IPod touch is frozen on apple symbol.  it won't turn off or on any further

My iPod touh is frozen between off and restarting fully.  it flashes a white screen, then black screen and then the Apple appears.  it goes no further in either direction. I have pluged the USB cable in over and over, restated my computer, rep;ugged in the cable......the iPod itself is the problem 

- Try here:
iOS: Not responding or does not turn on
- If not successful and you can't fully turn it off, let the battery fully drain. After charging for at least an hour try again.
- If not successful time for an appointment at the Genius Bar of an Apple store.

Similar Messages

  • My iPod Touch is frozen on a blue screen & won't turn off

    I was opening a game on my iPod and it froze...now the screen is blue and won't turn off no matter how long I hold the power or center button. It also doesn't do anything when I plug it into my Mac....any ideas??

    I am having the same problem, Mine screen is blue and wont do anything. How long did it take for your to go dead? Did you plug it in and charge it for it to start working again?

  • HT201406 My iPad 1 shows the apple icon but won't turn off or show any other screen. How can I fix this?

    My IPad 1 shows the Apple icon on the screen but it won't go to another screen or turn off. Has anyone else experienced this?

    Try to reboot your iPad:  Press and hold the power AND home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) your screen go blank momentarily - keep holding both buttons - until the Apple Logo appears, then let go of both buttons and your iPad should [hopefully] restart.

  • How to reset ipod touch when frozen on apple logo

    hello
    i was upgrading to ios 6.1 on my ipod touch 4 g when it frozen
    but my my power button and home not working.
    is there anyway using me computer i can fix this
    how to reset ipod touch when frozen on apple logo
    with the problem i have
    thank you for your help.

    Hello,
    I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.
    Plug into your computer
    Go to ITunes
    Click on your Device
    Click on Summary tab
    Click on Restore
    Hope that helps!
    If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
    Cheers!
    Pizza98704

  • My ipod only goes to the apple screen and freezes then turns off after about a minute. Is this fixable?

    My ipod only goes to the apple screen and freezes then turns off after about a minute. Is this fixable?

    Try a system reset.  It's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

  • My iPod Classic 160 is in disc mode and won't turn off, itunes doesn't recognize it - ¿how can I make it work again?

    My iPod Classic 160 is in disc mode.  I responds to nothing.  iTunes doesn't recognize it.  It doesn't sync.  I've tried to restore and got error 1429.  Now it just stays in disc mode and won't turn off.  I'm keeping it connected to the charger so it doesn't go dead.  Is there anything I can do to resurrect my pod?

    To get out of disk mode do a iPod Hard Reset.
    Toggle the Hold switch till you dont see the red mark.
    Press Menu and Center buttons simultaneously for about 10 secs till the Apple logo comes ON then release the buttons
    Select your preferred language.
    See this Apple support Article on the 5Rs.
    http://www.apple.com/support/ipod/five_rs/classic/
    If you try to restore and get a1429 error message, read this Apple Support Article
    http://support.apple.com/kb/TS1372
    Good Luck!

  • Ipod touch is frozen on apple logo & does not show up in itunes or computer

    My ipod touch 4G is frozen on th apple logo. I can't simply restore it because it doesn't show up in itunes (lastest) or in computer (I have vista). I tryd using the apple online troubleshooter but nothing works.
    Please help!

    Try here:
    iPhone and iPod touch: Frozen and unresponsive

  • IPod touch 4G frozen on Apple Logo?

    While running an app on my iPod touch 4th Generation 8GB, the screen froze and showed the apple logo with a small loading circle which is isint moving. The device is still frozen and has not made any progress. I have tried the recovery mode feature (plugging into computer, holding sleep/wake and the home button) But I would appreciate if you could explain how to properly enter the recovery mode! I am completly clueless, and I dont know what to do. Please help!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod touch 3G frozen on Apple logo and loading circle sign thing

    My ipod touch 3G randomly turned off this morning and when i turned it on, it got stuck on the Apple logo. i have tried resetting it, but it just comes up with the apple logo and the loading circle sign thing. i cannot restore my ipod, as my computer that i sync my ipod with is curently dead and the charger isn't working, so i am waiting for a new one. Therefore, i cannot restore my ipod onto our desktop computer. Itunes on the desktop computer still recognises the ipod and charges it as well, though it won't sync and i can't try restoring it and it just won't work properly. This is a major dilemma.

