IPod touch no longer 'compatible' with dock

Hi all,
I have a Kitsound Boomdock iPod dock. My 3rd generation iPod touch is apparently no longer compatible with this devices. Or no longer supports it. Sometimes it gives an error message along those lines and sometimes doesn't bother.
I know the iPod is old but it still works well and I use Spotify to listen to music via the Kitsound dock.
Why wouldn't it be working? And is there anything I can do to sort it??
Thanks so much,
Steven

- Have you went to the dock manufacturer's support site?
Sometimes this works:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector on the iPod and dock for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
Did this happen after an iOS update? Sometimes an iOPS updates breaks compatibility.

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IPod touch no longer 'compatible' with dock

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