IPod touch not connecting to iTunes or computer and has a "connect to iTunes" message when powered on

So, I got my iPod 3rd gen 8gb off craigslist, I had a chance to test it, it worked fine then. I reset it and then tryed to connect to iTunes with my sisters' iPod touch 4th gen usb cable, and it didn't work. I tryed it again on my moms desktop and it says that the USB device is not recognised, so the USB cable DOES work. I downloaded iTunes on the desktop computer, and still, didn't work. I ordered a new cord, maybe it will work, but who knows. Also, I contacted the people I got the iPod from, they said they had reset it and it connected to iTunes just fine.
A nice detailed answer would be appreciated.

Ahh, just un-installed the Apple Mobile Device thing in my Programs and Features, then uninstalled iTunes and reinstalled it and it worked, I got the driver in and did the thing on the page you gave me and it works like a dream. Thank you!!

Similar Messages

IPOD TOUCH NOT RECOGNISED IN ITUNES OR MY COMPUTER

help ! my ipod touch isnt recognised in my computer ,nor in my itunes diagnostic program it says no ipod detcted .on my ipod touch 2nd gen screen it has the itunes symbol and a usb lead symbol.when itunes comes on it says itunes has detected an ipod in recovery mode ,you must restore before you can continue .i have tried restoring many times but itis stuck in a loop !! ive followed the apple support info about administrative tools and trying to reasign a new path /drive but when i get to the part where it says right click on the ipod symbol there isnt a symbol there !! help im going out of my mind !!

Hi,
Have you seen these support articles...
iPhone, iPad, or iPod touch not appearing in iTunes
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
Unable to Update or Restore
http://support.apple.com/kb/HT1808

IPOD TOUCH NOT WORKING WITH ITUNES

I am using:
iPod Touch 16GB 1.1.4 (With $25 Software Upgrade)
Windows Vista Premium Edition
iTunes 7.6.2
Whenever I connect my iPod, the device connect sound is made and it shows up in the my computer window, but it will not show up or sync with iTunes.
I HAVE ALREADY TRIED THE FOLLOWING:
Reseting the computer
Reseting the iPod
Using a different USB port
Using a different cable
Erasing ALL of the iPod's contents (Yes I lost my $25 update as well)
Restarting the "APPLE MOBILE DEVICE SUPPORT" in the "systems" application
...As well as many other things, all with absolutely NO results.
I have tried to manage my ipod through other programs, nothing seems to work. I connected the iPod to a different computer and everything worked fine.
I ASSUME the problem has something to do with the iPod Touch's drivers; for whatever reason they might be corrupted or installed incorrectly, thus preventing the iPod from automatically reinstalling them as well as preventing the possibility of syncing.
My question is, how can I reinstall the drivers without having the iPod touch do it automatically?
Any help would be much appreciated, thanks.

I fixed the problem myself.
If anyone else has this same problem and is looking to fix it, here is what I did.
I found this on another site:
"Okay well I spent about an hour on the phone with Apple trying to fix this problem. The guy I talked to seemed to have delt with this problem before. He tould me that Apple was getting numerous calls about the iPod touch not connecting with iTunes. So here is the solution that worked for me.
The first thing you must do it uninstall iTunes and Quicktime using the controll pannel, add/remove hardware, on your windows computer. Once you have uninstalled both of thoes programes go ahead and look for anything else that is Apple and uninstall them as well. There should be an Apple updater or driver that is very critical to uninstall, this was the cause of iTunes not recognizing the new iPod Touch. Next make shure you have the very latest update for Windows on your computer, you can check this on Microsofts web page. Finnaly once you are shure you have UNINSTALLED EVERYTHING that says Apple, iTunes, or Quick time restart your computer and MAKE SHURE THAT YOUR IPOD IS NOT CONNECTED TO YOUR COMPUTER. Then download the newest version of iTunes and install it. Once the installation is complete go ahead and connect the iPod Touch and everything should work.
I am not shure if this will work for everyone but in my situation it worked. I hope it helps some of you out there!!"
That worked like a ******* charm. Hope this helps.

