Ipod touch home button stuck and the power will not turn on
Can someone help me? My daughter's ipod touch 4th generation has a stuck home button. We have changed the settings so that the alternate home button is on the screen; however, while she was using it earlier, the ipod shut off and will not turn back on. We have tried to plug it in, hold the power button, etc. Since the home button doesn't work, we can't hold the power and home buttons simultaneously as recommended. Any other ideas?
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode, place the iPod in recovery mode using:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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I have tried many times to restore my new IPod Touch 5G in I Tunes and it will not allow me to do it. My Ipod will not turn on at all even when on a fresh charge. Only displays the arrow leading up to ITunes logo. I have tried the method of holding the home button and on button and this does not work. Any help appreciated.
My I Pod was working fine until the day I updated the software to 6.0.1.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My mail is stuck, and the computer will not shut down. What should i do?
My mail is stuck, and the computer will not shut down and the Mail is not responding. What should i do?
Hi Clinton,
This happens to all the time and this is what I normally do. (Press and hold the pwer button until the computer shuts down) but, this doesn't seem to answer the real issue. Its just like you cut of the power to shut it down.
Kind Regards
Francis -
I dropped my iphone in water and the phone will not turn back on or charge...
I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
Does apple provide any sort of recovery services?
Thanks
JesusHi jesusdeloera,
Welcome to the Apple Support Communities!
If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
If you need further information about repairing your iPhone, please use the link below.
iPhone Repair and Service - Apple Support
Have a great day,
Joe -
The select function in Pages and other apps gets stuck and the cursor will not move. What do I do?
The select function in Pages and other apps gets stuck when I touch a word and the cursor will not move. What is the answer for this problem?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My iPhone fell in the water and the display will not turn on, I can hear SIRI
My iPhone 5 fell in the water
I put it in rice and now I can hear SIRI but the display will not turn onYou'll have pay the Out-Of-Warranty-Service fee, to get it replaced, the water damaged the phone too much.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
Out-of-warranty pricing varies for Apple accessories such as adapters and Apple iPhone cases. Contact your carrier, Apple, or an Apple Authorized Service Provider for more information.
copied from Service Answer Center - iPhone -
Recently my 5th generation iPod Touch stopped keeping time. As long as the screen stays on, it will stay accurate, but once it "sleeps" the time reverts to the last accurate time it had. If I go to Settings>General>Date&Time> and turn Set Automatically off and on, it will catch up, but just for as long as the screen stays on. Not too friendly for battery life that way. Also, maybe unrelated, the Bluetooth function will not turn on. When I try to turn it on, I just get a constant spinning wheel.
I have tried everything from a simple restart to a full device wipe back to factory default. No change. I took it in to the Genius bar this afternoon. They tried a diagnostic and another wipe. Then they said they didn't know and I could pay $150 to replace it. Not a bad deal, but not what I wanted to hear.
Any ideas?All I can suggest is
Try DFU mode and then restore again to factory settings/new iPod
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If still problem that means a hardware problem -
My daughter's ipod touch just stopped working. will not turn on other than showing the apple logo for 30 sec and then off. this happens whether it's attached to the computer or not.
Try resting it from the computer
-
I updated my Ipod touch 4g to iOS6 and it will not connect to any internet that requires a password on the browser. I really need my Ipod working for school, How can I fix this.
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go toSettings>Safari and clear COokies, histor and data.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings.new iPod. -
(it is not stuck it is more likely dead if i press it really hard it works...) so is there way to repair it? Or i must send it somewhere to repair it? (I still have warranti on it but it was buyed in America and i am from slovakia too far away....) Can i go to the slovak Apple store with american warranty? and last question how mutch will it cost if i am not going to use waranty...?
Hi tiny1991
I have just taken the advise of cassie0668 as my iPod Touch button is exactly like yours ...... However, after following the instructions I have not got the problem solved ... -
My mail screen will not convert to the original mail listings. this happened when I clicked on an attachment sent with an e-mail. How can I get the mail screen unstuck?
Hi donna Ifromwa,
Thanks for visiting Apple Support Communities.
If your iPad is unresponsive after clicking on an attachment and you cannot return to your email inbox, I recommend forcing the attachment and Mail app to close using this method:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app's preview up to close it.
These steps come from this article:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you still cannot access your email, restart your iPad next:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Regards,
Jeremy -
New ipod touch used to facetime and imessage but will not log in anymore
new ipod touch purchased for xmas used to facetime and imessage but now asks for password over and over again. i know the password is correct, im logged into itunes, ive restarted it, etc... ive even opened a new email account and tried that. nothing works - help!
Try here:
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime -
my macbook pro will not charge. the charger light is dim green and blinking.
Please make a Genius Appointment and take it in for service.You may have a bad charger, battery, or worse.
-
Ipod touch home button getting stuck
My ipod touch home button is getting stuck sometimes and i need to know what can be done? (It's out of warrenty)
I'm going to an apple store tomorrw to see what they ca do but i thought i'd ask here first so i know roughly what do expect.
Thanks!
EdTry:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My iPod Touch 2g is stuck on the home screen with the loading logo
My iPod touch 2g is stuck on the home screen with the loading logo in the middle of the screen, here is some backround information about an hour and a half ago I had turned it back on from it being powered off so then I continued too use it and then an hour and a half later after I locked it then unlocked it my iPod was frozen at the home screen with the loading logo and a weird part about it is that at the top of the screen the time is the same time it was when I unlocked my iPod also it turned down the brightness I attached a picture but is really dark because my flash caused it to be blurry and it was already really dark any one have any ideas how I can fix this there and i cant remember what the operating system was i havent updated it in a while so cant remember
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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