IPod touch is not recognized by Windows (with a connect to iTune screen) after OS 5.1.1 upgrade and received an 1602 error

My iPod touch is not recognized by Windows 7 and will not appear on My Computer as a storage device after OS 5.1.1 upgrade and received an 1602 error.  My iPod is now having a connect to iTune screen.

Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
http://support.apple.com/kb/TS3694#error1602

Similar Messages

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    Message was edited by: B0Om

    B0Om wrote:
    ok but i still dont understed, only my itnes recongnize my ipod, when i go to " my cumputer, it dosent show up there, not even as a digital camra
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  • Ipod Touch 4G not recognized on Windows

    Hello to everyone!
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    Regards,
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    Hi, thank you for the reply. I tried this solutuion but still didn't fix the problem. I tried installing a new itunes on other laptop but didn't work. When i tried to connect on recorvery mode, the ipod screen show only the cable with arrow to the itunes and stock from there, and on the computer its pop up the message that it didnt reconized my usb device.
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    Is there any way i can restore my ipod on the factory default without connecting to the itunes?
    Thanks and regards
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  • My iPOD touch is not recognized by Windows Vista

    My iPOD touch shows a USB cable pointing to the iTunes logo.  In addition, my computer doesn't recognize my iPOD.

    iOS: Device not recognized in iTunes for Windows
    Then restore via iTunes.
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

  • Using my USB, my ipod touch is not recognized in windows vista or i tunes. It wont even charge. If I connect it to windows xp, it immediately charges up and it recognized. Any help would be appreciated.

    Using my USB, my ipod touch 2  is not recognized in Windows Vista or i tunes. If I connect it to my wifes Xp, ( where it was before) , it still charges up ( i tunes has been uninstalled. Any help would be appreciated. I have reinstalled itunes.

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • After restoring my ipod touch multiple times it still goes to the connect to itunes screen, freezes then goes to a white screen

    Ok so i have restored my iPod touch multiple times the restore is "successful" my iPod touch 2g goes to the connect to iTunes screen then it just freezes. After about one minute it goes to a white screen until it dies. Any ideas?

    If it does it after restoring to factory defaults/new iPod then yo have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I am not able to move out of connect to itunes screen after pressing software updATE IN ipad 3 please help

    please help me how to get out of the connect to i tunes screen which came after trying to update software of ipad 3 through software update in the ipad i t is not coming out of the connect to itunes scree neither being able to switch it off

    Try and force your iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • IPod Touch 3G not recognized by Windows 7 (64 bit)

    Like others in this forum, I can't get iTunes 9 to recognize my iTouch (3G). I am using Windows 7 (64 bit) on a brand new Dell computer. I'm not getting any error messages and my computer itself recognizes the iTouch just fine - as a CAMERA! Aside from rebooting both my machine and iTouch several times, I have also tried the suggestions included in other posts, including (1) restarting the Apple Mobile Device service, (2) a clean install of iTunes, (3) disabling all startup programs to identify any incompatibilities (there weren't any), and (4) verifying that I had the correct iPod drivers installed (I did). None of these things worked; however, I will add that I was not able to completely get rid of the AMD when I did the clean install. I un-installed everything in the order prescribed by Apple through the Control Panel, but that pesky AMD wouldn't go away. I tried rebooting and it still wouldn't go away. I don't know if getting rid of AMD would solve the underlying problem (i.e., that I can't get iTunes to recognize my iTouch), so I don't want to get too distracted by that. However, I'm getting desperate after spending HOURS on this and would grealy appreciate help. Note also that my iPod nano works just fine and is recognized by iTunes without a problem.

    I'm having the same kind of problem and haved tried pretty much everything my self. We have two computers. One with Vista and the other with XP pro. We have three iPods.
    80g video, Touch first generation and touch second generation. Everything works fine with the first two, but windows cannot find the driver for the 2nd generation touch. Altough all drivers seem to be installed. The problem started with the Vista computer. I've uninstalled and re-installed everything and nothing works. Took everything on the XP computer, and the 2nd generation touch is still not recognized.
    Of course I-tunes is up to date and all drivers as well.