Ipod touch not showing in iTunes

Anyone help?
On an imac with 10.6.1 Mac OS and iTunes 9.1.1
Recently the HDD failed and Apple replaced, but since then ipod touch not recognized in iTunes.
Have followed all the steps in the support document for resetting, rebooting, reinstalling etc. and ipod touch is recognized the first time after following this process, but then after that when I boot up my mac and iTunes a second time, it stops being recognized again. I cannot reinstall iTunes every time I want to sync my ipod touch!!! Anyone else had similar issues and solved?
Thanks

I am having a similar issue. I have a 1st-generation iPod touch, and a MacBook running Snow Leopard (OS 10.6.3) and iTunes 9.1.1. It's a bit old now and the WiFi isn't very good, but my iPod touch still works perfectly, except that it doesn't show up in iTunes, which I discovered yesterday when I tried to sync some new music. I got my iTouch G1 the first week they came out and it worked perfectly with my iBook G4 running Tiger, and also worked perfectly with my new MacBook running Leopard which replaced the iBook when its logic board bit the dust. I recently updated to Snow Leopard (about a month ago now), and now my iTouch doesn't show up in my iTunes sidebar, but a volume shows up in Disk Utility that could only be this iPod and things do happen when I plug in the iPod (the first time I connected it since I added some Snow to my Leopard, iPhoto opened and prompted a download of a screenshot I'd taken with the iPod). I'm mostly writing this right now because the support page pertinent to this issue is down due to some sort of Apple web maintenance and I'm tired of getting the same error message. I actually have everything on my Mac backed up, and when I installed Snow Leopard I just did a basic installation but have been thinking of going back and doing a clean wipe and install and then getting the iTunes and iPhoto libraries et cetera off of my external HD. Would this fix my problem? I figure that since my iPod touch's files and system have been constant throughout this, it must be some issue with Snow Leopard, however before I wipe everything and have to set my system up again from scratch, I would like to know if this problem would be fixed by doing that or if there is some problem inherent in Snow Leopard that needs to be manually fixed.

My ipod is not being recognized by my computer AND itunes

When i connect my ipod, its not getting recognized by the computer AND itunes. i've read all the troubleshooting things and nothing works. is there someone who could help me please? i can't put any music, movies or anything on my ipod and just a while ago, all my songs got deleted so i'm listening to very little music now. please help me!
from,
troubled travieso

Did you try using another usb port? my hardrive has two maybe yours does. And if you have a game console, some of those have usb ports so plug your ipod in there and see if that reconizes it.

My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!

My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!

When it asks for another ID on an App Update, it means that the application was purchased under your sister's ID but downloaded to your device from the iTunes library that you share. Even though you both have your own Apple IDs, since you are syncing on the same computer, you are using the same iTunes library.
Whoever purchased the app is forever tied to it, and you can only have one version of a particular app in a single library....
Does that make sense?
Cheers,
GB

Ipod touch not recognized by itunes nor windows

ipod touch not recognized by itunes nor windows, have proceeded through support suggestions with no success in correcting. thoughts?
working with itunes on a Windows PC operating XP. In same session I can plug in iPhone which is readily recognized and all aspects of syncing work. ipod touch does not.

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

I keep getting not connected to internet message when i fill out bank forms or back page, i keep getting not connected to internet message when i fill out bank forms or back page

getting not connected to internat message when i back page or fill out forms

If you are using Safari, go to the Safari menu bar click Safari / Preferences then select the Autofill tab.
Click the Edit button next to: Other forms. Click Remove All.
Back to the menu bar, click Safari / Empty Cache.
Restart your Mac.