    Hey Fellow iPod user,
    Try holding doen home and sleep
    or you can try this
    1: PLUG YOUR IPOD INTO YOUR COMPUTER!!!
    2: HOLD THE "HOLD" AND THE "MENU" BUTTON UNTIL THE TOUCH'S SCREEN GOES BLACK AND SHOWS THE APPLE LOGO AGAIN THEN RELEASE THE BUTTONS!!!
    3: WAIT ABOUT 5-15 MINUTES!!!
    4: YOUR COMPUTER WILL MAKE A "CHIME" SOUND AND THEN THE IPOD WILL SHOW THE LOCKED SCREEN WITH THE BATTERY LOGO...
    Cheers.

  • My ipod touch 5 displays the apple icon, then it just turns black. Any ways to help me?

    My ipod touch 5 is a year old, and was working perfectly fine today, then I found that it was shut off and I did the usual (hold the button on top till the apple icon shows up) and it satyed there longer than usual and then just turned off. How can I fix this?? Thanks.

    Please tell me that it has NEVER been jailbroke.  If it has not been jailbroke, here are some standard repair procedures:
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

  • My iPod Touch 5th Generation loses charge when the device is turned OFF!!! Help!

    I bought my iPod Touch 5th Generation a couple months back and it has been working beautifully. I loved the new design, features, color choices, etc. However, just a couple days ago, my iPod has been acting up. I turned it off one night with a FULL battery (I usually turn it off when I'm not using it) and when I turned it back on in the morning, half the battery was gone. Originally, I assumed that maybe I just didn't swipe to turn it off right. WRONG. I charged it up, used it, and turned it off again for the night. When I turned it on the next day, the battery was practically gone. I tried not to panic, so I just restored the iPod to its original settings. I erased EVERYTHING. Then I charged it for a good six hours. The problem didn't go away.
    This isn't a cheap device. I'm sure you guys know that. The only reason why I think this could be happening could be because of the new iOS 6.1.2 update. I updated my iPod about a week or so ago. And now I'm having this serious problem? That is the ONLY possibility I could think of. And this thing is brand new. I treat it like it is made of glass. Literally. I'm so meticulous when it comes to my things.
    So can someone please help me try to fix this problem? I still have a warranty and the iPod is under a year old. To replace the battery now is ridiculous. It's brand new. I didn't pay hundreds of dollars for my iPod to croak on me after using it for a couple of months.
    Any help would be much appreciated. Thank you so much!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • My 4th generation iPod Touch has had a cracked screen and won't turn on anymore?

    I have an iPod touch 4th generation that has a cracked screen. The screen was cracked about 2 years ago, but everything remained functional until about a few months ago. The iPod died and no longer turns on. I forgot about it until a few days ago and tried it again, plugged it in and the red battery came up showing it was dead then shut off again. I've had it plugged in and tried multiple different solutions, and nothings happening again. Thoughts?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Apple will exchange your iPod for a refurbished one for $I99 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
      Apple - iPod Repair price

  • My ipod touch is showing a white screen and is not turning off how do i fix this?

    my ipod touch is showing a white screen and it is not turning off at all. can you help me please !

    First, try to Reset your device:
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

  • Why does my ipod touch 4th generation lose power even when it's turned off?

    When my ipod touch is turned off for a couple of days, it loses most of it's charge.  Is this normal? 

    Are you turning the iPod Off via depressing the Power button until the Slide to Power Off appear and sliding it? If not the iPod is sleeping and the iPod is still doing stuff when sleeping and it is normal for the battery to fully discharge is  a few days, especially if wifi is on.
    If you are really powering the iPod off that is not normal and indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My iPod is continually showing the apple logo and won't turn on?

    I've tried resetting but it has made no change and I tried connecting it to iTunes but the laptop couldn't detect it. Any help?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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