was wondering what should I do? Do a force restart? Or leave it overnight?
Also, where can I find any information on what error is causing this issue?
I appreciate your responses and help.
By the way, I installed Mac OS X from a USB stick that has the original image of the disk installer that came bundled with my computer.

Kappy wrote:
Force a shutdown. Do not restart yet, but first do the following:
Repair the Hard Drive
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Next, boot into Safe Mode then restart normally.
Hi Kappy,
Checked the hard drive after forcing a shutdown and booting from my Snow Leopard Installer USB Key and the status of the HDD says "Verified". I ran the repair and the volume was repaired successfully. Clicked on "Verify Disk" and it says "Macintosh HD appears to be OK". So I ran a second repair and again no errors were reported.
As suggested I booted back again in Safe Mode and restarted normally. All software appears to have been installed successfully. But I don't understand why my computer hanged and showed the spinner after installing the updates in the blue screen that appears just before rebooting. I am aware that the system shows that spinner after a OS update but the longest it lasts is 30 seconds at the most in my previous cases.

My Ipod touch has a blank screen and will not turn on. I have chaged it for a hour and tryed troubleshooting but nothing works. i need help getting this to work

My ipod touch has a black screen and will not turn on. i have charged my ipod and tryed troubleshooting but nothing seems to work. what can i do to have my ipod turn on again?

See Here...
Frozen or unresponsive iPod touch
Try this First... You will not lose any Data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430

Why does my iPod Touch have a white screen and how do I get rid of it?

Why does my iPod Touch have a white screen and how do I get rid of it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Satellite M40X-169 when connected to wireless unit shuts down with blue screen and restarts

Hello.
I got the problem with my notebook when i'm connecting and getting connected to the wireless network. My notebook is shutting down with blue screen error and then restarts.
Maybe you can help me to solve this problem, because i can normaly work when i need to be connected.
Plaese help me.

Hi
It is not easy to give you some precise answer but try to remove WLAN card from device manager and restart the unit. You can also check Toshiba download page and try to install the latest WLAN card driver.

My ipod touch has a white screen and I am unable to reset it. Can anyone help? I

Hi... any help would be appreciated. My iPod Touch has a white screen. I have tried resetting it following the directions on Apple's site and have not been successful.
Can anyone help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod Touch 3G 32GB is frozen in restoring mode

My iPod Touch 3G 32GB is stuck while restoring. The loading bar hasn't moved for 30 min. The internet connection is fine. Whats wrong?

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
3014
Restoration of code 3014 will not work?: Apple Support Communities

Ipod touch 2G is black screen and won't restore in Itunes (error 21)

I have aquired an Ipod touch 2g 16g that I was hoping to make a present to my daughter with. The device is I guess what is called "Black Screen of Death". I can't get any image to display on the Ipod when trying to charge (which it apparenlty accepts) the item or when trying to connect it to Itunes. Itunes recongizes the item in recovery mode, and attempts to restore the item and consistantly gives the error 21 message. I am using Windows 7 and have tried to restore the device on a laptop running Win XP with the exact same results. The screen will turn white during the process, and the machine will from what I have read and believe go into DFU mode, but it stops with error 21. I am a Noob and have googled and googled for a week now with no luck. I have tried the reinstallation of Itunes, all the updates to both Itunes and the machine, no security software, the works. I tried connecting it to older son's laptop running Win 7 which he uses for his Ipod 2g 32 gig without problems. My device was recognized on his machine, and he said on his Itunes he briefly saw songs on the device he did not have on his machine/device in his library before it hung again in the recovery mode loop. I have read different articles and tutorials on jailbreaking and tried loading just the 'oem" firmware from apple with Redsnow and thought i was successful. The device went through the process of white screen, several boots/dings of on my PC, and then an image appeared on the Ipod of "loading Jailbreak data". After a few moments/minutes it then began what I believe is displaying the "verbose" booting running the lines of text on the screen. I then notice it to stop and give me an error of something to the affect of init failed, and then a "lan error, watchdog timeout, giving up, a long pause, then quick scrolls down the screen and reboot back to white screen. Holding the power button or home/power button puts it right back to a black screen and in the Itunes recovery mode loop/error 21 again. Can anyone please help me resolve this issue before I pull what's left of my hair out. I would love to get this working for my daughter before her birthday. Thanks in advance to anyone who helps.

