Ipod touch is disabled? Can't type in passcode to allow connection to itunes?
ipod touch says "disabled" and to connect to itunes. Computer won't recognize until the passcode is entered but the device won't allow the passcode to be typed in. Stuck!
Place the iPod into Recovery Mode using the instructions in this Apple support document.
http://support.apple.com/kb/ht1808
B-rock
Similar Messages
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Hi, I have recently brought some tv programmes from itunes on my ipod touch. I can only watch them when i'm connected to the internet though. Any way i can move them to my music folder too? Thanks
That means it is not fully downloaded so you are streaming it. Fully download it.
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HT1459 My ipod touch is disabled. I forgot the passcode. How do I get it?
My ipod touch is disabled. I forgot the passcode. How do I get it?
Hey mlaroque.88,
The following link will help you with what to do if you have forgotten your passcode, or if your device displays a message saying it is disabled like yours does:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
Ipod touch is disabled beacuse he forgot the passcode. How do we get around it?
Ipod touch is disabled because he forgot the passcode. How do we fix this??
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My ipod touch 2nd generation is unresponsive. When I try to connect to Itunes it is recognizing it as an iphone. I can't power up or reset anything. Please help.
Place the iPod in recovery and then connect to your computer and restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
I activated my voiceover and now i cannot enter my passcode to unlock my phone. phone has been disabled due several entering of passcode, phone says connect to iTunes but am unable since phone is still locked. kindly assist
If you have an iTunes backup that includes the photos you may be able to extract them from the backup using a 3rd party utility such as http://www.wideanglesoftware.com/ibackupextractor/
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My dughters ipod touch is disabled.. she does not remember passcode.. How can I restore it??
Hello mendee22,
Sorry to hear that you're daughter is not able to remember the passcode on her iPod touch. I found an article with steps you can take if the passcode on an iPod touch is forgotten:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My daughters ipod touch has been disabled because of a wrong passcode. After 2 days of trying to get into Itunes, it will not help without a passcode and is not recognizing it as a device even though the computer is recognizing the USB. I know I have to do a complete recovery, but can I do this without Itunes (or Icloud)?
You cannot do this without itunes on your computer
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my ipod touch power button is pushed in and wont let me turn it off. i unplugged my usb and tried to go into recovery mode but it just wont do anything..just keeps saying ipod disabled connect to itunes.but it wont even open cause its locked.how can i fix this
- Try placing the iPod in recovery mode using this program and then restore
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Next let the battery fully drain. After charging for an least an hour try the above again. -
Help please!!!!
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
this is the message i get from itunes
Itunes could not connect to "ipod of ...." (so, it looks like it understands which ipod is trying to connect) because it is protected by a code. Prior to use ipod with itunes you need to digit the code (where?? )
please help!Try here:
iOS: Device not recognized in iTunes for Windows
Also include manually placing the iPod in Recovery mode and then try a restore
Then try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Further, try another computer to help determine if yu have a compter or iPod problem. -
my ipod touch is disabled because i forgot my passcode i syncd it to itunes and now it says to enter a passcode but i dont have one.
You should be able to reset it and then put everything back from a backup in iTunes (one you hopefully got).
If you can't, I guess you could put it in DFU mode and try again...
Good luck! -
My ipod is disabled. When i turn it on it says to connect to itunes. I can get to where the screen displays a cord and an itunes logo, but itunes does not pop up, nor display my devices. This is probably because I have not synced my ipod with this computer, nor with any computer. How do I sync my ipod with itunes when it is disabled? How do I get itunes to pop up when my ipod is connected to the computer? Please dont give me a link, i really would like a step by step guide. I have itunes downloaded on this computer, but it does not pop up or display my devices. Do I need to create an itunes account? I have so many questions because this is my first apple device. If you were wondering, my ipod touch is disabled because I forgot my passcode. PLEASE help, I dont care if I have to reset my ipod, I just want to be able to use it!
Use Device Firmware Mode...
1. Turn off your ipod To do this, hold the home and sleep buttons for 10 seconds, ignore slide to power off message.
2. Release the power button when you see the apple logo (keep holding the home button)
3. Keep holding until you see a message.
Now restore from a backup!
Alternatively you can wait! -
My ipod touch is disabled and I would like to be helped
my ipod touch is disabled can any one help me ?
iOS: Forgotten passcode or device disabled after entering ...
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HT201363 my grandsons ipod touch is disabled, need to fix it
NEED TO RESET IPOD TOUCH
Hello KathleenBrade,
It sounds like the iPod Touch is disabled due to a forgotten passcode lock. You can use the following article to reset that named:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
There are different instructions depending on whether or not you are doing this with the computer the device normally syncs to so be sure to follow the correct steps.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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