IPod touch (iOS8/ iTunes 12) sync issue...

We just recently updated our iPod Touch to iOS8 and our iTunes to 12. But now our iPod touch will not fully sync. It gets stuck in "step 6 of 6" in status bar. It creates this other category that fills iPod. Then to top it off it is for some reason duplicating all the playlists we have selected to sync to ipod. HOw can I stop this and fix problem so I can enjoy our iPod touch without over flowing everything???

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Similar Messages

IPod Touch 2g iTunes 10 Syncing problem

After many hours of pure frustration, I'm finally giving up and putting this issue out there for some help.
Here are some simple things:
I own an iPod Touch Second Generation model.
It has been synced with my HP Desktop for some time now.
Recently I bought an HP Envy (Laptop) for school.
My Desktop is going to be used less frequently, so I decided to sync my iPod to the laptop.
I've moved over all the music through a hard drive.
I've transfered my purchases through iTunes.
Here is where the problem lies:
Yesterday I decided was the day I would finally sync my iPod to my laptop. This is after just downloading Podcasts through the iPod and charging it through an AC adapter for several months. I plug it into my USB port using the stock cable. Windows 7 recognizes it as "iPod Touch", it even has a little graphic of it for My Computer. It installs the drivers and iTunes pops up. Things are going swell right? Wrong.
iTunes does indeed surface, and I sync it to the new (same) library of music and apps. I unplug it, and plug it back in just to make sure. When I plug it in a second time, it comes up and begins backing up my device. Here is where things get sketchy, due to the many (-50) errors when trying to back it up. Finally it succeeds, and I'm irritated. So I go ahead and restore the iPod. It restores. I get 4.1 or w/e for the iPod and things look dandy. My music is there, the apps. I decide to plug it in ONE more time for good measure. This time and every single time up to this point, it shows the iPod, but then brings up the screen saying: "New iPod". In the top it says Verifying iPod Touch, and it usually finished but my ipod's screen just quits syncing and goes to the home screen. Both you and I know this isn't a NEW iPod to the computer. I can't seem to get it to sync because it constantly thinks its a new ipod. Although it says a previous ipod was synced earlier, would i like to restore this one with that info. I would rather not. I'm tired of this. Please help me if you can. Thanks Oh and now My Computer doesn't show the iPod at all. in the device manager it shoes an Apple USB device, and the Drivers are fine.

Hey im567,
Make sure the iPod touch and iTunes are both updated.
http://www.apple.com/itunes/download/
http://www.apple.com/iphone/softwareupdate/
Also make sure your iPod is directly connected to a high-speed USB port on the PC, not a hub, monitor, or keyboard.
-Jason

HT4623 I'm having issues syncing my iPod touch to iTunes

I'm having issues syncing my iPod touch to iTunes. When i connect the iPod to iTunes, a message pops up saying "iTunes could not connect to 'iPod Touch' because it is locked with a passcode. You must enter a passcode on the iPod before it can be used with iTunes." Yet when I unlock the device, the only screen available to me it the picture of a USB and an arrow pointing to iTunes so there is no way for me to enter a passcode. I tried going into "My Computer" to view the files of the iPod, if i could possibly reset the iPod to its factory settings yet the connected iPod is not present. Is there any way to possibly reset this iPod or is there a software problem?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

2-3 old ipod touch is no longer syncing to itunes library, which was recently moved to new laptop.

Recently moved my library of music, audiobooks, and podcasts to new laptop with Windows 8, at which time I upgraded my itunes software as well. My 2-3 year old ipod touch is no longer syncing properly. Audiobooks and podcasts are fine (after much effort), but all of two songs out of an extensive music library are the only ones syncing. I see them in my library on the new computer and have managed to sync them to my iphone 5 as well. Ipod touch appears to have ample file storage space left. What gives? Is the i-pod touch already useless with the latest Itunes software? Operator error? Hardware problem? I don't know what to think. Have been using ipods for years without this issue.

Salut, et un accueil chaleureux aux forums!
Not certain I can help, but...
http://www.blindedbytech.com/2006/09/14/what-to-do-if-ipod-not-recognized-by-itu nes/
http://www.blindedbytech.com/2006/09/14/what-to-do-if-ipod-not-recognized-by-itu nes/
http://support.apple.com/kb/TS1401
http://support.apple.com/kb/TS1496

Need help syncing new ipod touch to Itunes.

I recently bought a brand new Ipod touch 5th gen. I have the latest update for itunes, I want to start syncing music to my Ipod. My computer will not bring any info for this ipod touch into itunes. I had a 4th gen and I know that I seen on the right hand corner, under the search store, there should be a little icon with your Ipod below. No where is my Ipod been found. Every time I plug the USB cord into the computer, I don't see anything come on the screen. All I see is the battery charging on my Ipod. I'm getting frustrated with this Ipod not allowing me to get any music. What am I doing wrong? I also don't see any summary pane for me to reset to factory settings and start all over. how can someone help me on this? I tried turning on and off both the Ipod and computer, nothing, still the same and no Ipod is to be found on itunes. PLEASE HELP!!

Just what version of iTunes do you have? For a 5G iPod/iOS 7 you need iTunes 11.1 or later.. If you have a Mac yo need OSX 10.6.8 or later.
Does the iTunes still see the 4G iPod?
If necessary:
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

What do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?

what do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?

Hello brainiac08
Typically that error occurs because of a backup issue. Check out the article below to resolve it.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Thanks for using Apple Support Communities.
Regards,
-Norm G.

