IPod Touch Not Receiving DNS Address
For the past week or so, my iPod Touch has not been receiving a DNS address from the wireless router in my workplace. The router is a Netgear RangeMax WPN824, currently using WPA-PSK encryption. The iPod indicates that it successfully connects to the router, but it does not have any internet connectivity in Safari, Mail, or any other internet-required apps, and when I check on the wireless connection, it does not have a DNS address assigned.
I have no trouble connecting to the wireless network using my laptop, and the IP configuration on my laptop indicates that the laptop gets a DNS address of 10.0.0.1. I've tried manually entering that address, as well as an OpenDNS address, into the wireless settings on the iPod, with no success.
My iPod Touch is running the 2.0.2 firmware, but one of my friends who uses the 1.1.x firmware is also unable to get any connectivity. Any suggestions, anyone?
Same here! All the other computers (MacBook, Gateway Vista desktop, husband's Toshiba XP laptop and my old Mac notebooks) on my wi-fi network are connecting just fine (using a Time Capsule as my router), but my iPod Touch either can't see my network or if it does, rejects my password (even though I enter it exactly the same way as on my other machines that do connect successfully). I went to Settings and there is no DHCP address or DNS server info; and numerous resets of the Touch's network settings were no help. I haven't called AppleCare (they're never open when I have the time) and am afraid they will tell me to update the TimeCapsule's firmware or AirPort Utility--which I did last week and promptly killed my network till I reverted to the previous versions.
I have all these fun killer apps but can't get online except with a computer. (Last resort is to see if I can get on to a wi-fi hotspot). I just paid ten bucks and killed 3 hours to break my iPod Touch. Is this an attempt by Apple to get us to buy yet another device or even an iPhone (which I DON'T want because my phone service is expensive enough as it is).
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MacBook & iPod Touch not syncing iCal & Address Book data
I have been unable to sync iCal & Contact data between my MacBook and iPod Touch for some time. The iPod shows up in my iTunes but when highlighted with the Info tab clicked neither my contacts nor calendars appear in the appropriate boxes so that they may be synced. I receive a message stating that it is unable to sync this data because syncing is not enabled. When I click 'Yes' to enable syncing I get a message stating that syncing can not be enabled on this computer. I then click 'Override' which essentially does nothing. I am not sure what happened to create this problem nor how to fix it. Any ideas or suggestions?
Thanks,
JoeJim,
I found instructions on how to reset SyncServices via Terminal command. After trying it this is the message I received:
Last login: Sun Jan 31 16:49:44 on ttys000
You have new mail.
joseph-geliss-macbook:~ josephgelis$
joseph-geliss-macbook:~ josephgelis$ /System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsyn c.pl reset
2010-02-01 14:26:35.328 perl[1400:10b] SyncServer is unavailable: exception when connecting: [NSPortCoder sendBeforeTime:sendReplyPort:] timed out (286748795.327084 286748795.328117) 1
PerlObjCBridge: NSException raised while sending resetSyncData to NSObject object
name: "ISyncServerUnavailableException"
reason: "Can't connect to the sync server: NSPortTimeoutException: [NSPortCoder sendBeforeTime:sendReplyPort:] timed out (286748795.327084 286748795.328117) 1 ((null))"
userInfo: ""
location: "/System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsy nc.pl line 38"
** PerlObjCBridge: dying due to NSException
joseph-geliss-macbook:~ josephgelis$
I keep getting this message indicating that I can't connect to the Sync Server. I am not sure as to what the significance of this is or how to rectify it. -
IPod Touch not receiving email
In the last couple days I have been having trouble getting my email on my IPod touch (updated to OS 4.0.2). My ISP is AT&T which uses yahoo. I am not having any trouble accessing the internet through safari but when I open the mail app, nothing is happening, even when I try updating using the refresh button at the lower left of the screen. I have not changed my password or anything like that. I have just returned from a short stay out of town and have been using wifi if that makes any difference (it shouldn't though since I use wifi frequently and have never had a problem). Any ideas will be welcome.
