IPod touch installation error

I have Windows Vista, 32-bit, and I just purchased an 8gb iPod Touch yesterday. Whenever I plug it into my computer, I get this error message:
C:\Windows\system32\wpd_ci.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administratot or the software vendor for support.
After this message, it appears to be installing the driver software, but then I get the message again, and it disconnects my iPod. Is there a problem with the iPod I bought?

Are you sure that you downloaded the 64 bit version and not the 32 bit version? I would delete the download and try again. You also might want to look at the iTunes forum since youu have an iTunes problem and not an iPod problem.

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When I plug in my iPod Touch a error pops up saying 'iTunes could not connect this iPhone. An unknown error occurred (0xE8000084)." What do I do??

My ipod is exactly 2 years old, and it has nothing to do with the cable connecting it to the computer for all I know.

See:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy

TS3694 iPod touch gets error -1303 when attempting to restore after update (W7)

iPod touch gets error -1303 when attempting to restore after update (W7). This error is not shown anywhere in the specific list. Have done all recommended recovery methods (reboot, update iTunes, restart iPod) to no avail. What is next?

Usually the 1303 error is in regards to a corrupted or missing backup of your iPod Touch. Try removing or moving the backups to another location and then try to restore your iPod once again.
See this article for information on where backups are stored.
iTunes: About iOS backups
B-rock

"iTunes could not connect to iPhone (its a ipod touch) unknown error OxE8000065. Help!

Ran updates on my MacBook Pro. Then I updated iTunes, iPod touch was connected at time, came up with unknown error 1602 during restore and now "iTunes could not connect to iPhone (its a ipod touch) unknown error OxE8000065. Help! ipod screen is black (can see it stopped while charging at 2.53). Have tried many of the suggestions found in Apple support and online.

http://support.apple.com/kb/TS3694#error1602
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Could not restore 1st gen ipod touch unknown error occurred(2003)

could not restore 1st gen ipod touch unknown error occurred(2003)

Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Also, have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

Ipod touch unknown error ocurred 0xE800000A

Hi,The following error is coming up on my itunes I have just updated my ipod touch can anyone help?

iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

Ipod touch 2nd error 0xE8004002

*When I sincro my ipod touch apear error 0xE8004002 don't permit update the music in it?*

I have not had that error, but others who have report this fixes it:
1)Navigate to <username>/Pictures/iPhoto Library
2)Remove the folder iPod Photo cache (delete it, move it to Trash or whatever you want - just remove it from the iPhoto Library)
3)Sync your ipod.
Alternatively, you could turn off sync for photos and have all pics deleted from the ipod. Afterwards sync and add photos again.
Hope that solves your problem. Let us know.

Updating iPod touch to iPhone 3.0 Software for iPod touch, getting error 14

I recently tried to update my 2g iPod touch to the 3.0 software. During the installation, I got an error message saying that an "unknown error 14" has occurred. This happened during the restoration process, and then my iPod just gave me the screen with the USB cable and the iTunes logo. iTunes then told me to restore the ipod, and during that restoration process, I got the same error. I also tried doing the restore manually by finding the iPod software on my hard drive, and then option-clicking on the restore button the find the software and then install. If anyone has any fixes or suggestions for this problem, they would be greatly appreciated.

Ok. I have spent the last 8 hours researching this problem and have the absolute 110% answer to everyone's problem with this issue.
Error 13 and 14 : Are checksum problems with the firmware image that is in the update package.
The update package is a .ipsw (IPod or IPhone SoftWare). This file is actually just a .zip renamed .ipsw.
The error is caused by a failure to download a crc-free version of the file. Not really sure why there are so many crc problems with the iphone updates, but Apple does not check the integrity of the update package before wiping your current version of IPhone software and that is why all IPhones that start an update with a bad update package end up in recovery mode. These errors are NOT related to the iTunes installation, antivirus software, or firewalls.
Recommendation : use a program like "Object Fix" (Freeware) to verify the integrity of the file prior to commencing with any new updates. You will have to keep trying to download it until you get a error free file. Once you have a CRC error free file this problem will go away. (I thought TCP/IP helped get rid of CRC errors.)
I had another problem and that was...
Error 1603 and 1604 : These are USB driver connectivity problems.
Recommendation : FULLY uninstall and re-install itunes software as stated in the Apple support documentation. Be sure to reboot between each step and these problems should clear themselves up. In addition, firewalls and anti-virus software may cause these errors as well.
Finally, shame on apple for not properly documenting their software so that end users do not have to decrypt their error messages with no true support to solve the issues. These are problems that enough people have had that there should be specific documentation on these problems.

