Ipod touch keeps getting apple symbol then switches off.

I wonder if any one can help me I have a 32gb ipod touch, I have had it about 1 1/2 years so it is out of garantee now. IT was working fine until a few days ago when it started to behave strangley. I was checking my emails when the screen went. it then went to the apple logo screen and switched off. If I plugged in to computer the computer would recognise it and it would start working again. It was happening about once a day. Today it has got a lot worse. It keeps going to the apple logo screen frequently, some times it is switching off other times the screen goes gray and then white and stays stuck on a white screen and flickers. IF I do the reset by holding both buttons and conect to computer the computer recognises it and it starts working again and I can use the ipod touch but only for about 10 minutes then it does this again. I have tried updating the software version on my ipod touch today and it updated successfully but has made no difference to the problem. What is causing this problem and what can I do to fix it.

it is showing that the battery is fully charged. But may be its the battery going.It works fine when plugged in and it works for a bit when not plugged in then it does this strange behaviour. Of going to the apple icon screen and switching off. Now it just switches on/off on/off continually. When I plug it back in to computer it seems to sort its self out and starts working again. and will work for a bit unplugged before. starting the same strange behavior again. Does any have any other advice or sugestions as to what might be be the problem and how to fix it
thanks

Similar Messages

  • My ipod keeps showing the apple symbol then shuts off.

    my ipod keeps showing the apple symbol then shuts off.

    Please tell me that it has NEVER been jailbroke.  If it has never been jailbroke, here are some standard repair procedures:
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

  • My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it

    My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it
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    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • WHY DO MY IPOD TOUCH KEEP GETTING HOT

    CAN SOMEONE HELP UNSTAND WHY MY IPOD TOUCH KEEP GETTING HOT WHEN IT'S ON OR CHARGING?

    - As I said in my response to yur other post, the iPod can get quit warm during use. It can also get warm during charging.
    - You can try the following to rule out a software problem:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.
    If you are concered make an appointmenbt at the Genius Bar of and Apple store

  • Can not update or restore my ipod touch, keep getting the error message 13019

    can not update or restore my ipod touch, keep getting the error message 13019

    Start here:
    iTunes: Error 13019 during sync

  • My ipod touch keeps getting restarted. Be it while playing games or listening to music. Whats the problem here?

    My ipod touch keeps getting restarted. Be it while playing games or listening to music or browsing thru the app store. Whats the problem here?

    Oh, you do one thing, back up your iPod to iTunes. Plug your iPod to the iTunes and when it appears under devices tree on the sidebar, right click on it, and back it up.
    After the backup completes, jus click on restore button. If required it will download the latest iOS from the servers (Might take sometime) and after it's downloaded, it will erase all your data and settings, restoring to factory settings.
    After you have completed restoring the iPod, jus set it up as new iPod.
    Sync back all the apps, music, movies.
    And make sure you quit the apps, by double clicking the home button and pressing and holding the app icons and clicking on
    This should help your problem anyhow!
    It might be a case that the files in the apps, or the preferences might be corrupted, jus to be safe, we have a backup.

  • What if my ipod is showing the apple sign then turning off

    what if my ipod is showing the apple sign then turning off

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • IPod Touch 2nd Gen (8gb) Loads to Apple symbol, then turns off, and repeats.

    Okay so I went into my settings to do a reset on the iPod Touch. I did the reset and now all the iPod does is load the the black screen with the Apple symbol, stay on for a few minutes, turn off, and repeat.
    When I connect the iPod to ANY computer with iTunes, it doesn't even show the iPod as connected. I honestly do not know what to do.
    Does anyone have a solution on how to fix this?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Did you by chance not have the iPod connected to a charging source during the erase? It can take hours ao a 1G and 2G iPod and fully drain the battery before it is complete.

  • Trying to restore 8 gig iPod Touch, keep getting error 1621

    i recently updated my ipod touch 8 gig to the latest software (4, I believe). however, it caused my ipod to crash and i lost my backup. i decided to restore to factory settings. however, now when i plug my ipod touch into itunes, it starts the restore process and gets through the extracting software part, but then gives me an error message: "the ipod software update server could not be contacted. an unknown error occurred (1621)." this keeps happening. i tried connecting through wireless and through ethernet, but i keep getting the same message. i have a connection, and am able to access the itunes store, but can't restore my ipod. right now all i have is the silver apple logo w/ the status bar as if it's starting, but that's it.
    has anyone encountered this problem and if so, any advice/help they can offer?
    thanks.

    my post will offer little help, i know, but i thought i'd put it out there. restoring my itouch on my pc was not working after many attempts and much online researching. ultimately, i took it back to the apple store and they restored it there. when i brought it home, my problems were not solved-- i simply inherited a new set of them. i have yet to try the restore on my macbook, but i think i'll hold off on the upgrade for as long as i can. doesnt sound like a good deal.

  • Trying to restore/update 3rd gen ipod touch - keep getting error message - THe ipod touch could not be restored. An unknow error occurred (-1). Please help.

    Please Help..
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    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
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  • MY IPOD TOUCH KEEP GETTING HOT WHY

    HELLO I HAVE A IPOD TOUCH AND IT KEEP GETTING HOT AND I DON'T KNOW WHY.

    During use the iPod can get quire warm. If you are concered make an appointment at the Genius Bar of an Apple store. If is hard to quantity how warm is too hot.

  • Can't sync to my ipod touch - keep getting error code 13019 (Windows 7)?

    can't sync songs (or anything else) from my itunes library to my ipod touch. I keep getting an error message - 13019. Have gone back to sync options under devices but nothing seem to help. Although it appears to be an itune error message I think it has something to do with Windows7. The problem just started so I went back two months on a restore but it didn't help. At a loss.

    Previously I read of someone who could not fill the last 70 mb of their ipod, and were worried about that.
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  • I can not restore my Ipod touch keep getting a 1611 code

    Need help ..can not restore my Ipod touch I keep getting a code 1611

    If you are using a Windows based computer, disable a/v software and turn off the Firewall.
    Disable antivirus software
    Turn Windows Firewall on or off

  • TS3694 I am trying to update software for my older IPOD touch. keep getting either -1 and/or -5000 errors and wont update

    I am having trouble updating software. keep getting error -1 and -5000 codes and stops update. can't get new games without update on software. any help greatly appreciated.

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    Maybe
    Backup error (-5000): Apple Support Communities

  • My 3gs will not switch on it had 70% left in the battery tried charging but no good also tried soft reboot only get apple logo then goes off do i need a new battery?

    my 3gs will not switch on it had 70%power turned off but will not turn on,tried charging no joy tried soft reboot got the apple logo then it went off again,Do ineed a new battery or is it somthing else?

    Hi colin198,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, seethis article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    I hope this information helps ....
    Have a great day!
    - Judy

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