See:
iOS: Troubleshooting Messages -
IPod Touch not Synchronising/New Software Uploads-A/V Software Conflict
Hi,
I've been following the threads relating to the iPod Touch not being recognised (after having dealt with Windows thinking it was a Camera!!). One issue brough to my attention by the Apple Support Team when downloading any new software is a potential conflict with Anti Virus software and firewalls.
I had previously gone through the loop of uninstalling/reinstalling Quicktime, iTunes, Apple Mobile Device Service etc etc.
In my case, when I connected the iPod, iTunes was coming up with a message saying "iPod detected in recovery mode", which then required me to do an updated software download. When running this, it appeared to complete the download, but the iPod remained with the "connection" screen (USB connector and iTunes symbol), as indeed it did again tonight.
I spoke with the Apple Support Team again tonight, and was advised to try disabling my anti virus software and firewall as he suggested that given the long time it takes to download the iPod software update, the AV software may be causing the problem.
This I did, and after having been advised last night to set up a new account, switched to this account, started iTunes, the Touch then went into software upload "mode" and eventually completed and appeared in the devices!!
So that's my problem resolved, but hopefully the advice I received may be of assistance to others struggling with connectivity issues.
Good luck everyone.Thanks for the information, tony!
Apologies for the nosy question, but what security software do you use? (I know people can have issues with CA software in particular in this context, but it is always useful to know about other packages when trying to help with people in your situation.) -
IPOD Touch not retrieving emails
My ipod touch stopped receiving emails about 2 weeks ago. A message indicates that the mail server imap.gmail.com is not responding. I tried to reset to the default setting but this did not work. Any suggestions as to what is causing the problem?
Make sure you're connected to the internet and that Gmail does work. (Use the Gmail app or via Safari and see if that works. Double check the settings with this. https://support.google.com/mail/troubleshooter/1668960?hl=en
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Flexconnect Local Switching Hosts Do Not Receive IP Addresses
Hello,
My WLC software version is 7.4.110.0. I have a branch office in my lab. The AP in my branch is configured as flexconnect with native VLAN of 700. The SSID that I have in the branch office is configured to do local switching. The show wlan is added below.
My tunneled SSID still working and I can still receive IP addresses from it. My issue is last week I have the Flexconnect working with no problem, then this morning I can connect to the SSID, but I'm not receiving IP addresses for my test wireless clients.
Thanks
[code]
WLAN Identifier.................................. 2
Profile Name..................................... ACS Guest
Network Name (SSID).............................. RMTGuest
Status........................................... Enabled
MAC Filtering.................................... Disabled
Broadcast SSID................................... Enabled
AAA Policy Override.............................. Disabled
Network Admission Control
Client Profiling Status ....................... Disabled
DHCP ......................................... Disabled
HTTP ......................................... Disabled
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Maximum number of Clients per AP Radio........... 200
Number of Active Clients......................... 0
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 1800 seconds
User Idle Timeout................................ 300 seconds
--More-- or (q)uit
User Idle Threshold.............................. 0 Bytes
NAS-identifier................................... RK2WLC5508-01
CHD per WLAN..................................... Enabled
Webauth DHCP exclusion........................... Disabled
Interface........................................ management
Multicast Interface.............................. Not Configured
WLAN IPv4 ACL.................................... unconfigured
WLAN IPv6 ACL.................................... unconfigured
mDNS Status...................................... Disabled
mDNS Profile Name................................ unconfigured
DHCP Server...................................... 172.28.27.130
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
PMIPv6 Mobility Type............................. none
Quality of Service............................... Silver
Per-SSID Rate Limits............................. Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Per-Client Rate Limits........................... Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
--More-- or (q)uit
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
Passive Client Feature........................... Disabled
