IPod touch locked and can't restore - help!

My 9 yr old son decided to reset his passcode today and must have put the new password in incorrectly both times (as it was 'cat' so easy to remember) and now he has locked his iPod. Unfortunately, the computer used to set up/sync his iPod was my laptop and it died last week. I have since had it rebuilt, but now iTunes won't recognise the iPod so I can't restore the factory settings. What can I try next? It's 11.30pm in Australia so if I have to go back to the business that rebuilt the laptop it will have to wait until tomorrow.
Any suggestions? Thx..

Hi,
Try here:  http://support.apple.com/kb/HT1808. 
Hope this helps! 
---likeabird---

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    ++++++++++++++++++++
    See also How to Save a Wet Cell Phone at http://www.wikihow.com/Save-a-Wet-Cell-Phone
    Message was edited by: F Shippey

  • Just downloaded IOS 4.3.4 for IPod touch 4G. and can't install it to it.

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  • HT201210 Forgot my ipod touch passcode how can i restore it?

    how can i restore my ipod when its locked with a pass code? my son locked it and doesnt know what the unlock code is!

    If you cannot remember the passcode, you will need to Restore your device...
    Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • IOS 6.1 destroyed my iPod touch. How can I restore my iPod touch?

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    Try:
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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    Apple Retail Store - Genius Bar       

  • Cannot access itunes store on ipod nor wifi and can't restore

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    Thank you...problem solved! Yes I was using the same name. The issue was really for me with downloading the updates for iPhone apps. I deauthorized all, and now am able to download the updates. And play purchased music. So I know I'm good with this machine, and with the others ones when they come up I'll authorize them. Thanks again.

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