Ipod touch is "malfunctioning and not recognized" by my computer
When I plug in the touch (4th gen) to my pc I get the message that "a device connected to this computer has malfuctioned and is not recognized."
On top of that, the touch won't sync to my account wirelessly so new music I purchased will not download to it. I can't even access the itunes store from the touch. It keeps wanting my to reenter my password over and over when I try to view my account. I've tried to update the operating system, but there is no updates available tab in my settings-general. Any suggestions would be much appreciated.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Also
- Try another cable and USB port
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Try another computer
Similar Messages
-
My ipod touch is connected but not recognized by my computer or by itunes
my ipod touch is connected to my computer but is not recognized by either my computer or by itunes (but my old ipod is recognized by itunes) - why can i not get it to be read? (it charges, so i know the usb cable works)
Did you try placing it in recovery mode:
iPhone and iPod touch: Unable to update or restore
In DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Ipod touch 3rd gen. is not recognized
My ipod touch 3rd generation is not recognized on my computer or on the itunes website. I have tried everything listed on this websie and still nothing. The usb cable I am using I got from ebay because I bought the ipod at Unclaimed Baggage store and did not come with usb cable. Does anyone have any idea what to do, the only other thing that I can think to do is purchase new usb cable from apple.com because ipod is working great; just won't sync to computer.
FredI'm not sure what you meant by, "on the iTunes website".
Have you read this: http://www.apple.com/support/ipad/assistant/itunes/
Or this: http://support.apple.com/kb/TS1538 -
my ipod touch (generation 4) is not recognized by itunes. I've each time to reinstall itunes, it works few days and suddenly not without reason-only was is reinstallation-reset of ipod doesn't change something.does someone can help me please?
Wow the customer service is even worse. Does Apple want me to go around jailbreaking my iPod now so I can use something that actually recognizes my product?
-
My ipod touch 4th generation is not recognized by itune
My ipod touch 4th generation is not recognized by itunes or my computer.
It has a list of instructions as to how to fix it and I followed them until it said to load the driver for the device from a disk.
I have no such disk nor do I know of one.
My computer said the driver is present but there is a problem installing it.
Does anyone know of what disk they are talking about?iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
When i try to put apps on my ipod touch it says it not authorized for this computer and to go on the website and do it. but i dont know how?
Hello Bobbie,
Have you authorized your iTunes library yet to play and sync your iTunes purchases? To do this, head to the Store drop down menu and choose Authorize This Computer. Then enter in your iTunes store account credentials and then try resyncing your iPod.
B-rock -
TS1538 my ipod touch 4g isn't being recognized by the computer nor Itunes.
My ipod touch 4g isn't being recognized by the computer nor itunes. I didn't charge my ipod for about a week and then I bought a new usb cord and since then my ipod won't be recongnized. I've tried everything and nothing seems to work. My ipod still charges on the computer. Please help!!!!
Did you try everything here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Next try another computer. -
My iPod touch 5th gen is not recognized by iTunes
I am trying to put music on my friends iPod, however the iTunes is not recognizing the device black screen. When i first plugged the iPod into iTines it was there I restore it when that was done the iPod went blank. after about two hours of trying to figuire out what was wrong. I rebooted it came back on. The minute I plugged into iTunes the thing went black screen again. I tried to reboot to no avail...HELP.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
2 problems, iPod nano battery depleted and not recognized by Windows, help!
Earlier this morning. At first when I connected the usb to the computer I got the screen in the nano that said "apple.com/ipod/support" or something like that, with the folder/exclamation mark icon. It was charging but I disconnected it cause I had to go. I tried to do the same at night but this time is when it's totally dead, and not recognized at all. What can I do now?
I havent used the nano in a while and the battery is depleted, so I tried to charge it but neither windows or itunes or the updater/restore recognize it.
I'm on a laptop, I already tried most of the stuff in the faqs but it wont work.i kind of have the same porblem, my klaptop does regcognize the ipod on "my computer" but the iPod dosen't shows up in iTunes, and i have tried almost everything in the faq that show how to fix the problem, but it still dosen't work....