IPod Touch Not Recognized in iTunes - Tried Everything

I recently purchased a new iPod Touch, then upgraded my MacBook from OS 10.4 to OS 10.5.6, with iTunes 8.0.2. Now the iPod Touch is not recognized in the iTunes sidebar. I've read the forum postings and the Apple support documents about this. I've recharged the iPod Touch battery, connected it to a different USB port, turned it off and on again, reset the settings, restarted the computer--all several times. Still, the iPod Touch does not show up in iTunes.
Any help would be greatly appreciated.

Hello, Welcome to discussions.
I noticed you said you updated from 10.4 to 10.5.6 with iTunes 8.0.2
I agree with Deggie and trying the article posted. But also one of the other things you can try before that article. Is you can delete the iTunes Application from the Application folder, Empty trash, restart the Mac, and then download and install latest version of iTunes. If the article below does not assist ensure you also use the article Deggie posted as it does assist with the Apple Mobile Device service.
Removing iTunes for Mac OS X
http://support.apple.com/kb/TS2050

After buying new PC, iPod Touch not syncing to iTunes

Specs:
PC with Windows 7 Ultimate 64-bit version
iTunes 10.2.1.1, 64-bit version
iPod touch 2nd Generation, iOS 4.2.1
Situation:
After building a new PC, I can't sync my ipod touch to itunes. The iPod Touch has been restored to factory settings. When plugging the iPod in, iTunes says "Syncing to the ipod timed out." I re-restored the iPod touch again. After it reinstalls the iOs and begins to sync the iPod Touch, I get the messages:
"The ipod "xxx" cannot be synced. an error occurred while writing to the device."
After a while longer, it says:
"the ipod "xxx" cannot be synced. a folder was specified instead of a file."
I have already uninstalled/reinstalled itunes, unisntalled all apple programs in individually and reinstalled itunes, plugged my iPod Classic and tested its ability to sync (no problems), I've restored my iPod Touch over ten times.
I tried connecting the iPod touch to my old computer to see if it still works and it was able to detect it. I've turned off Windows Firewall in my new pc and tried syncing the ipod but that didn't work. I can't see my iPod Touch as a drive in My Computer in my new PC. I've checked device manager and there are no ? or ! icons next to any devices.
Suggestions? I've researched this over 4 hours, called tech support, searched this forum, and quite frankly, I'm ready to throw this thing out the window. Your help will be much appreciated.
Thanks.

http://www.asus.com/product.aspx?p_id=9i872vnaailrp8bs
Perfect, thanks. Rarer than it used to be, but P55 chipsets have been known to be cranky with iPod/iPad/iPhone connections on Windows 7 systems.
We'd better check to see if there's newer versions of the BIOS and/or chipset drivers available at ASUS for you. Head to the following page at ASUStek and try autodetecting your motherboard:
http://support.asus.com/download/download.aspx?SLanguage=en-us
If there are updates available, and you update, does that help with the syncing performance?

IPod Touch Not Working Properly After Front Screen and Housing Replacement

So my son left his iPod Touch 4th Gen on my back bumper and it fell off out in our dirt/gravel driveway. I finally found it, 7 days later, run over multiple times. Front screen and back housing were demolished as you can see, but it still worked fine (except rear facing camera was done). Ordered the rear camera, front screen and back housing assemblies off eBay from reputable sellers. Took it all apart and reassembled it. Bada bing! Everything was working fine: camera, speakers, touch screen, wi-fi, all of it, for about 2 days . It went from working perfectly, to being kinda glitchy (had to hold home and power to restart), to not turning on at all. I read somewhere that if you don't clean all metal to metal contacts, it may interfere and not work properly, so I just took it (almost) all apart again, cleaned the contacts, and it turned on and was working, but this time only for about half an hour. I've held down the home and power buttons for long periods of time, which sometimes got it to work, but now is not working at all. Any ideas on what might be going on??? Is the screen bad? Did I maybe miss a metal to metal contact (e.g. the power button, ribbon cable)? Any really important ones that you can tell me about? I really don't want to take it into the Apple store, but if I do, any ideas on a ruff guesstimate on what it's gonna cost me? Thanks for any help! I really appreciate it, I'd love to get this thing working for my 7 year old so I can have my d*** phone back!
Before
After
(my kid scratched up the back already, gotta love it)

Take it to somebody with more experience fixing iPods. Could be various causes.