Common, no one has any ideas? Well, don't know if this will help, but here's some new data to process. I noticed that when I was trying to load the firmware with Redsnow w/o installing any options to include Cydia I got errors displayed on the Ipod such as WMR NAND format invalid; NANDLegacyFTL failed. Someone has got to know something. I would appreciate any ideas or thoughts from anyone with any idea. Thanks

Connecting IPod Touch gives a blue screen of death on windows xp home

Hi,
I recently got a new ipod touch. I downloaded the itunes 9.1 and connected the ipod touch with my PC to configure it for the time first time. After connecting the machine detected it as a camera and then it gave me a BSOD.
I updated my machine with all the automatic updates from microsoft, even tried downloading and updating some patches manually but nothing worked out.
I searched the apple support pages and did the activities mentioned there but none seems to be working
I have no other USB devices connected on my machine, there are no webcams or printers attached to the PC
Any help is appreciated, I have been trying for last 2 days and finally gave up
Thanks

Ta very much, Jason! That's useful to know.
These sorts of outdated-software clashes can hang around for the longest time. Back before you came on board, one of the common causes of BSODs was a version of Roxio Easy CD creator (5.0 I think ...) that wasn't actually compatible with XP. If you had it on board, it quite was plausible that you couldn't get your XP PC to boot ... but for some folks the problem lay dormant, and their first sign of trouble with it was when the PC had iTunes installed on it, and the PC started blue-screening if they plugged in an iPod, inserted a CD, or sometimes just tried to launch iTunes.
Used to catch in particular folks who had upgraded their OS from ME to XP.
Mercifully extinct or vanishingly rare now ... but it kept showing up for me here in 2005 through 2007 ...

IPod Touch connection causes blue screen of death.

I am using a Dell DHS desktop computer running Windows XP. I want to restore my 2ng generation iPod Touch from a back up in iTunes (9.0.2). I plugged the iPod in and started the restore but about a quarter way through, after the iPod disconnects and reconnects, I got a blue screen of death.
I have no idea why this is happening. Does anybody have a similar problem or, even better, a solution to this?

Hello Sam,
And welcome to Apple Discussions!
Have you had a chance to look at this Apple support document related to this issue? If not, I would start here.
http://support.apple.com/kb/TS1502
B-rock

IPod touch crashed with white screen after using Griffin TuneJuice

Hello all,
I have an iPod touch first generation that has worked flawlessly for about 1,5 years. Recently I bought a Griffin TuneJuice (external battery) to get longer battery life. The salesperson said it should work with the Touch, and it did at first. But later on it did not charge the iPod anymore. I tried disconnecting and reconnecting, restarting the iPod and so on.
Suddenly the screen of the iPod went completely white after a reboot. I can not get it to show anything anymore. I have tried resetting (holding power+home for 10 secs), reformatting and restoring, upgrading the firmware to 2.2 but none seems to work.
Googling for the problem it seems everyone who encountered this got it repaired under warranty, which is obviously not a solution for me since it's too old. So what I need to know is from a technical point of view what goes wrong when the screen is blank. The iPod seems to work otherwise (for example, it syncs perfectly with the computer and the "clicks" are playing).
I guess that something must be wrong with the firmware at a lower level than iTunes can repair. Is it possible to repair the firmware by using some lowlevel tool?
Or could this be a hardware problem (the guy in the store suggested the docking connector might have broken or short-circuited). In that case, is there any good guide on how to open and repair an iPod?
From searching different forums it seems the problem is quite common, and I hope that someone smart enough has got the problem and managed to solve it.
Thankful for any help.
<Edited by Moderator>

hold the power bottom and the home bottom then it will shut off after that just turn it back on ,then it should work, it may take longer than 10 seconds, you gotta be patient.. because i had the white screen and did this, hope it helps.

