Ipod touch is under warranty and I have a cracked screen.  What now?

ipod touch is under warranty and I have a cracked screen.  What now?

A broken screen is not covered by waranty.  However, sometimes if you make anappointment at the Genius Bar of an Apple store they will exchange it for no cost.  Otherwise you will have to pay $99, $149 or $199 depending upon the capacity.

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    My iphone 5 power button doesn't always work.  I have heard this is an issue and Apple will replace it if under warranty, but I have a broken screen.  Will they still replace it?

    It is unlikely but you can atleast try they might set it up for free but expect an email about paying 269 for physical damage

  • My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?

    My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                         
    Reporting a lost or stolen Apple product                                        
      - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Ok, so I want to buy the new iPod touch 5g this week and I have an iPhone 4. I want to transfer all the data from the phone to the iPod and have the files the exact same. I don't want to redo data, say erase game data (campaigns, achievements)...

    Ok, so I want to buy the new iPod touch 5g this week and I have an iPhone 4. I want to transfer all the data from the iPhone to the iPod and have the files the exact same. I don't want to redo data, say erase game data (campaigns, achievements)... I have apps that have very important data on them and if I sync it to iTunes and then transfer all that data to the iPod Touch 5g, will that erase app data?

    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

  • My ipod touch 4g keeps flashing the apple sign on the screen what should i do and its warranty is over to

    My ipod touch 4g keeps flashing the apple sign on the screen what should i do and its warranty is over to

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
    Apple Retail Store - Genius Bar       

  • HT1694 I did that, still can't send email, Ipod touch STILL says account information is incorrect (it's not) what now then???

    I followed the steps detailed on the help page for resolving email issues with Hotmail (Live.com) did everything listed, followed all the steps, still can't send email, Ipod touch STILL says account information is incorrect (it's not) what now then???

    Can you access the account on another device?
    Have you tried when connected to another network?
    Have you tried deleting the account from the iPod and reentering the settings since it is easy to make an error.

  • My ipod touch 4 has frozen with multicoloured lines on the screen, what does that mean?

    my ipod touch has frozen with multicoloured horizontal lines on the screen, what does this mean??

    - Try here:
    iOS: Not responding or does not turn on
    - If not successful and yu can't furrly turn the iPod off, let the battery fuly drain. After charging for at least an hour try again
    - If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I have an iPod touch 5 16 gb and I have heard that it has airplay but it not showing up what do I do?

    Hi guys so I have an iPod touch 5 16 gb and I'm very confused? I have heard ipod 5 has airplay but on my iPod touch i don't see like an airplay icon! Please help me because I'm very confused! I know my name is IPOD_GENIUS but I'm not a genius on this though! Lol thanks for the help maybe this can help someone else too!

    If you have both a device that supports AirPlay, and the iPod has Bluetooth turned on, then it should appear in Control Center (swipe up from bottom).
    If you are talking about AirDROP, then in Control Center, the AirDrop button is right below the volume controls. (This AirDrop only works with other iOS 7 devices with AirDrop enabled, not Macs). I have tested this feature, and it works fine.

  • When i play a game on my ipod touch it shut down and goes to the home screen

    when i play a game on my ipod touch it shuts down and goes to the home screen

    This means your iPod touch app just crashed

  • TS4440 Need password to restart my iMac and I have forgotten it. What now?

    Need password to restart iMac and have forgotten it. What now?

    Ok, since yours had to have come with an OS newer than Snow leopard (and without disks), here are the instructions on how to reset it:
    https://discussions.apple.com/docs/DOC-4101
    If that is not what you are looking for, let us know.

  • PLEASE HELP - IPOD touch isn't recognised and I have tried everything!

    Up until I updated itunes to 7.6 my Ipod Touch was fine. Since then it is not recognised and I have tried everything - uninstalling/reinstalling itunes; resetting my Ipod, using another USB port. I have even tried to restore to the earlier version of itunes and my computer won't restore! I really need to update my music especially since I have gone and bought 3 albums from istore today! Is there anyone that understands this??

    hi were you able to make yr itouch work???? i really need help with this. i install itunes... connected the usb.. my computer didnt recognize my itouch... ipod not charging, cnt turn it on.... tried to locate the drive in the device management. nothing... dnt know what else to do???... i hope you can help.. thnks

  • Hi there!  We just got an ipod touch 8G.  We have wireless internet, but can't join the network with the ipod touch!  Very frustrating and we have tried all of the troubleshooting suggestions on the support site.  Help!  The router is a linksys WRT120N.

    Hi everyone!  WE just got an ipod touch 8G.  We do have wireless internet, but can't join the network with the ipod touch.  Message comes up.."unable to join the network".....very frustrating!  We have tried all trouble-shooting suggestions on the site, but nothing is working.  Anyone out there got any ideas for us??  The router is a Linksys WRT120N.
    Thanks for any help any one can give!!!

    Does the iPod connect to other neworks?
    Do other devices connect to the network?
    What encryption are you using?
    How you tried changing the type of encruption? Changing to no encryption?

  • Sending in iPod Touch 4G Under Warranty

    I'm sending it in to Apple, and it is covered under warranty. Will I get a new one or refurbished one?

    More than likely a refurbished one. Trust me, though, I've owned many refurbished Apple products, you'll never know the difference.

  • Ipod Touch shows two dates and times on the sleep screen/locked screen

    First off i have the new ipod touch and i got it this christmas.since a couple weeks ago on the sleep screen/locked screen(the screen that appears when you hit the button on top of ipod) it shows the current date and time but in the background of that time it also sais 7:12 January 6 2010. It has said that for about two weeks. Also i noticed that when you slide the unlock bar over you can still see the slider in the background at the original position. One last thing has been happening with the volume when listening to music. When i try to turn it up i slide the volume button to the right to make it louder and when i let got it just slides back and does not get louder. What is going on.

    I had the same problem with double image of date and time and also the unlock arrow. I found out that the problem was that I had, without knowing it, taken a snapshot of my wallpaper screen and saved it back to my saved photos. When I used that wallpaper image again, there was the dual image of time and date. All I had to do was change wallpaper! Good luck!

  • IPod Touch shows itunes logo and USB connector on the screen??

    Hi,
    I was trying to update the version of the software on my iPod Touch to V3. But it threw an error and after that it is not getting recognized by itunes. It only shows itunes logo and USB connector image on the ipod screen. How do i get the ipod workng again? plz help.

    try the suggestions in this KB.
    JGG

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