Keep getting "not connected to Internet" message when trying to upgrade iPad software to iOS 7.0.6

I was able to install the upgrade fine on both iPhones but when I try to install on iPad keep getting "you are not connected to the internet" when I am in fact connected. tried shutting iPad down and restarting that didn't work.

Hello cchall,
Thank you for the details of the issue you are experiencing with updating your iPad.
If you are using Wi-Fi, I recommend following the steps in the section titled "Unable to access the Internet while connected to Wi-Fi" in the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
If you're using cellular data, I recommend the following article:
iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection
http://support.apple.com/kb/TS4249
Alternatively, you can update your iPad using iTunes. To do this, use the steps in the section titled "Update your device using iTunes" in the following article:
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Thank you for using Apple Support Communities.
Best,
Sheila M.

My IPod touch not connecting to computer or itunes, it only charges

I Have an IPod touch 4g and when i plug it in the computer, it charges but it doesnt connect to Itunes or My computer?
Ive tried using a different cable there was no difference, I tried pluggin it in a different computer, still the same problem, reboot my IPod, I tried going to service at menu at the computer and restarting IPod device.
None of them worked. Im wondering if its my IPod touch. Can someone please help me? I have been looking for a solution but still no luck :(

Looks like a hardware failure, you'll have to get it serviced by visiting an Apple Store or by contacting Apple:
Apple - Support - Service Answer Center

IPOD TOUCH NOT CONNECTING TO ITUNES SOLUTION !!!!!!

Hi all,
like a lot of us on here I got an ipod touch for xmas, yet when I connected it to my new laptop which runs vista itunes would not find my ipod touch although the laptop found it as a camera. My old laptop that runs xp however had no such problem and my ipod touch connected to it and itunes without a problem so I knew the problem wasn't with my touch. After trying different things for about a month today I came across this solution it worked for me and I hope it works for you.
The problem is that windows is using its own microsoft driver for the ipod touch rather than the apple one. This is how I changed my driver for the apple one and jumped with joy as I heard my touch beep and finally show up in itunes.
PLEASE REMEMBER THESE INSTRUCTIONS ARE FOR VISTA BUT SHOULD BE MORE OR LESS THE SAME ON XP.
1. Click on the windows/start button and goto control pannel
2. Once in control pannel click classic view if you are not already on it
3. Then from the control pannel options click on Device Manager
4. Device Manager will open with a list of devices
5. look down the list and you should see one called mobile devices click the
plus sign next to it and apple ipod should show up under it.
6. Click on apple ipod and a box will pop up click on the driver tab at the top
of this box & then click update driver from within this box.
7. A new box will open with two options, choose the second one entitled
"browse my computer for driver software"
8. Another new box will pop up and in the box under "search for driver
software in this location" type c:/ (asuming drive c is your main harddrive)
or use the browse button next to this box to locate your harddrive.
9. Now simply click next and fingers crossed if your computer is like mine it
should search your harddrive find the apple driver, install it and you
should hear your ipod beep as its recognised by itunes.
Like I say it worked for me I hope it works for you.
GOOD LUCK !!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPod Touch - Not connecting to iTunes

My iPod suddenly will not connect with iTunes. I have it connected to my computer with usb cable, but nothing seems to work. Has anybody else ever had this problem?

My problem is slightly different, though not less frustrating. When I open iTunes I can connect my Touch but when I go back to Home on the touch, or it go to standby, even with the Keep Connected on I loose the connection and the iTouch doesn't find my iTunes again. The only way to get out of this is to restart iTunes, then everything works again. I am using the iTouch to my media PC to avoid having to turn on my TV each time I want to play music.
I have reinstalled the iTouch again, still the same problem

IPod touch not connecting to iTunes or computer and has a "connect to iTunes" message when powered on

Similar Messages

Maybe you are looking for