IPod touch help needed

    My son's ipod touch appears to be frozen. The screen just shows a continual circular pattern in the center and when I try to connect it to my computer it gives me the message "iTunes could not connect to the iPod because an invalid response was received from the device". Please help!

try resetting it. Hold down the home and sleep key, past when you see the red slider and until you see the silver apple. See if that'll reboot it.
You shouldn't lose any data or info. The reset is just a forced reboot and often clears up glitches.
If it won't reboot then you may have a bigger issue.

Similar Messages

  • App Store not working on 1st gen iPod touch HELP NEEDED!!!

    I have a 1st Generation iPod touch and I have been using App Store very often to download apps. I do not have my iPod syched to my computer, so I cannot download apps with it. I just use my iPod's app store. Up until the other day, it has been working. I tried to download an app, but it showed no screen shots, and by tapping the price to download it, it did not do anything. It did this on every app I tried. Every time I try to download an app, it doesn't work. Is it because my iPod is so old? What is the problem?

    Try resetting the iPod..
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
    If that doesn't help, try here >  Apple - Support - iPod touch Troubleshooting Assistant

  • HT204380 I can't access my FaceTime and messages through my iPod touch, I need help please!!!

    I can't access my FaceTime and messages through my iPod touch, I need help please!!!

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    You posted in the iPad forum instead of the iPod forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa  I'll request that Apple relocate your post.
     Cheers, Tom

  • Does An Ipod Touch 5g need protection from scratches?

    Hi there, I've recently been pondering whether my ipod touch 5g needs a screen protector. I like using the ipod with just a silicone case over it, so basically it's just a black soft gel back.  There is no front facing protection, so I am using the screen with my bare hands.  Is this alright?  I'm NOT worried about dropping it, all I'm concerned about is scratching the screen primarily with my fingernails. I try to cut them as low as possible all the time, but is it still possible for the ipod to get scratches on it while using it?  How resiliant is the glass?  Scratch proof? Anyone have their own experiences with fingernail scratching on ipod touch 5g? Love to get some help.  Thanks for all answers.

    Unless you get grit on our fingers no screen protector is needed. It is grit, not fingernails that scratch the screen. I do not use a screen protector on any of my devices.

  • What the iPod touch really needs.

    So I may have missed a thread on this... But does it not seem logical that what the the iPod touch really needs bluetooth. I could care less about using bluetooth for audio, synking or anything else but 1 thing...
    Given that the iPhone is locked into AT&T wouldn't a bluetooth enabled pone allow you to use bluetooth's networking abilities to share you cell phones data plan? Granted some wireless providers (cough*verizon*cough) cripple there phones and disable this feature. but it would be at least an option to some people.

    The ipod touch does not support bluetooth nor does it have bluetooth built into the device. THere are bluetooth adapters that you might use for like headphones but nothing like data transfer and what you mention. If this is a feature you would like on a future ipod then leave your feedback at the link below.
    http://www.apple.com/feedback/ipod.html
    THese forums are for technical questions regarding the ipod touch and not for speculation or rumors. You should go elsewhere for such a thing. If your interested in how bluetooth works on the iphone then it is best to post your question about that product in the right forum linked below.
    http://discussions.apple.com/forum.jspa?forumID=1139
    GFF

  • IPOD Touch /Phone needs lacks the following serious features :

    ipod touch needs serious software revamp and since the first ipod none of those
    features included and its a shame that such an amazing product and design lacks
    of serious software.
    IPOD TOUCH / PHONE needs the following features through a software/firmware
    upgrade.
    + create and name playlists through ipod
    + search function
    + display the full info of a song in the display /screen (ie. song artist,
    album,etc)
    + display all songs of an artist when the artist menu tab is clicked when a song
    splays and not only from the current album
    + rename and delete songs
    I don't understand why ipod the best mp3 player, lacks so serious features and I
    like to to include the above features in a future upgrade.
    If you agree with me and you like those features as well to b included in a
    feature upgrade please show your support.

    well you can create a playlist on the ipod

  • HT1349 Help! Ipod touch lost, need serial number.  Can I get the serial number off of ITunes?

