IPod Touch is frozen after firmware upgrade

Hi, I have a 2nd gen iPod Touch, running firmware 2.2 with Windows XP.
Yesterday I upgraded the firmware to 3.1 from the iTunes store. After downloading the installing the firmware, I got the itunes error 1601 and now, the iPod is perpetually frozen with this screen:
http://km.support.apple.com/library/APPLE/APPLECAREALLGEOS/HT1808/HT180803.png
The iPod device is not detected in iTunes anymore. Also, the 'Found New Hardware Wizard keeps popping up and then it tries to search for the driver but cannot locate it, whenever it tries to search it comes back saying "The hardware was not installed because the wizard cannot locate the necessary software". I checked the Device Manager and it is not listed under one of the "Universal Serial Bus controllers" either.
I have tried the restarting Windows and using a different USB port, but to no avail. Attempts to restore the iPod also leads to iTunes error 1604.
Would appreciate any help! Thank you!

Welcome to the discussions,
make sure your security software is not blocking the USB connection to your ipod, see this article for more info: http://support.apple.com/kb/TS3125
Here's more info about reinstalling the USB drivers: http://support.apple.com/kb/TS1538

Similar Messages

  • Ipod touch still frozen after restore

    ipod touch still frozen after restore

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod touch now frozen after trying to upgrade from 1st gen to 3.1.1

    I've got a 1st gen ipod touch and bought the upgrade software from i-tunes to upgrade it to 3.1.1 so I can add apps to my ipod touch. It started off well but then just froze!! My ipod touch has the apple logo and a progress bar which is partly completed. I left it for ages and nothing progress and when I checked Itunes it said it was no longer responding. I shut itunes down and tried to restart it but it just keeps saying its not responding. Any idea on what I can do to get my Ipod touch back to 1st gen or to complete the upgrade to 3.1.1?

    - Try resetting the iPod;
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next connect to computer and try to restore via iTunes- Next see if placing the iPod in recovery mode will allow a restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - If you can't turn the iPod off (e.g., logo, spinning wheel) always shows, let the battery fully drain.  After charging for an hour try the above again.

  • IPod Touch stopped working after i upgraded it from iOS4.3.3 to iOS6. Now even if i restart my iPod it shows a iTunes symbol followed by a upward arrow mark and a USB symbol. I cannot find any solution for this particular problem in Help section.

    I tried to upgrade my iPod from iOS 4.3.3 to iOS 6 through iTunes. As soon as it completed the download of the 840 MB file, it said that my iPod is being restored. But after a considerable amount of time it said my iPod could not be restored and stopped. Now my iPod screen is just displaying a iTunes symbol followed by an upward arrow mark and then a USB symbol.
    iTunes has stopped to detect my iPod anymore. I tried to update iTunes 10.7 as requested in the website support page. But if I check for updates in iTunes it is detecting the available updates but not updating it when i click on the update button.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Windows 7 doesn't recognize my iPod Touch 4th generation after I upgraded the device to iOS 5.

    Has anyone had any success with syncing a 4th generation iPod Touch in Windows 7 64-bit after upgrading the iPod Touch to iOS 5? Up until I upgraded the device's OS I couldn't for the life of me stop iTunes from popping up and trying to sync anytime I simply wanted to charge the iPod, but now after the upgrade I keep getting a system message that the device isn't recognized. Any ideas...?

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • My ipod touch is frozen on the connect to itune screen after an update

    My ipod touch is frozen on the connect to itune screen after an update.  What do I do to solve the problem.  The power on-off button does not permit me to reboot the system.

    The BOLD may be necessary
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My Ipod touch is frozen.  Shows USB cable with arrow pointing to Itunes.  What is the problem?  This is the second one I have had that has done this!

    My Ipod touch is frozen.  The screen shows only USB cable with arrow point to the word Itunes.  What is the problem?  This is the second touch I have had that has this same problem.  HELP!

    This time try restoring the iPod to factory defaults/new iPod instead of from backup.  You may have some corruption that is causing the problem and it may now be in the backup.  If the problem persists after restoring to factory defaults/new iPod. then you likely have a hardware problem and ana ppointment at the Genius Bar of an Apple store is in order.

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • My 3rd gen Ipod touch is frozen, my computer sees it as a digital camera. How do I retstore it?

    My 3rd gen Ipod touch is frozen, my computer sees it as a digital camera. How do I retstore it?

    - Have you tried a reset to see if that will make iTunesee the iPod?
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next try recovery mode. For that see:
    iPhone and iPod touch: Unable to update or restore
    - Then DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If somethng always shows on the screen, let the battery fully drain. After charging for an hour try the above again.

  • How to reset ipod touch when frozen on apple logo

    hello
    i was upgrading to ios 6.1 on my ipod touch 4 g when it frozen
    but my my power button and home not working.
    is there anyway using me computer i can fix this
    how to reset ipod touch when frozen on apple logo
    with the problem i have
    thank you for your help.

    Hello,
    I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.
    Plug into your computer
    Go to ITunes
    Click on your Device
    Click on Summary tab
    Click on Restore
    Hope that helps!
    If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
    Cheers!
    Pizza98704

  • HT1414 ipod touch has frozen and wont turn off

    my ipod touch has frozen and wont turn off, ive left it so it locks but it wont go that far...what should i do? thanks

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1296 My ipod touch has frozen

    My old ipod touch has frozen. The touch screen won't respondand itunes is not recognising or syncing it. The sleep button doesn't work so I can't hold it down with the home button. Is ther any other way I can get it working again?

    Try as best you can with the bad button.:
    - iOS: Not responding or does not turn on
    - When it says place the iPod in recovery mode use this program:
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPod touch is frozen and it will not turn off or anything. What do I do?

    My iPod touch is frozen and it will not turn off or anything. What do I do?
    I DON'T KNOW WHAT TO DO, PLEASE HELLP ME!!!!!
    I need help!!!

    If not successful, try the remainder of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1430 My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • 8GB ipod touch is frozen or lock.

    8GB ipod touch is frozen or lock my daughter got it in sept there is not water damage or anythin i went to charge ,the screen went blue it won't charge.Please i need help fixing it.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

Maybe you are looking for

  • WIN 7 Ult 64 + XFI + Battlefield 2 = BSOD

    )WIN 7 Ult 64 + XFI + Battlefield 2 = BSOD? I used to be able to play Battlefield 2 .5 or the mod Project Reality (www.realitymod.com) just fine in XP and in Vista. However, ever since I upgraded to Win 7, this is the only game I get BSODs while play

  • "Share" to YouTube problem

    Hello, My problem is that my video looks really nice on my computer yet when I upload it, or "Share" it to YouTube it looks awful! Terrible! Choppy, blocky, pixelated... I can't make out the faces of the people in the videos. It's just horrible. I've

  • Creating rounded graphics for tables?

    How can I create a graphic that will be inserted into the four corners of an HTML table in DW to make the table appear to be rounded? The graphic needs to be rounded on one side and straight on the other. How can this be done in Fireworks? Thanks!

  • Hi doubt BAPI to JDBC scenario

    Hi experts,   Can you send step by step procedure for BAPI to JDBC sceanrio. thanks dhanush,

  • WRT150N and Mac Leopard compatibility? correction

    I apologize for getting my cats mixed up. I have Mac OS 10.5.1 leopard not panther. My new iMac has a DHCP address assigned and I cannot get connected to the set up web site. I just continually get timed out because it is not recognized. I have ether