Peer-to-Peer Blocking Action..................... Disabled
Radio Policy..................................... All
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
Authentication................................ Disabled
Accounting.................................... Disabled
Dynamic Interface............................. Disabled
Dynamic Interface Priority.................... wlan
Local EAP Authentication......................... Disabled
--More-- or (q)uit
Security
802.11 Authentication:........................ Open System
FT Support.................................... Disabled
Static WEP Keys............................... Disabled
802.1X........................................ Disabled
Wi-Fi Protected Access (WPA/WPA2)............. Enabled
WPA (SSN IE)............................... Disabled
WPA2 (RSN IE).............................. Enabled
TKIP Cipher............................. Disabled
AES Cipher.............................. Enabled
Auth Key Management
802.1x.................................. Disabled
PSK..................................... Enabled
CCKM.................................... Disabled
FT-1X(802.11r).......................... Disabled
FT-PSK(802.11r)......................... Disabled
PMF-1X(802.11w)......................... Disabled
PMF-PSK(802.11w)........................ Disabled
FT Reassociation Timeout................... 20
FT Over-The-DS mode........................ Enabled
GTK Randomization.......................... Disabled
SKC Cache Support.......................... Disabled
--More-- or (q)uit
CCKM TSF Tolerance......................... 1000
WAPI.......................................... Disabled
Wi-Fi Direct policy configured................ Disabled
EAP-Passthrough............................... Disabled
CKIP ......................................... Disabled
Web Based Authentication...................... Disabled
Web-Passthrough............................... Disabled
Conditional Web Redirect...................... Disabled
Splash-Page Web Redirect...................... Disabled
Auto Anchor................................... Disabled
FlexConnect Local Switching................... Enabled
flexconnect Central Dhcp Flag................. Disabled
flexconnect nat-pat Flag...................... Disabled
flexconnect Dns Override Flag................. Disabled
FlexConnect Vlan based Central Switching ..... Disabled
FlexConnect Local Authentication.............. Disabled
FlexConnect Learn IP Address.................. Enabled
Client MFP.................................... Optional
PMF........................................... Disabled
PMF Association Comeback Time................. 1
PMF SA Query RetryTimeout..................... 200
Tkip MIC Countermeasure Hold-down Timer....... 60
AVC Visibilty.................................... Disabled
--More-- or (q)uit
AVC Profile Name................................. None
Flow Monitor Name................................ None
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
KTS based CAC Policy............................. Disabled
Assisted Roaming Prediction Optimization......... Disabled
802.11k Neighbor List............................ Disabled
802.11k Neighbor List Dual Band.................. Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Multicast Buffer................................. Disabled
Mobility Anchor List
WLAN ID IP Address Status
802.11u........................................ Disabled
MSAP Services.................................. Disabled
[/code]is the VLAN still mapped on the AP, and allowed across the trunk?
HTH,
Steve
Please remember to rate useful posts, and mark questions as answered -
Why does my ical on my ipod touch not sync with my ical on my desktop imac ical?
It will if I put it in on my desktop though.
Please help,
BrieProbably because you did not tell the iPod to sync the calendar in iTunes.
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How do I sync "On My iPod touch" notes with and IMAP account?
I wrote a number of notes in the Notes app before I configured it to sync with an IMAP account. I have added an IMAP acct. to the device and configured that acct. to sync notes. Notes now has an accounts section, and that section lists "On My iPod touch" and the IMAP acct. How do I get the "On My iPod touch" notes sync'd with my IMAP?
Have you tried restoring the ipod?
iPod touch User Guide (For iOS 4.3 Software)
If this fails, then it is likely a hardware problem. -
Ipod touch not showing in iTunes
Anyone help?
On an imac with 10.6.1 Mac OS and iTunes 9.1.1
Recently the HDD failed and Apple replaced, but since then ipod touch not recognized in iTunes.
Have followed all the steps in the support document for resetting, rebooting, reinstalling etc. and ipod touch is recognized the first time after following this process, but then after that when I boot up my mac and iTunes a second time, it stops being recognized again. I cannot reinstall iTunes every time I want to sync my ipod touch!!! Anyone else had similar issues and solved?
