Ipod touch is disabled forgotten passcode not synced to itunes

ipod touch is disabled forgotten passcode not synced to itunes

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes       
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
OR
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.

Similar Messages

  • Ipod touch is disabled and will not sync  to our new computer.

    My daughter's ipod touch is disabled and says connect to itunes. However, we have a new computer and the ipod has never been synced to it. The last computer it was synced to does not work. We have itunes on the current computer but I cannot get it to sync.What options do I have to resolve this?

    Connect the iPod in recovery mode using the instructions in the Apple support document below and restore it.
    iOS: Unable to update or restore
    B-rock

  • Ipod touch is disabled and does not show in itunes

    My sons ipod touch says ipod is disabled connect to itunes.  When I connect to itunes it says it has a password and can not access the ipod.  I am completely ok with restoring it but I seem to have no options.  I updated itunes to newest version, did the restart on the ipod nothing has helped so far. It is not brand new (almost 3 years old) but I can not afford to replace it.  Do I have any options?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch "iPod touch" because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

    My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • IPod touch 3G - activation required, will not sync properly, freezes up windows 7

    Hi,
    I am having a lot of trouble with my iPod touch 3G.
         I had not synced my iPhone 4 and my iPod touch for about a month as I was re-inputting my music into iTunes - I didn't want to sync them when not all the music I wanted would be synced onto them. Prior to syncing the devices, one day my iPod randomly displayed the "activation required" notification and the "connect to iTunes" screen. Neither my iPod nor my iPhone is jail broken, so this cannot be the cause of the deactivation. All I use my iPod for is plugging into my stereo system.
         Regardless, I had finally managed to sort through all my music and had managed to sync my iPhone with no hitches. However, I ran into various issues with the iPod. A pop-up in iTunes said that it detect the device but could read it and that I would need to restore my iPod. So I did so (restored to the back-up). However, not even a third of the way into the restore everything just seemed to stop. My screen went black with only the mouse flickering. I restarted my computer and tried restoring it again (again to the back-up). It got further this time and actually managed to sync some songs (around 70 out of 850). However, a pop-up appeared saying that iTunes could not write from the song or disk. So I unplugged my iPod and plugged it back in and it immediately slowed down my computer. Chrome would not respond, Shockwave crashed, iTunes would not respond, etc.
         Anyways, over the past couple days I have tried restoring the iPod (to factory settings) and that seems to have worked. I no longer have the constant "activation required" notification. iTunes seems to be having trouble syncing though. It will get a couple more songs synched and then display another pop-up saying that it could not write from the song files and then the synching process just gets stuck. The iPod no longer displays the synching icon, but iTunes remains stuck on "finishing sync".
    (The problem cannot be with the songs as they sync perfectly fine to my iPhone).
         On my iPod it shows all the songs which are/should be synched onto it. The synched songs appear in black (like normal) however, the majority of my songs are in a light grey and cannot be selected or played (basically it has the information about the song, but not the actual file itself). I can also use Wi-Fi or Bluetooth. They are both greyed-out and say "No Wi-Fi" or "Unavailable" respectively.
         Just as a note, I am on Windows 7 and have McAfee Antivirus Plus. I know that some people have some issues due to the firewall but I unsure as to how this could be the cause when my iPhone syncs perfectly well under the same conditions. I have iTunes 10.7.0.21 and my iPod is running on 5.1.1. If you need any additional information please ask!
    If someone could please help, I would be extremely grateful! I'm at my wits end.
    Thanks!

    See if disabling the antivirus and firewall resolves the problem.

  • HT1414 How to unlock my ipod touch 4 when forgotten passcode ?

    How to unlock my ipod touch 4 when forgotten passcode ?

    You'll need to connect it to the iTunes library you normally sync it with and restore it.  If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • I restored my ipod touch however the apps will not sync.  I tried to re-download but I changed my apple id as my old id is no longer a valid email address.  Any ideas out there please

    I restored my ipod touch however the apps will not sync.  I tried to re-download but I changed my apple id as my old id is no longer a valid email address.  Any ideas out there please?

