IPod Touch Keeps Disabling
Hi all,
Ironically, this isn't about my iPod touch (I'm still rockin' a 5th Gen iPod Video) but at where I work, we have an iPod Touch model (3rd gen) demoed. However, it constantly keeps disabling after maybe a day or two. I set it up, and a few days later when I go back, it disables, requiring a connection to iTunes. (It has ben synced up with iTunes once before, so content is on it and it is assigned a Mac)
Now, this hasn't been a problem just now, for several years whenever we've tried to put an iPod Touch model out, the same thing happens after a little bit of time.
My question to you all is, what is causing the iPod to disable in the first place? I didn't put a passcode on it, and I heard it may be from too many improper logins. If this is the case, maybe someone else gave it a passcode. Is there some way I can password protect changing the password, but allow a no-passcode login?
Or again, am I way off and is something else disabling the iPod touch? Thanks!
Every few days?? Sounds like it simply needs to be recharged. Check the little battery symbol at the top right of the screen.
You can either plug it into the computer to recharge or get a wall charger.
Similar Messages
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My iPod Touch keeps disabling my passcode. I have typed the correct passcode but it won't accept it.
My iPOD touch keeps disabling my passcode. I have typed the correct passcode but it won't take. It took it numerous times earlier in the day.
Maybe at one point, you may have miss typed the code when setting up the code. You'll have to factory reset your iTouch.
Try restoring in Recovery Mode:
iClarified - iPhone - How to Put an iPhone Into Recovery Mode
If unsuccessful, try DFU mode:
iClarified - iPhone - How to Put an iPhone Into DFU Mode
After fully restored, set up with one of your back ups:
iOS: How to back up
Or set as new iPod:
iOS: How to back up your data and set up as a new device
Hope this helps. -
My ipod touch is disabled and it says to connect to itunes but itunes says it can't sync because it is locked. Any way to unlock and keep data? (apps, gaming levels, music).
Hi,
Take it to you nearest Apple Store and see what they have to say. You should back up you data before you go in but in your case you can not.
xxmitchxx90 -
My ipod touch is disabled. Please help me with my questions. It is my first apple device.
My ipod is disabled. When i turn it on it says to connect to itunes. I can get to where the screen displays a cord and an itunes logo, but itunes does not pop up, nor display my devices. This is probably because I have not synced my ipod with this computer, nor with any computer. How do I sync my ipod with itunes when it is disabled? How do I get itunes to pop up when my ipod is connected to the computer? Please dont give me a link, i really would like a step by step guide. I have itunes downloaded on this computer, but it does not pop up or display my devices. Do I need to create an itunes account? I have so many questions because this is my first apple device. If you were wondering, my ipod touch is disabled because I forgot my passcode. PLEASE help, I dont care if I have to reset my ipod, I just want to be able to use it!
Use Device Firmware Mode...
1. Turn off your ipod To do this, hold the home and sleep buttons for 10 seconds, ignore slide to power off message.
2. Release the power button when you see the apple logo (keep holding the home button)
3. Keep holding until you see a message.
Now restore from a backup!
Alternatively you can wait! -
hi, my daughter hers ipod touch is disabled connect to itunes after say its itunes couldnot connect to the "ipod touch" because its is locked with a passcode please help how to fix connect...i did turn off her ipod touch put usb back on there same in doenot say still ipod is disabled i dont understand please help how???
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
My iPod touch is disabled due to too many password attempts, I don't have iTunes on my computer what shall I do to get my iPod to work?
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
My iPod touch is disabled after too many attempts and I want to enable it without getting it clear so can you please help me out in this....
A data recovery company MAY be able to do it for a price. The Disabled is a very good security feature.
JWhy not just restore from the last backup you have?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
my ipod touch is disabled because i forgot my passcode i syncd it to itunes and now it says to enter a passcode but i dont have one.
You should be able to reset it and then put everything back from a backup in iTunes (one you hopefully got).
If you can't, I guess you could put it in DFU mode and try again...
Good luck! -
My daughter forget her password and now her ipod touch is disabled. Red message says to connect to itunes. When I do connect to itunes, the device is not recognized and then a message comes on the screen that says it is locked and to enter the password to access it. I cannot access the password and since itunes does not recognize the device, it does not come up on the list on the left, i cannot reset it. What do I need to do so she can use her ipod touch again? Thanks
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My ipod touch is disabled it says connect to itunes (because I got my password wrong loads of time) but when I go on itunes I don't know what to do!! Help please!!!
This should help: http://support.apple.com/kb/HT1212
-
my ipod touch is disabled for 22 million minutes and I want to fix it but I dont want to lose my pictures and everything else. Help please I dont remember the last time I updated it. Idk I think its been a year in an half since I known about it being disabled. What do I do? Im scared to restore it because I dont want to lose my stuff.
You have to restore and thus erase your iPod. that is how it works.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Photos
- If they are in an iPod backup then restore from that backup. See the restore topic of:
iOS: How to back up
- If they are in the iTunes backup then get them from the backup by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer -
My iPod touch is disabled but I no longer have a laptop to sync to - how do I fix it
My iPod touch is disabled but I no longer own a computer to sync it with - is there another way it can be fixed
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Also:
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device. -
Can not update or restore my ipod touch, keep getting the error message 13019
can not update or restore my ipod touch, keep getting the error message 13019
Start here:
iTunes: Error 13019 during sync -
My ipod touch is disabled, i installed the latest version of itunes, but cant figure out how to restore the ipod, can anyone help?
If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll.
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