Help!! Ipod touch alternates between black screen and apple logo.

need help!!! Since yesterday my ipod touch 1st generation shows black screena dn then every 6 seconds spple logo,It wont switch off,just keeps doing this until battery goes flat.Tried restarting it,restoring settings,nothing works.If i plug it into computer eventually comes back to home page screen but when unplugged reverst back to apple logo.Any ideas?

Oops,i mean reset and restart,not restore.I need to get everything backed up first before i restore it all and lose it! At the moment it just has a black screen then apple logo and the top button wont switch it off.
I had a thought,yesterday i downloaded the latest itunes that popped up on the screen,could this have anything to do with it?

My ipod touch has a white screen and it wont turn of

I was playing a gamem and all of a sudden the screen turned white! it wont even turn of. I tryed to put it into Dfu mode and held the top button to it didnt work. so right now i left the ipod on with the white screen and i hope it will run out of battery. So can u please reply to me as soon as posible. Thank you

Problem is I can't restore via iTunes, because when I plug the iPod touch into my laptop, it states it doesn't recognize the device - "USB device not recognized". iTunes has no device listed for my iPod touch.
It was plugged in all day while I was at work, could that be the problem?
I tried to do it with the DVU method and it didn't work either.

My second gen iPod touch has a blank screen, and won't turn on or charge in an AC outlet. When plugged into iTunes, it is completely recognized and synced, but the screen remains blank and off. What can I do?

Hello.
I recently woke up this morning to use my iPod Touch (2nd Gen) to find that it was completely unresponsive to both buttons and would not turn on. I had been using it the night before and had not charged it. Thinking the battery was drained, I plugged it into a wall outlet for two hours, and still no sign of life on the iPod. Plugging it into the computer, it immediately showed up in iTunes and synced normally, and even indicated it had nearly a full charge. Still, however, the screen showed nothing. I checked the lock and home buttons to see if it was stuck, but it was not. Does anyone have an idea of what this is? Do I need to get my iPod repaired? Any help would be appreciated.
I am running iOS 4.1, and am out of warranty coverage.
Thanks,
- Justin

1; Do a hard rest by holding the buttons at least 15 seconds. Does the Apple logo come on?
2. Hold the power button down for at least 5 seconds. Do you see the battery symbol?
If the answer is no to both questions, you most likely have a hardware issue--possible bad battery.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

IPod touch + Software update + Blue screen of death = Broken iPod?

Hi
As the title already might explain, i just connected my iPod to my pc to get some apps & movies on it for my boring schooltrip tomorrow. Whilest iTunes was downloading the new software for my iPod, i just was continueing hanging around on the net, when all out of a sudden, my pc get's a nice blue screen of death. First, i didn't care, untill i checked my iPod... It's stuck on the iTunes logo + the cord. When i press any button, it doesn't do anything. When i press the power, it shuts down after few secs.
I then tried to replug it to the pc to reset it. My pc makes the sound of a usb connection, but nor Windows, nor iTunes finds my iPod.
Can someone please help me?
Thx alot!

I just had my ipod in my pocket and when i got it out to look at a text that i got the screen was white and i couldn't do anything on it so i held both buttons and it shut down and started working again but it did the same thing the other day.... But now it wont shut down or anything. I tried letting the batter go dead on it but it still did the same thing.. i can hear when i get a text and hear to unlock the screen but it stays on a white screen 24/7....what do i do??
I don't have a warranty so how much would it cost to get it fixed???

IPod Touch hangs with blue screen and restore mode also fails

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