-
Why does my ipod touch turn off and not turn on for a while
every once in a while my ipod touch turns off and wont turn back on for a day or two. So why does it do this, it is from over use of the ipod?
Try the following fixes in order:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Restore the iPOd to factory defaults/new iPod
If yo still have the problem you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My iPod touch 4th gen isn't recognized by my computer?
When i go to restore my iPod touch it restarts and puts on again and it goes to the connect to itunes screen and when i try to restore it it restarts with a Black apple logo and white backround. My computer won't recognize my ipod touch it has the Code 43.
https://discussions.apple.com/message/24286070#24286070
http://www.ehow.com/info_12195078_iphone-error-43.html
https://answers.yahoo.com/question/index?qid=20130827164012AAFPHyx -
IPod touch 4th gen is not recognized and will not charge. Tried 3 cords. Help!
We have tried updating, restarting both the iPod and the Mac, 3 cords and 3 different connecting sights (computer, car, and treadmill). Not recognized and not charging.
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
A thin line appears above the logo then the loading sign pops up and then the whole thing freezes! I read somewhere to hold the home button and then plug in the usb will help it be recognized by Itunes or help to restore it! I tried that it didn't work.I tried uninstalling Itunes and then re-installing it. I have the newest version of Itunes and don't know what else is left to do? can someone please help?
Thank you for reading!Try placing the iPod in recovery mode (I think that is what you were try to do) and then try to restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
My ipod touch 5th generation went into recovery mode when I tried to update ios. When I try to recover it just keeps looping back to recovery mode. I tried to hold the power button for 3 secs. then simultaneously hold the home button for 10 secs. then hold only power button for 20 secs. I tried this several times to no avail. This is my daughter's ipod. I am computer illiterate and I'm not sure what else to try.
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ipod touch 16gb 2nd gen not recognized by my pc or itunes..
hello.
received my Ipod touch 16gb 2nd gen this morning from an ebay seller.
i have been trying to get it to work.
its screen is ALL BLACK , DOES NOT POWER ON, DOES NOT CONNECT TO MY PC.
I have installed latest itunes, my ipod isnt recognized, and it isnt even charging.
Ive tried my old ipod classic's cable, which works with my old ipod.
It doesnt work on touch either.
tried on a different pc, no use. re installed itunes, tried everything, its just black :s what the heck is this ?
I checked for serial number, it says on apple.com that it has warranty till Jan 2010
these are the ipod diagnostic result via itunes:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
INTEL DG31PR
iTunes 9.0.1.8
QuickTime 7.6.4
FairPlay 1.5.18
Apple Application Support 1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 224064FDE8EF010E
Current user is an administrator.
The current local date and time is 2009-10-26 11:13:22.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 9600 GT
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.1.8 is currently running.
iTunesHelper 9.0.1.8 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.it does have warranty
So take it to an Apple store or go here -> https://selfsolve.apple.com/GetWarranty.do to send it in to Apple for repair.
Maybe you are looking for
-
I can't authorize some music from my Ipod nano...it was purchased using an old email that I no longer have access to. When I type in my information to recover my password, it says my information is incorrect. Can I do something to move the music from
-
IPhone 5 randomly shutting off and gets really really hot when it's charging
I have had my iPhone 5 for a month now and it started randomly shutting off and it would turn on by itself hours later. When I charge it, it gets incredibly hot... it's not normal should I go to the apple store about this issue? I am starting to get
-
I just got my new eMac ComboDrive. I was hoping to do screencaps off some of my dvd movies because I like to play with Photoshop, but I don't seem to be able to do screencaps with the eMac's dvd player (iDVD?) nor can I use the snapshot operation jus
-
Anyone got a refund from the lines issue?
I'm going to send mine back, but I don't feel like arguing too much with whoever on the line, so hopefully there has been a precedent to which I can point to
-
After Execute Query I cannot modify fields values.
I enter in "enter-query", put some values and I enter in "execute-query", my forms return filled with database values, but I cannot modify the fields and update records, when I try to modify, exception raises: FRM-40200. What Can I do to solve this?