    My iPod is missing, needing the serial number.  Read in iTune support that the information is located in iTunes.  Cannot figure out how to find it.
    Any help is greatly appreciated

    @frazzldmot when was the last time ur ipod was synced to computer?
    if it was with in the last 30 days list will show ur ipod sn number with out ur ipod
    Open iTunes without connecting your iPod touch. Hold the "Ctrl" key and click "Help" and "About iTunes" if you are using a Windows system, or click "iTunes" and "About iTunes" if you are on a Mac. If your iPod touch was the last device connected to iTunes, its serial number will scroll on the screen.
    Read more:  How to Find an iPod touch's Serial Number | eHow.com http://www.ehow.com/how_8012057_ipod-touchs-serial-number.html#ixzz1uhYLih6L

  • Ipod touch disabled need help ASAP!!

    Ok so I have a problem..I have an ipod touch that I am helping a friend with... the passcode has been disabled and it will not let me put in the passcode on the ipod or on itunes. Everything I have read says to restore the ipod but the problem is I am not on the original computer that the ipod was synced to and I don't want to loose all the music on the ipod already..is there any way to enable the ipod without loosing all the data??

    Nope.  You will have to restore the iPod to factory defaults/new iPod since you do not have the original computer.  To restore it need to place the iPd in recovery mode to get around the unknown passcode.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • IPod Touch 2G need help to restore

    Ok so I have an itouch 2g that I am having a lot of problems. My little sister got her hands on it and I have no idea what she did but it seems the firmware on the ipod got corrupted and I have been pulling my hair out trying to get this thing to restore.
    The ipod will not turn on or charge by plugging into the usb port on any computer, I have tried 2 laptops and a desktop. The ipod WILL charge using a wall charger but when I plug it in the ipod gets stuck in a loop, it turns on with the apple logo and gets stuck there with no progress bar then restarts and keeps doing that over and over. If I plug it into the wall charger while holding the home key it brings me to the plug into itunes logo screen but it is plugged into the wall and as soon as I disconnect it it shuts off.
    When I plug it into the computer and try to turn it on by holding the power/sleep and home button windows says unknown or unrecognized device and is unable to get it to connect. I can get it into DFU mode by holdin the power/sleep button and home key for 10 seconds then just the home key for 10 seconds, the screen remains black but windows pops up saying it has found a DFU ipod and itunes recognizes the ipod saying it has found an ipod in restore mode and to use it I have to restore it. When I try to restore the ipod using itunes it downloads the approprate firmware without a problem, verifies it with apple, and extracts it. The next step though is itunes says "preparing ipod for restore" and at this time windows makes the sound of the usb device being disconnected which I can confirm with device manager. Apparently itunes it resetting the ipod out of DFU mode to perform the restore but since windows will not recognized the ipod unless it is in DFU mode, the restore process fails here because the ipod never reconnects to the computer. While it is waiting for the ipod to reconnect I have even tried putting the ipod back into DFU mode to see if I can help it reset the ipod but all itunes does is disconnect it again.
    Is there any way to completely restore the firmware through the DFU mode connection without itunes having to restart the ipod which will not work? Is there some kind of tool that can force the firmware onto the harddrive of the ipod through the DFU mode connection? I know the ipod functions and its not a hardware issue because like I said DFU mode works, itunes recognizes it as an ipod in recovery mode when loaded in DFU, when plugged into a power source the ipod turns on and requests to be plugged into itunes which makes it appear to me that the firmware got corrupted and this is why it cannot identify itself to windows to connect normally via USB and therefore charge etc.
    So the problem long story short is that I can get the ipod into DFU mode to restore firmware but for some reason itunes won't load the firmware through DFU and attempts to restart the ipod into a different mode but windows won't recognize it unless it is in DFU so the restore process fails.
    Any help would be greatly appreciated, I won't throw this ipod out because it seems to be a software issue not hardware related.

    Welcome to the discussions keithwired.
    It looks like [Unbricking Your iPod Touch with the Manual DFU Procedure|http://thesmithfam.org/blog/2008/03/19/unbricking-your-ipod-touch-wit h-the-manual-dfu-procedure> should not be giving you the problem you describe. I'm not sure if you followed this same procedure or not.
    Perhaps trying it on another computer or connected to a different USB port would help. No hubs - straight connection. It's best if you remove all USB devices except mouse and keyboard, reboot, and then connect.
    Also, be sure you have disabled any anti-virus software.
    Hope this helps.

  • Sound problem with my iPod touch! Need urgent help!

