Ipod touch not recognised on windows vista PC

I have spent hours trying to get my sons new touch to be recognised on windows vista PC
I have uninstalled / reinstalled
The USB driver is there, but no sign of the device and hence not in I tunes
I office laptop, windows 2000 recognises instantly
What can I do, this looks like a security issue?
All previous ipods load on vista with same port / cable with no issues
Please can anyone help an ageing parent!

Welcome to the discussions,
Did you check if Apple Mobile Device Service is installed? http://support.apple.com/kb/TS1567
More suggestions here: http://support.apple.com/kb/HT1852

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Hello Ali_95
Check out the article below for troubleshooting issues with your iPod touch not showing up in iTunes. It may be an issue with security software or the Apple Mobile Device driver.
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http://support.apple.com/kb/ts1538
Regards,
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Hi all,
I upgraded to itunes9 and now my ipod touch (2nd gen 16gb) is not recognised in either windows or itunes.
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Try here:
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Hello!
I recently updated my iTunes account and during the update on syncing my iPod touch (5th gen) my iPod put itself in to recovery mode and now both iTunes and my computer (in Windows 8) wont recognise my iPod.
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I've also removed and reinstalled iTunes and removed other 3rd party software (like the software for my mobile) as the article suggested. The only thing I haven't done is fully removed all my Apple Software entirely and then reloading it but I thought before I make this big leap I'd check if there were any other ideas from everyone.
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Yes I've got the original USB that the iPod came with and I've tried all 3 of my USB ports and my other USB devices are working with no issue.
I've been through my antiVirus too and the internet firewall, disabling and then retrying, but with no changes.
I think I'm just delaying the inevitable of taking the time to uninstall everything and start again.
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
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I have a 5th gen 30gb video ipod which was fine up until the start of january when i tried to connect my ipod to my laptop and it was not recognised by windows as a usb device, i'v been through the device manager and can not find it there. USB port are fine as other things connect, i've tried 3 different usb cables. I've run diagnostics and got the following
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Inspiron 1501
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-01-15 13:16:51.
Video Display Information:
ATI Radeon Xpress 1150
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
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Standard OpenHCD USB Host Controller. Device is working properly.
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Standard OpenHCD USB Host Controller. Device is working properly.
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Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
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Fifth Generation iPod (iPod with video) running firmware version 1.2.3
Serial Number: 8M6398VKV9K
Can someone please please please help me, i've run the 5 r's, i've tried to put it in to disk mode etc etc and still it will not connect.
it looks like many people are having this problem with the same model.
You can e-mail me direct on [email protected] if easier.

Same as, although a new development on this last night, I borrowed a mates USB hub that has it's own mains power supply and for a short time my laptop recognised my IPOD, I obviously thought i had found the solutions as it started to sync at which point the smug smile left my face as i could smell burning plastic. Yep, the usb cable was melting in to the USB hub. so not only won't the sodding thing work properly it is a god **** fire hazard. Luckily our producst that cost hundreds of pounds are supported by friendly and helpful people at Apple!!!!!!!!!!!!
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