Ipod touch is black. It will not charge. It will not turn on.

Ipod will not turn on. Black screen. Will not charge. It's only 6mths old.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer          
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • Black screen, ipod touch has black screen wouldn't charge

    My Ipod Touch screen has gone black. No activity. I have already tried to hold home /power for more than 10 second nothing come back. I even tried holding down arrow + home + pwer together.
    When I connect to my computer, sometime it says unable to install driver too. Any suggestion

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • My 30-pin dock is connected to my lightning to 30-pin connector which is connected to my iPod touch 5g. But my iPod will only charge, and will not play music through my dock.

    My 30-pin dock is connected to my lightning to 30-pin connector which is connected to my iPod touch 5g. But my iPod will only charge, and will not play music through my dock, only through the iPod's internal speaker. Help please!

    Have you tried resetting both the iPod and dock? To reset the iPod, press and hold the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    To reset the dock, unplug it and plug it back in.
    B-rock

  • Since my IPOD Touch upgraded to IOS 8.1.2 it will not play well with my 2013 Charger's UConnect entertainment system. It will not build a library so I can not Browse or Shuffle. The only thing Is there a fix for UConnect issue?

    Since my IPOD Touch upgraded to IOS 8.1.2 it will not play well with my 2013 Charger's UConnect entertainment system. It will not build a library so I can not Browse or Shuffle. The only thing it does is list all the songs alphabetically when connected via USB.

    - Contact the manufacturer/go to their support site.
    - Sometimes this works
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    Sometimes and ISO update breaks compatibioity and a firmware update the the dock is required or an iOS update is required.
    Downgrading the iOS is not supported by Apple.

  • My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black

    My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black.  Thanks!

    Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!

  • IPod Touch 5th Gen shut down by itself, and will not turn back on?

    I was just on the YouTube app when suddenly my iPod shut itself down, and the battery was well over 50%.
    It will not turn back on, and when I plug it into the charger, nothing changes. Any suggestions?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My Ipod is blank - it will not charge, it will not be recognized as a drive

    Please help,
    I was adding newly purchased songs to my Ipod this morning and I got through two songs and it gave me an error about my drive that the Ipod was in. The error message said there was no disk inserted. I tried to eject it but that did not work. It still read do not disconnect after i ejected the ipod. I have had no problems for two months and this just started. No problems adding songs at all. Well I tried all of the support tips from the website, but still nothing. I can not get it read from the drive either. It was fully charged and I can not get it to turn on. I wonder if I fried it. Any help would be appreciated.
    Dan
    Dell and Gateway   Windows XP  
    Dell and Gateway   Windows XP  

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    Apple will exchange your 32 GB 4G iPod for a refurbished one for $99. They do not fix yours.
    Apple - iPod Repair price              

  • My ipod has just black screen and the home button is not working. what will i do? help please!

    my ipod has just black screen and the home button is not working. what will i do? help please!

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPodin recovery mode use this prgram.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch 3g displays logo and low power but will not turn on

    My Ipod 3g displays the apple logo and the low battery screen but it will not turn on.
    Help please?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar
    Also maybe here:
    See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??

    My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??
    Please Post !!!!!!!!

    No, Apple does not offer that kind of exchange.
    If you had a valid problem covered under the Warranty or AppleCare, they would swap it out for an identical item (including same color).

  • I have 2 ipod touch's that both have frozen screens and will not reset or show up in itunes. They both froze after trying to update to the latest software version. How do I get them to work?

    I have 2 touch's that froze when trying to update to the latest ios version. Neither respond to restarting the devices. They are also not recognized in windows or itunes. How do I get these to work. I followed all of the instructions on  the apple website and they still don't work. I have verified that I have apple support for mobile devices installed in itunes and my version of itunes is 11.0.1. I am running windows 7 64bit with service pack 1 installed and all of my updates are current. Is anybody else having this problem with their apple devices?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • The button on my Ipod Touch (the big one just below the screen) will not work when I press it. Nothing happens, when before it would wake my IPod out of sleep mode, and exit out of programs I was using. Now, no reactions. What should I do?

    The button on my Ipod Touch (the big one just below the screen) will not work when I press it. Nothing happens, when before it would wake my IPod out of sleep mode, and exit out of programs I was using (ex. ITunes or Safari to main screen) . Now, no reactions. When I press the button, it appears to be more indented then it was before. What should I do? Do I need to get it fixed or replaced, or is this a problem I can fix on my own? Whatever it is, I really need some advice. Thanks in advance.

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Ipod shuffle will not charge and is not recognized by itunes or computer

    HELP, My G2 ipod shuffle will not charge and is not recognized at all by my computer or itunes. it is like there is nothing even pligged in to the usb port. and when i plug in my ipod to the charger my ipod blinks orange 4 times and then stops whats going on?

    Is your phone itself working OK?

  • My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??

    My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??

    Hi cecebabymusik,
    Welcome to the Support Communities!
    Try the specific steps below for the your iPod touch first:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    I hope this information helps ....
    - Judy

  • My iPod touch 4th gen. Won't charge with a enercell charger that I've used since December. It will only charge with the apple USB cord that came with it. And even the takes it about 6 sec. To realize its charging. Help me fix this?

    My iPod touch 4th gen. Won't charge with a enercell charger that I've used since December. It will only charge with the apple USB cord that came with it. And even the takes it about 6 sec. To realize its charging. Help me fix this?

    Yes, I've been using it for months. And I can charge other devices with it. (my iPhone) but something weird just happened..... I kept on pluging it in the iPod and sometimes it would start to chàrge then sometimes it won't charge. Charges every time with the iPhone though.

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