    I have an iPod Touch 8gb 3rd gen (2nd gen) and have owned it for a couple years. Recently I've been noticing some sound problems when I listen to music with earbuds/headphones. One of the earbuds will lose sound and won't produce music but if I twist the input plug it produce little or full sound but if it moves out of a certain position it won't produce sound out of that bud. I'm using Skullcandy Ink'd earbuds so I thought maybe since they arn't great it might be a manufacturer defect but I used them with my iPod Nano 2gb 1st gen and I could hear out of both earbuds perfectly. I even plugged in my iPod Touch into a car adapter so I could listen to my music through the car stereo and it went in and out of sound so I realize now it is my iPod and not  3rd party equipment I've been using with it that is the problem. Since its the iPod what is the exact problem and how do I fix it? I really don't want to use my old iPod since it doesn't have enough storage for my music now and I'm already getting something else for Christmas that I've been wanting for a while. Please help!

    If your car adapter works thru the headphone jack, the problem could just be dirt inside the jack.
    Try just putting in and out the headphone plug a few times. You can also try cleaning the jack, just don't use anything wet. Cotton swabs are also not advisable as they might leave lint and make things worse.
    To make sure it's not a oft ware issue, try to Reset your device.  
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off that shows up first).

  • Needing Serious iPod Touch Help!!!

    Hi. I have an iPod touch and when i connect it to itunes it says it cant reconize the iphone, but its not an iphone, so the ipod icon doesnt show up on the side, therefore i cannot sync my ipod after the purchases i have bought. Any solutions?

    Nothing is seeming to work. Today i plugged it in, and the iPod icon showed up, and then dissappeared, and said i had to restore my ipod, so i did, but it said it could not restore my iPod.
    PS- We found out we had an "intruder" on our computer (or a hacker..?), but we removet it/them. (if thats any help)

  • I need iPod touch help! ASAP!

    My iPod touch keeps freezing over and over even after I hold down both buttons!!!!! I hold down both buttons then it works for awhile....then it goes right back to the white screen!! I've already restored it 4 times!!! I've only have had it for a couple years and no major damage has ever been done.  Any other help!!!

    Connect in recovery mode, explained here iPhone and iPod touch: Unable to restore , and set it up "as new device, shown here How to set up your iPhone or iPod touch as a new device
    After that don't use the latest backup to restore from, it might contain corrupt files causing your problem.

  • Ipod touch newbie needs help

    Hi,i just bought a 16G ipod touch V2 today.i connected it to my computer(PC-winXp).and i am able to use itune to put music or movie into my ipod.but i can't find any icon or drive directory for my ipod under My computer page.
    and i heard V2 can view pdf and excel files..how can i use this feature?
    Thanks in advance

    but i can't find any icon or drive directory for my ipod under My computer page.
    That is not doable without third-party software.
    and i heard V2 can view pdf and excel files..how can i use this feature?
    The iPod touch will read those formats on email attachments.
    (32330)

  • HT201303 hi just got my new apple ipod touch i need to update my security information other wise it wont let me download apps it says to enter three questions about myself and i get to the third question and it wont let me enter the third question

    hi just got my new apple ipod touch and to download apps it wants to add questions about myself for more sercurity information. i get up to question 3 and it wont let me select a question but it will let me write an answer so i just pressed done and then it says i cant carry on because ive mised out information when it wont let me do a question!

    Welcome to the Apple community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • I dont have safari on my 3rd gen ipod touch help me and i would like to update my ipod to ios 7 if possible please help me..

    i need safari on my ipod i had it now it is gone and it is really annoying i cannot download some apps all because of an ios thing i would appreciate it if i could get ios 7 so someone please help me

    You may have to consider, if possible, a visit to an Apple Store with Genius
    bar. Usually it's best to try & set an appointment. If you know an actual Store
    you may call and ask if they can help you set a time to discuss this issue so
    as to save you some trouble with using the online Genius bar scheduling.
    Find an Apple Authorized Service Provider
    Visit an Apple Retail Store
    Find Locations - Country Selector - Apple: https://locate.apple.com/country
    The iPod Touch you have may not accept the latest iOS8.x system, so if you
    have older marginal Apps, they would not work and may not have equal or
    similar replacements under the latest iOS version. iOS7 may not be available
    and if you should upgrade to iOS8, you probably won't be able to revert back.
    After looking around Support online, I do not see a method of restoring Safari
    but your device may have one built-in to it; perhaps part of a reset process.
    I am not certain... There are some items you may have to attach the Touch to
    a computer and use it to see about updates or replacement software.
    http://www.apple.com/support/contact/
    To ask a knowledgeable product specialist, and have the iPod Touch model
    and serial number handy, may be the best way to go. Expect that with any
    upgrade to a newer iOS system software, old apps won't work and new ones
    that could be available, may not look, feel or act in the same way as old ones.
    Good luck & happy computing!

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