ThanksI am having a similar issue. I have a 1st-generation iPod touch, and a MacBook running Snow Leopard (OS 10.6.3) and iTunes 9.1.1. It's a bit old now and the WiFi isn't very good, but my iPod touch still works perfectly, except that it doesn't show up in iTunes, which I discovered yesterday when I tried to sync some new music. I got my iTouch G1 the first week they came out and it worked perfectly with my iBook G4 running Tiger, and also worked perfectly with my new MacBook running Leopard which replaced the iBook when its logic board bit the dust. I recently updated to Snow Leopard (about a month ago now), and now my iTouch doesn't show up in my iTunes sidebar, but a volume shows up in Disk Utility that could only be this iPod and things do happen when I plug in the iPod (the first time I connected it since I added some Snow to my Leopard, iPhoto opened and prompted a download of a screenshot I'd taken with the iPod). I'm mostly writing this right now because the support page pertinent to this issue is down due to some sort of Apple web maintenance and I'm tired of getting the same error message. I actually have everything on my Mac backed up, and when I installed Snow Leopard I just did a basic installation but have been thinking of going back and doing a clean wipe and install and then getting the iTunes and iPhoto libraries et cetera off of my external HD. Would this fix my problem? I figure that since my iPod touch's files and system have been constant throughout this, it must be some issue with Snow Leopard, however before I wipe everything and have to set my system up again from scratch, I would like to know if this problem would be fixed by doing that or if there is some problem inherent in Snow Leopard that needs to be manually fixed.
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Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.
I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync! -
IPod Touch not recognised on Windows 8 and will not appear as connected in iTunes.
Usually when I plug my iPod Touch (4th Gen) into my laptop (Windows 8) it appears automatically on iTunes for me to sync. However, when I tried to do this today, iTunes did not recognise that a device was connected and this was confirmed after I did a diagnostic test. Windows recognises that an iPod has been plugged in, however where it usually says "Alicia's iPod Touch", it just appears as "Apple iPod" and when I click on it, I cannot access any photos/videos that I have on my iPod. Any help would be very much appreciated if anybody know how I can fix this. Thank you.
Hello Ali_95
Check out the article below for troubleshooting issues with your iPod touch not showing up in iTunes. It may be an issue with security software or the Apple Mobile Device driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G. -
Ipod touch not recognized by itunes nor windows
ipod touch not recognized by itunes nor windows, have proceeded through support suggestions with no success in correcting. thoughts?
working with itunes on a Windows PC operating XP. In same session I can plug in iPhone which is readily recognized and all aspects of syncing work. ipod touch does not.Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/ -
Ipod touch not recognised by win 7
Hi,
My ipod touch is not recognised on a win 7 computer. It comes up as camera wizard but that is as far as it gets. Using Itunes 10.6.1.7. Have tried uninstalling /reinstalling itunes. The Ipod synchs OK on a win xp computer. Tried all of the possibilities in the apple help page " Ipod touch not able to synch with itunes x64 in windows 7" http://www.apple.com/support/ipodtouch/assistant/itunes/#section_7Have you tried evetthing here:
iOS: Device not recognized in iTunes for Windows
Did you remove and reinstall all the Apple software usings:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
IPod Touch not recognized by my computer/iTunes
iPod Touch not recognized by my computer. Tried lap top and desk top. USB ports are fine. Re-booted. Have the latest iTunes. Tried original sync cable and generic. Any ideas of what the cause could be?
See Here
http://support.apple.com/kb/TS1538
And Here
iPhone, iPad, or iPod touch not appearing in iTunes -
IPOD TOUCH NOT RECOGNISED IN ITUNES OR MY COMPUTER
help ! my ipod touch isnt recognised in my computer ,nor in my itunes diagnostic program it says no ipod detcted .on my ipod touch 2nd gen screen it has the itunes symbol and a usb lead symbol.when itunes comes on it says itunes has detected an ipod in recovery mode ,you must restore before you can continue .i have tried restoring many times but itis stuck in a loop !! ive followed the apple support info about administrative tools and trying to reasign a new path /drive but when i get to the part where it says right click on the ipod symbol there isnt a symbol there !! help im going out of my mind !!
Hi,
Have you seen these support articles...
iPhone, iPad, or iPod touch not appearing in iTunes
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
Unable to Update or Restore
http://support.apple.com/kb/HT1808
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