Ipod touch is not recognized by my computer

My ipod had a black sceen with the apple logo only. I followed directions and connected to computer. New update was done then i received an error that the ipod was not recognized.

Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
What was the exact wording of the error message?

Similar Messages

  • My ipod touch is not recognized by my computer anymore

    I don't know what to do. It started happening after I updated Itunes a couple of days ago.

    Have you looked at this article:
    http://support.apple.com/kb/TS1495
    (iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows)
    and/or
    http://support.apple.com/kb/TS1538
    (iPhone, iPad, or iPod is not recognized by Windows due to driver installation issues)
    The later would apply if An exclamation point appears next to the device's entry in Device Manager

  • My ipod touch is not recognized on my computer?

    my ipod touch(3rd generation) is fully charged, but the screen says connect to itunes, when i go to connect, it is not recognized on my computer?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Then as necessary
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • TS1538 My ipod touch still not recognized by my computer or itunes

    I just bought a brand new Ipod Touch. I plugged it in to my computer and my computer will not recognize it but other things are recognized by the device manager. I installed and reinstalled the newest version of Itunes and it isn't recognized by my computer or Itunes. I checked the USB cables, restarted the computer, restarted the Ipod and did everything in the article iOS: Device not recognized in iTunes for Windows and it still can't be recognized!! What should I do now?!

    Did you also check your security software settings?
    iTunes for Windows: Troubleshooting security software issues
    Did you try to connect in recovery mode?
    iOS: Recovery mode

  • My iPod touch is not recognized on my computer and is only showing the connect to itunes screen.

    I don't know what to do. It was working fine yesterday but now it won't recognize it anywhere and only shows the screen "connect to itunes" which it won't let me do.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Then as necessary
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • IPod Touch is not recognized by Windows Computer or iTunes

    All the USB ports are fine and the cable work perfectly. When I plug in my Ipod it shows that its charging but the computers dont do anything.
    I checked devices and even fiddled with some third party softwares that might be blocking it but nothing is working.
    my Ipod, Itunes, computer, and antivirus software is all up to date. I tried reseting my Ipod and computer and reinstalling Itunes.
    I also uninstalled itunes removed all components and reinstalled still not recognized.
    I tried a second computer and have the same issue.
    Any Suggestions what to try next?

    Try a different charging/docking cable.  If that does not work then you may have a problem with the docking connector in the iPod itself...

  • My ipod touch is not recognized by my computer when I connect

    i connect my ipod, but nothing happens, my computer doesnt detect anything that is connect, and my itunes too
    What can I do to fix it?'

    Did you check if Apple Mobile Device Service is still active on your computer? http://support.apple.com/kb/TS1567
    Troubleshooting "Not recognized in Windows": http://support.apple.com/kb/TS1495
    On a Mac: http://support.apple.com/kb/TS1591

  • TS1369 iPod Touch is not recognized in 'My Computer' but works fine in iTunes for Windows

    Just upgraded to iso 6, I can connect to itunes fine, but  my ipod never comes up in My Computer.
    I have the latest verson of itunes.
    Thanks!

    Try:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • My iPod touch is not recognized by my computer or by iTunes. It will not charge or sync via USB cord. I'm not sure what generation it is, I've had it about 2 years. HELP!

    I can't do anything between the computer and the iPod... cannot sync purchases, music, anything... I tried resetting my iPod, which was a HUGE mistake because now, none of my music is on it and I can't sync the thousands of songs I've purchased to it... all I am able to use it for is to download directly to the iPod via WiFi. (Which I do, but mostly for apps... I don't want to waste money duplicating music purchases.) I've tried the troubleshooting thru iTunes and nothing has helped. Please help!

    Also go to this link http://www.apple.com/support/ipodtouch/assistant/ipodtouch/ and this one http://www.apple.com/support/ipodtouch/

  • My ipod touch is not recognized by itunes or as a device on my computer even though it is connected

    ipod touch is not recognized in itunes or as a device on my computer, it worked a few days ago

    Do you have another USB cord you could try?

  • IPod touch is not recognized by Windows (with a connect to iTune screen) after OS 5.1.1 upgrade and received an 1602 error

    My iPod touch is not recognized by Windows 7 and will not appear on My Computer as a storage device after OS 5.1.1 upgrade and received an 1602 error.  My iPod is now having a connect to iTune screen.

    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    http://support.apple.com/kb/TS3694#error1602

  • My iPod touch is not recognised by the computer or iTunes

    I have recently whiped my laptop and did a clean install of Windows 7. Now the iPod and the computer both beep when I connectn it to the computer BUT it does not appear as a drive i  the computer, it is not recognised in iTunes and it does not show to be that it is charging.
    I have uninstalled iTunes and all the associsted softwar (in the order designated) and reinstalled iTunes, powered down and restarted both deviceses, and stopped and restarted the Apple Mibile Device software. I even tried to "restore" the iPod and did the whipe on it (bad choise) now it displays the cord and plug and is asking to be connected to iTunes. but the laptop and iPod are not talking past the initial beeps.
    Not sure where to go from here.

    Did you try everything here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • TS1363 My sons iPod touch is not recognized by iTunes, or windows.  Is this repairable?

    My sons iPod touch is not recognized by iTunes, or windows.  I have tried a variety of options, even resetting, but still no luck.

    What does the iPod's screen say or do, when you connect it to USB port on the computer?
    The article referenced is for "regular" iPods.  An iPod touch is an iOS computer, so this article would be more appropriate for troubleshooting.
    http://support.apple.com/kb/TS1538
    Be sure to rule out a faulty USB cable as the cause.  Try another cable, or try the cable you have with another device that has a dock connector.
    Also, you should do this test to rule out a problem with the USB port (such as lack of power or USB device conflict).  Shut down (power off) the computer and disconnect all USB devices, including any hub, except for standard keyboard and mouse (if normally used).  If the computer is a laptop, connect its power adapter (so that it's not running on battery power). 
    Then, start up the computer, run iTunes, and connect iPod to a direct USB port on the computer.  If it still does not connect, connect something else to the same USB port to confirm it is working.  Preferably, use something similar, such as a USB flash drive or external drive.

  • Ipod touch is not recognized by itunes

    Why is my ipod touch is not recognized by itunes? I have tried everything that the troubleshooting guide says and nothing works.  Anyone have any other suggestions?

    Just what have you tried.  There are many Apple articles on the subject and it easy to miss one or more. Did it work before?  Did you do anything to the computer since it last worked?  oDoes the iPod work OK?  Have you tried:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iPod: Does not appear in Windows or iTunes and Device Manager is empty

  • IPod touch 2g not recognized by iTunes

    I already tried the trouble shooting assistant. im not sure why it wont connect to my computer...

    If you tried everything here, I would try another computer to help deterimine if it is a computer or iPod problem.  You have tried another cabe?
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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