IPOD TOUCH NOT RECOGNISED IN ITUNES OR MY COMPUTER

help ! my ipod touch isnt recognised in my computer ,nor in my itunes diagnostic program it says no ipod detcted .on my ipod touch 2nd gen screen it has the itunes symbol and a usb lead symbol.when itunes comes on it says itunes has detected an ipod in recovery mode ,you must restore before you can continue .i have tried restoring many times but itis stuck in a loop !! ive followed the apple support info about administrative tools and trying to reasign a new path /drive but when i get to the part where it says right click on the ipod symbol there isnt a symbol there !! help im going out of my mind !!

Hi,
Have you seen these support articles...
iPhone, iPad, or iPod touch not appearing in iTunes
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
Unable to Update or Restore
http://support.apple.com/kb/HT1808

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    See:
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    - Next see if you can place the iPod in DFU mode and then restore the iPod.
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  • IPOD TOUCH NOT RECOGNISED BY ITUNES

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  • My Ipod Touch is not recognised in itunes or my computer but still charges, Please help

    My Ipod Touch is not recognised in itunes or my computer but still charges when connected via USB Please help

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  • Ipod touch not recognized by itunes nor windows

    ipod touch not recognized by itunes nor windows, have proceeded through support suggestions with no success in correcting. thoughts?
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    Hi,
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    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    http://www.apple.com/support/itunes/devices/

  • Ipod touch not showing in iTunes

    Anyone help?
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    I am having a similar issue. I have a 1st-generation iPod touch, and a MacBook running Snow Leopard (OS 10.6.3) and iTunes 9.1.1. It's a bit old now and the WiFi isn't very good, but my iPod touch still works perfectly, except that it doesn't show up in iTunes, which I discovered yesterday when I tried to sync some new music. I got my iTouch G1 the first week they came out and it worked perfectly with my iBook G4 running Tiger, and also worked perfectly with my new MacBook running Leopard which replaced the iBook when its logic board bit the dust. I recently updated to Snow Leopard (about a month ago now), and now my iTouch doesn't show up in my iTunes sidebar, but a volume shows up in Disk Utility that could only be this iPod and things do happen when I plug in the iPod (the first time I connected it since I added some Snow to my Leopard, iPhoto opened and prompted a download of a screenshot I'd taken with the iPod). I'm mostly writing this right now because the support page pertinent to this issue is down due to some sort of Apple web maintenance and I'm tired of getting the same error message. I actually have everything on my Mac backed up, and when I installed Snow Leopard I just did a basic installation but have been thinking of going back and doing a clean wipe and install and then getting the iTunes and iPhoto libraries et cetera off of my external HD. Would this fix my problem? I figure that since my iPod touch's files and system have been constant throughout this, it must be some issue with Snow Leopard, however before I wipe everything and have to set my system up again from scratch, I would like to know if this problem would be fixed by doing that or if there is some problem inherent in Snow Leopard that needs to be manually fixed.

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    my ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website

    This article should give you the options
    https://discussions.apple.com/docs/DOC-3991

  • IPOD TOUCH NOT WORKING WITH ITUNES

    I am using:
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    iTunes 7.6.2
    Whenever I connect my iPod, the device connect sound is made and it shows up in the my computer window, but it will not show up or sync with iTunes.
    I HAVE ALREADY TRIED THE FOLLOWING:
    Reseting the computer
    Reseting the iPod
    Using a different USB port
    Using a different cable
    Erasing ALL of the iPod's contents (Yes I lost my $25 update as well)
    Restarting the "APPLE MOBILE DEVICE SUPPORT" in the "systems" application
    ...As well as many other things, all with absolutely NO results.
    I have tried to manage my ipod through other programs, nothing seems to work. I connected the iPod to a different computer and everything worked fine.
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    My question is, how can I reinstall the drivers without having the iPod touch do it automatically?
    Any help would be much appreciated, thanks.

    I fixed the problem myself.
    If anyone else has this same problem and is looking to fix it, here is what I did.
    I found this on another site:
    "Okay well I spent about an hour on the phone with Apple trying to fix this problem. The guy I talked to seemed to have delt with this problem before. He tould me that Apple was getting numerous calls about the iPod touch not connecting with iTunes. So here is the solution that worked for me.
    The first thing you must do it uninstall iTunes and Quicktime using the controll pannel, add/remove hardware, on your windows computer. Once you have uninstalled both of thoes programes go ahead and look for anything else that is Apple and uninstall them as well. There should be an Apple updater or driver that is very critical to uninstall, this was the cause of iTunes not recognizing the new iPod Touch. Next make shure you have the very latest update for Windows on your computer, you can check this on Microsofts web page. Finnaly once you are shure you have UNINSTALLED EVERYTHING that says Apple, iTunes, or Quick time restart your computer and MAKE SHURE THAT YOUR IPOD IS NOT CONNECTED TO YOUR COMPUTER. Then download the newest version of iTunes and install it. Once the installation is complete go ahead and connect the iPod Touch and everything should work.
    I am not shure if this will work for everyone but in my situation it worked. I hope it helps some of you out there!!"
    That worked like a ******* charm. Hope this helps.

  • TS4433 M 7th generation ipod is not recognised in itunes.  It is in windows and i have uninstalled it and installed again 3 times any ideas

    7th generation ipod is not recognised in itunes.  It is in windows and i have uninstalled it and installed again 3 times any ideas.

    Hey haptat1,
    Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    http://support.apple.com/kb/TS1416
    Thanks,
    Matt M.

  • What is the procedure for a hard boot of my iPod touch 4th generation without itunes, and without computer, and without iPod data screen.?

    What is the procedure for a hard boot of my iPod touch 4th generation
    without iTunes, and without computer, and without iPod data screen?
    6 months after purchase I updated my iPod touch as recommend by iTunes.
    It has not worked since that day.  It frozen (disabled) with a "connect to
    iTunes" icon displayed...that is the only thing it does.  itunes does not
    recognize the iPod.  My Windows7 computer recognizes an Apple device. 
    Other computers recognize the devise but if iTunes resided on that
    computer it did not recognize the iPod
    I suffered a setback with deep depression and am just now getting out of it enough to do something.  The depression prohibited me from taking action.
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    sources.  I did this thoroughly with help for other owners and IT experts,
    Apple employees etc etc.  I and associates have perform reboots utilizing a
    number procedure using only button on the iPod.  These were unsuccessful
    also have performed.
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    Online I saw  a process using the buttons on the iPod to completely
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    the iPod.  It was NOT the hold buttons for 10 sec let go of one wait 8 sec
    etc.  I can not find the process now...a friend showed it to me in passing
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    enable me to update and use the iPod. 

    You need an internet connection and likely a computer with iTunes but an iPhone, iPad or iPod touch with the FindMy iPhone App may work by:
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    Otherwise
    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Yo may have to go to an Apple store or a friend's house with an internet connection and iTunes.

  • Ny Ipod does not apear in itunes nor my computer, ny Ipod does not apear in itunes nor my computer

    my Ipod does not apear in itunes nor my computer, ny Ipod does not apear in itunes nor my computer.what can I do?

    For Windows.  iOS: Device not recognized in iTunes for Windows
    For Mac.  iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

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