    It might be logical to someone, but not to me. I agree it's a pain.
    How did you change your Apple ID? Creating a new one is not what you want to do, but if you changed the ID associated with your purchases then that might have worked. You would need to sign in with the Apple ID on both your iPod Touch as well as in iTunes. I'm not sure how you changed it but clearly they need to match.
    If it's just your password that is not getting recognized reset it here: http://iforgot.apple.com/
    It will send an email confirmation to the email address associated with that Apple ID. The email address you elect to use might not look anything like your Apple ID. If you don't appear to get an email check your spam filter.

  • My iPod Touch keeps disabling my passcode.  I have typed the correct passcode but it won't accept it.

    My iPOD touch keeps disabling my passcode.  I have typed the correct passcode but it won't take.  It took it numerous times earlier in the day.

    Maybe at one point, you may have miss typed the code when setting up the code. You'll have to factory reset your iTouch.
    Try restoring in Recovery Mode:
    iClarified - iPhone - How to Put an iPhone Into Recovery Mode
    If unsuccessful, try DFU mode:
    iClarified - iPhone - How to Put an iPhone Into DFU Mode
    After fully restored, set up with one of your back ups:
    iOS: How to back up
    Or set as new iPod:
    iOS: How to back up your data and set up as a new device
    Hope this helps.

  • My ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?

    my ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?

    1)  See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    2)  Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • TS1363 my daughters ipod touch is disabled she does not remember passcode.. how do i restore it?

    My dughters ipod touch is disabled.. she does not remember passcode.. How can I restore it??

    Hello mendee22,
    Sorry to hear that you're daughter is not able to remember the passcode on her iPod touch.  I found an article with steps you can take if the passcode on an iPod touch is forgotten:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My ipod Touch is disabled and it says connect to itunes, but it says on itunes you have to enter the passcode but i forgot mine

    my ipod touch is disabled because i forgot my passcode i syncd it to itunes and now it says to enter a passcode but i dont have one.

    You should be able to reset it and then put everything back from a backup in iTunes (one you hopefully got).
    If you can't, I guess you could put it in DFU mode and try again...
    Good luck!

  • My ipod touch is disabled and will not go into disk mode so i can restore i

    my ipod touch is disabled and it will not go into disk mode so i can restore it help please and thanks

    - Try using this program to place the iPod in recovery mode:
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Try DFU mode instead.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT1449 i have bought a new iPod touch and when i went to sync my iTunes library most of the songs didn't come across they get a explanation mark at the side they are whole cds of music. but i didn't have this problem on my old ipod touch when i was using

    I have bought a new ipod touch and when i went to sync my music library on to it only a few songs went over, the ones that didnt had a ! next to them. I had no problem when using my last ipod touch but i was using a pc at the time not a mac though.

    Hi there,
    This usually meas that iTunes can't find the original files. I would recommend taking a look at the article below for some tips on locating that lost media.
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    -Griff W.

  • TS2446 my ipod touch is disabled tells me to connect to itunes but itunes doesn't recognize because my computer crashed and had to have fixed so doent recognize my ipod touch what do i do

    My ipod touch was lost and now I got it back but someone locked it up and says my ipod touch is disabled tells me to connect to my itunes.  I connected to my itunes on my computer but will not recognize this ipod touch because since it was lost my computer crashed and nothing could be saved on it so I had to reload itunes and start from the beginning so how do I get my ipod touch out of "disabled" mode?

    Try authorizing the computer because that may be the problem. And you need the latest version of itunes. Itunes 11.
    To authorize the computer go to itunes then press store then authorize.

  • My daughter's ipod touch is disabled and says to connect to itunes becasue she forgot her password. she hasnt synced in  a long time so I cant even go onto itunes (it does not recognize the device) how do I reset her password?

    we have had to reset our computer so any info on there is also erased. my daughter is in tears and I am frustrated. I have tried the basic technical support of resetting (holding the power button and the home key for 10 seconds, etc) nothing is working and we can not connect to itunes.

    Here are Apple's instructions for placing the iPod in recovery mode:
    iPhone and iPod touch: Unable to update or restore
    You will have to restore to factory defaults/new iPod since yu do not have a backup. Yu can redownload some iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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