TS4062 My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows.

My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows. I have gone through all steps of the troubleshooting guide. All of our other ios devices are wi-fi sync-ing fine. Can anyone help?
Not sure how long this has been a problem. Kids are young and I manually manage most things but recently having music synced is an issue. All software has been kept up to date.

bayfsmithy wrote:
I have read through the forgotten passcode section. Itunes will not recognise the ipod until the passcode is entered (thats the message it keeps saying), when I press try again, it says unknown error.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...

I am not able to sync my ipod touch with itunes.

Hi,
Whenever i try to sync my ipod touch with itunes. I get the an error "The ipod could not be synced because the sync session failed to start".
The sync process could not be started.
I am facing these issues from the day when i upgraded my ipod touch to ios 5.0.1
itunes version on my PC: 10.5.1.42
Operating system: Windows XP SP2
Please let me know how can i overcome this problem.

Take the old hard drive and try one of the data recovery programs like Data Rescue 3 and others.
Apple didn't in the past support re download of purchased material.
And there are so many ways to backup data, clone a drive, archive, from the free to the built-in to the more expensive.
I keep the OS on one drive, media files and data on another drive, and a good 1.5TB drive today costs $109. Paragon has backup, clone (makes a full boot drive, not an 'image' such as Acronis or Ghost) so you can use it almost like a daily or weekly mirror.
Depends on the software and data lost and cost of recovery programs and services, but it may be possible. Put the drive in a USB case perhaps and a new drive to recover the files to.

My 2nd gen IPOD touch will no longer sync with itunes.

My 2nd gen IPOD touch will no longer sync with itunes. it tells me it cannot read the contents of the ipod then it says the ipod software server cannot be contacted. Any suggestions?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Then try restoring again.

I downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing..... please help!

i downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing.i even restarted my ipod several times but it doesnt seem to work....i tried to delete and re-install the apps but that too doesnt seem to work... and while syncing,the apps are shown in my ipod and after the ipod is synced the apps disappear... dunno wat to do .................please help........

Do you have Restrictions set that prevent adding the apps? (Settings>General>Restrictions).
What happens whenyou tru to download the apps directly to the iPod.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I lost a lot of tracks while syncing my ipod touch with iTunes. I have managed to get some of them back with a free download, but iTunes will not let me dowload whole albums which I have paid for. It does recognise that they have been purchased. What do n

As I've already said to get this far: I have lost a lot of tracks while syncing my iPod Touch with iTunes. I have managed to get free downloads of some of the single tracks, but when I try to download entire albums the system informs me that I have already purchased them and a pop-up window informs me I can get them back from my "Purchased" file. I would not be trying to dowload them again if they were anywhere on the iPod, would I? The other problem seems to be that with single tracks I don't know before I hit the purchase button if I have picked it from the right album and I have had to pay for it again.
I feel that I have been totally ripped off by iTunes and, apart from ranting on this forum, I don't seem to be able to let my feelings known. It's like a guy from my local record store coming round and nicking my albums and telling me that it's tough!
The point here is folks, that it was syncing two Apple sites which caused the loss of these tracks and from what I've read elsewhere this is a regular fault. And please don't tell me that it's my fault for having a pc. Apple shouldn't sell a product for pc, when it doesn't work on pc!

- Are you saying that they are not listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Are they listed in your Puchases history when you log into your account on your computer?
- Are they still available now for purchase? If not then you are out of luck
If they are still available and listed in your Puchase History then contact iTunes
http://www.apple.com/support/itunes/

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well?

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well? I have also tried may suggestions on the apple support site and none have worked. Any suggestions are welcome.

You need iTunes version 11+.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

HT201263 I did not sync my iPod Touch with iTunes and I have forgotten my password. How do I unlock it?

I did not sync my iPod Touch with iTunes and I have forgotten my password and now it is locked. I have the recovery mode screen at "conect to iTunes", but iTunes is not recognizing it. How do I unlock it?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

All of my apps are in iTunes AND on my iPod Touch. in iTunes it the checkbox next to sync apps is UNchecked. should i check the box and have to reorganize all my apps or leave it "un-synced"?

all of my apps are in iTunes AND on my iPod Touch. in iTunes, under my iPod, the checkbox next to 'sync apps' (in the Apps page under my iPod) is Unchecked. if I check it, all my apps will be all over the place and I will waste hours trying to get it back to the way it was. I don't really have a reason to check the box but I don't know. should I check the box and have to reorganize all my apps or leave it "un-synced"?
by "un-synced" I mean how it is on my iPod and iTunes at the same time but its not synced
this happened b/c I had to make a new user acct on my only [Windows 7] computer and when i clicked transfer purchases, this happened.
any help would be greatly appreciated
And as you can see ( besides my problem here) i am out of dropbox space. it would be nice if you can click http://db.tt/TQiPs59V to make an acct to give me and you more space

You should ALWAYS make sure that everything is on your computer and backed up, most especially before any update. The iphone is designed to be synced to your computer regularly.
If you have failed to do this, then you need to redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Ipod Touch (First Generation) Wont sync to Itunes

My Ipod touch 1st generation wont sync with Itunes but it is recognized on the computer i have the 2.1 software. i havent synced my ipod to this computer for probably three months becuase i usually sync it at my dads house. THANKS!!

Try updating your iTunes, I had a similar problem with mine!

IPod touch (iOS8/ iTunes 12) sync issue...

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