  • IPod Touch is not recognized by Windows Computer or iTunes

    All the USB ports are fine and the cable work perfectly. When I plug in my Ipod it shows that its charging but the computers dont do anything.
    I checked devices and even fiddled with some third party softwares that might be blocking it but nothing is working.
    my Ipod, Itunes, computer, and antivirus software is all up to date. I tried reseting my Ipod and computer and reinstalling Itunes.
    I also uninstalled itunes removed all components and reinstalled still not recognized.
    I tried a second computer and have the same issue.
    Any Suggestions what to try next?

    Try a different charging/docking cable.  If that does not work then you may have a problem with the docking connector in the iPod itself...

  • My 4th gen ipod touch and my 6th gen ipod touch is not recognized by windows 8 or itunes

    Help! Both of my ipods are refusing to be recognized by both windows 8 and itunes. I've tried many different things from redownloading itunes, plugging the cables into different usb ports, using different cables, etc. I'm upset because I have no other ipods availabe and I really cannot afford to buy another one.

    Hello Caitlin,
    I'd suggest taking a look through the following article for a whole host of useful troubleshooting steps that can help get your iPods to reappear in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
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  • IPod Touch is not recognized by Windows 8 and iTunes

    Hi guys!
    I have an iPod Touch 3GS. Since yesterday I can't sync my iPod anymore. Nor Windows 8 or iTunes recognize my device.
    It works in another computer, so is not my iPod.
    I tried plugging it to other usb ports. Nothing.
    I tried restarting the compueter. Nothing.
    I tried updating iTunes. Nothing.
    I tried reinstlling Windows. Nothing.
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    I don't know what I did, but now it works!!! :O

  • IPod Touch 1g not recognized in Windows and iTunes

    Hi all
    i have a old iPod Touch 1g at home. the problem is that the device is death. I can hold Home and Pwr button for a long time but nothing happens.
    Even when i connect it to a Pc running XP, Windows 7 or a Mac the screen stays black and no error from windows that drivers are being installed or the "USB-sound".
    I looked already in the FAQ and on Google but all the solutions don't work for me.
    In short words, i have a death iPod and i have no clue how to fix that or even if its possible to fix it.
    Can someone give se some alternative solutions?
    Regards
    Max

    maxiklotz wrote:
    would there be the possibility to send the ipod to apple that they can reinstall the software?
    i would take it to the nearest Apple store, especially if it would still be under warranty.
    how much would that cost?
    if it were still under warranty, they might replace it on the spot at the Apple store.
    if you connect your "new" iPod to iTunes, you will be given the option to "restore" your latest backup from the old to the new device.

  • TS1363 My iPod Touch is not recognized in windows or iTunes, how do I fix this problem?

    I have updated my iTunes and checked my security settings, what can I do to make my iPod recognized by both my computer and iTunes?

    Hello BLTNO,
    Start with this Apple support document related to your issue.  Make sure to work through each and every single troubleshooting step as necessary.
    http://support.apple.com/kb/TS1369
    B-rock

  • HT201263 After new download my ipad 2 is stuck with the connect to itunes screen. I've tried to restore and it never works & gives me an error code. Nothing works

    I installed ios 7 to my ipad 2 and it remains in the connect to itunes screen. I have connected to itunes to restore over and over again and keep getting error code. No home screen since update.

    You are in Recovery Mode. Follow the instructions below to recover your iPad.
    http://support.apple.com/kb/ht4097

  • TS1363 My sons iPod touch is not recognized by iTunes, or windows.  Is this repairable?

    My sons iPod touch is not recognized by iTunes, or windows.  I have tried a variety of options, even resetting, but still no luck.

    What does the iPod's screen say or do, when you connect it to USB port on the computer?
    The article referenced is for "regular" iPods.  An iPod touch is an iOS computer, so this article would be more appropriate for troubleshooting.
    http://support.apple.com/kb/TS1538
    Be sure to rule out a faulty USB cable as the cause.  Try another cable, or try the cable you have with another device that has a dock connector.
    Also, you should do this test to rule out a problem with the USB port (such as lack of power or USB device conflict).  Shut down (power off) the computer and disconnect all USB devices, including any hub, except for standard keyboard and mouse (if normally used).  If the computer is a laptop, connect its power adapter (so that it's not running on battery power). 
    Then, start up the computer, run iTunes, and connect iPod to a direct USB port on the computer.  If it still does not connect, connect something else to the same USB port to confirm it is working.  Preferably, use something similar, such as a USB flash drive or external drive.

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