TS3694 iPod Touch and error "21"

I have tried to restore my son's iPod touch twice and get error message "21". I have updated the iPod and have restarted the computer. The iPod was purchased in Nov 2011 and is a 32 GB iPod Touch. All I get now is the screen with an image of a USB port and arrow icon conecting to itunes. What should I do?
any coments and advice would be gratefully received. My son wants his iPod back .
Julia Park

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

New iPod touch. Error message when trying to sync to iTunes first time: "Pairing record missing. Can't sync." Nothing in Support addresses this. Help!

I havev a new iPod touch 4th gen. When trying to sync to iTunes first time, I got this error msg: "Pairing record missing. Can't sync." Nothing in Support addresses this. Help!

See if the previous discussions with the same error will help you. Some of those are listed on the right side of this page under the heading "More Like This".

IPod Touch Connection Errors After 3.1.3 Update.

Hi all,
There has been numerous threads in which users of the iphone/ipod touch has the "connect to USB/iTunes" image after updates to firmware 3.1.3. This is the thread to compile the possible solutions.
To be part of this, you must satisfy the following criteria:
This is to make sure that we are talking about the same problem.
1) Problem must occur AFTER the release of firmware 3.1.3.
2) Your PC might detect the connection of a USB device. It claims it to be in recovery mode, but have no way to install the hardware.
3) iTunes does not recognize your device.
4) After start up of the iPod, there is an image asking you to connect to USB
5) You have checked the Device Manager, and besides the USB devices logo, there is a small yellow triangle, which signals that the driver is not installed.
6) You have tried to link the driver install location to C:\Windows\system32\drivers or C:\Windows\inf, but to no avail. The device remains uninstalled.
7) You already reinstalled the latest version of iTunes, but problem remains
If you fit into all the above criteria, you are invited to start the thread running. =)
================================================================================ =
Some of us tend to not consider the costs that may come with repairs, thinking that they will last forever. Like many other manufacturers, these companies charge a premium when diagnosing our devices. That is not a guarantee of a possible solution to a problem. This thread is to help people like me who want to try any possible means of solving problems ourselves before going down to the service centers, to save some effort and time.
<Edited by Host>

I had the same problem after updating ITunes and the IPhone software to v.3.1.3. My IPod got frozen during the update and, after attempting to restore, I got the following message:
The IPod Touch "Ipod Touch" could not be restored. An unknown error occured (1604)
I checked Apple's support page that the More info button links to, and for this particular error code it explains:
Error 1604: This error is often related to USB timing. If the issue is not resolved by USB isolation troubleshooting, try these steps to resolve the issue:
1. Connect iPhone to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again.
I tried the above steps (after re-connecting the ipod to my PC several times with no significant result) and it worked! All the original content was synced back to my ipod, so it's all good!
Good luck with the above steps, hope it works for u too.

Can't restore my ipod touch - unknown error 18 displays....

My daughter's ipod touch wasn't operating correctly - apps wouldn't update, locked up, etc. I attempted to back up and restore, but it won't let me restore, instead citing "unknown error 18", but it's now locked in a half-restored state and I can't do anything with it.

http://www.windowserrorhelps.com/itunes-error-18-ways-to-fix-itunes-error-18-now
Try placing the iOS device in Recovery Mode and then connect to your computer and restore via iTunes.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT1430 my ipod touch in error and the home bottom not working from month how i can turn it off please help me

please help guys my ipod touch not working and its in error and my home botton not working too from month how i can reset it and can i reset it from computer ?

You can't reset the iPod with the Home and Power buttons. All y can do is restore the iPod.
Place the iPod in recovery mode using one of these programs if necessary to allow the restore.:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella

Iphone 4s and Ipod touch - Download error, tap to retry. Why is this happening?

Hi
I have a problem when I am trying to download music onto my iphone 4S. It sometimes says download error, tap to retry. Sometimes when i try later in the day it works. My friend also has the same problem with her ipod touch, but hers wont download at all. Both are up to date with software etc. Can anyone help?
Thanks

Usually when you don't have enough space, your iPad will tell you that. To be sure, go to Settings > About and see how much space you have left. If you have more than 5 GB, you likely have enough space.
I'd try rebooting your iPad and see if that solves the problem. Press and hold BITH the power and home buttons at the SAME time until you see the Apple Logo, then let go of BOTH buttons and your iPad will restart.

IPod touch installation error

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