Ipod touch not recognized by itunes nor windows

ipod touch not recognized by itunes nor windows, have proceeded through support suggestions with no success in correcting. thoughts?
working with itunes on a Windows PC operating XP. In same session I can plug in iPhone which is readily recognized and all aspects of syncing work. ipod touch does not.

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

Similar Messages

Ipod touch not recognized by itunes in windows 8

Hi, I have an ipod touch. It has been working well along windows 8 all this while until 1 week ago, itunes can no longer detect the ipod touch. Funnily, when I tried connecting it other computers using Windows 7, it could be detected. I have already tried almost everything such as uninstalling and reinstalling itunes, AMDS restart. What else can I do? I really need to sync some songs into my ipod touch for a run this weekend. Please help!

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

IPod touch not recognized by iTunes on Windows

My email is [email protected] My iPod touch is not showing up at all either in Computer or in iTunes. I've tried everything...and yes, I mean everything that has been suggested here. HELP.
All I want to do is basic stuff: sync, download music, etc.

Did you try everything here:
iOS: Device not recognized in iTunes for Windows
Another cable?
Another USB port?
Does the iPod work
Does it charge?
Try with another computer to help determine if you have an iPod or computer problem. Make an appointment at After you went to the Genius Bar of an Apple store what did the Genius say? You said you tried everything that has been discussed here and one action discussed is making an appointment at the Genius Bar of an Apple store.
Just saying you tried everything provides us with zero information as to what you did try.

IPod touch not recognized in iTunes or Windows Explorer

I have a 4th Generation iPod touch that I purchased in March 2011. It has been working perfectly until quite recently when it stopped getting recognized on my computer. It does charge when I plug it in, but it doesn't show up in iTunes or in My Computer. I don't think there's any problem with the cable because I have already tried with a few different ones and they don't work either.
I have tried everything Apple suggests and it still doesn't work. Also, I tried putting the device into Recovery Mode but again, it doesn't show up on the computer. Any suggestions?

Did you rry to remove all Apple related software and install iTunes again?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Did you check if Apple Mobile Device Service is still active on your computer?
How to restart the Apple Mobile Device Service (AMDS) on Windows

IPod and iPhone not recognized by iTunes nor Windows

After working fine for a long time, suddenly both my iPod Classic and my iPhone are not recognized by iTunes nor Windows.
I have tryed EVERY single troubleshooting recommended by Apple Support
Can anyone give me new ideas? I really need to sync!
Thank you...

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

HT201628 can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

Start here:
iOS: Device not recognized in iTunes for Windows

Ipod touch not recognized by itunes

After installing the recent update for itunes I believe it is 11.0.1, my ipod touch no longer is detected by itunes. It is not listed under the devices. It is recognized by my computer but not my itunes. When I plug it in a screen on the ipod pops up asking if I trust this computer I hit trust and nothing happens. I can't sync it via wi-fi either. I have tried reinstalling Itunes and restarting my computer and none of that has worked.

It is iTunes 11.1.4
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests

Why isn't my ipod touch not recognized by itunes it's a new ipod?

I just bought a new Ipod touch nano because my old one was old and not recognized by itunes. Now my new isn't recognized by itunes either.

Hello, priscilla235.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

Ipod touch not recognized by itunes what can I do?

My ipod is not being recognized by my Itunes. i have tried the troubleshooting tips several times. Any suggestions?

Have you been through these tips as well?
iOS: Device not recognized in iTunes for Windows
Did you try another computer or USB cable?
Remove all Apple related software and install again?
Removing iTunes, QuickTime, and other software components for Windows XP

IPOD Touch not recognized in ITunes

I have a new Acer laptop with windows 7. My IPOD Touch is not recognized by itunes but is recognized as a device on Windows. My IPAD is recognized, and the Ipod works on my husbands MAC. I have tried everything including re-installing Itunes twice. Help

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

IPod Touch not recognized by iTunes after a Reset?

My iPod Touch is not recognized by iTunes. This has nothing to do with the new OS update. 2 months ago I was having lots of problems and decided to use the reset since it was not showing up on iTunes to do the Restore. Since then I was able to get all of my apps back but cannot get anything off the computer like my songs. When I plug it in anywhere the battery life screen does not come one (dark) and the little sound it makes (silent) is absent as well. Any ideas anyone?

Your USB 2.0 cable might be broken. You might need to buy another. Heres some links:
http://www.amazon.com/Original-Connector-Cable-MA591G-Apple/dp/B004WWLULA/ref=sr _1_1?ie=UTF8&qid=1331433047&sr=8-1
The one from amazon is around $12 cheaper. But if you want the new Apple Cable, here it is.
http://store.apple.com/us/product/MA591G/B?fnode=MTc0MjU4NjE
Hope this helps!

4g iPod touch not recognized by iTunes

I have a 4g iPod touch that is not recognized by iTunes, yet my old Shuffle still is. I went through the entire Apple assistant but no change in status.

After going through list of actions a second time, I have corrected the problem.
It started working properly after a proper uninstall and re-installation of iTunes. I had done it once, but I didn't root out ALL the files associated with iTunes.
You have to find and delete every last one of those little suckers!

TS1538 iPod touch not recognized by iTunes, Windows only recognizes it as a camera.

So I've been having trouble with my iPod Touch and iTunes lately. First, the registry settings for the iTunes drivers message kept popping up whenever I opened my iTunes, prompting me to uninstall and reinstall iTunes at least a dozen times. After solving that problem, Windows has been able to recognize my iPod, but only as a camera and not as an iPod, preventing me from updating my music. I've tried different USB cords in different ports, but to no avail. My iPod is recognized on other computers as an iPod. I've followed the Apple resolutions but it still hasn't fixed my problem.

I've removed and reinstalled it many times and each time I do it, I always get the registry errors and the failure to download the driver, but I resolved those. Here are the diagnostic test results:
Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6420
iTunes 10.7.0.21
QuickTime not available
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0037AD1C0B32F488
Current user is not an administrator.
The current local date and time is 2012-10-18 23:27:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 4200M
NVIDIA, NVIDIA NVS 4200M
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 402b54354b3f516c39910319e576c16f
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {DCE3E6DC-B947-42F7-AB5F-DEFB8CB5F790}
Description:          DW1530 Wireless-N WLAN Half-Mini Card
IP Address:          172.16.31.106
Subnet Mask:          255.255.255.0
Default Gateway:          172.16.31.1
DHCP Enabled:          Yes
DHCP Server:          172.16.31.1
Lease Obtained:          Thu Oct 18 23:21:20 2012
Lease Expires:          Fri Oct 19 23:21:20 2012
DNS Servers:          192.168.2.1
                    209.18.47.61
                    209.18.47.62
Adapter Name:          {7F6C6736-F6C8-4403-93C0-115F1EB3CD68}
Description:          Intel(R) 82579LM Gigabit Network Connection
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 16:00:00 1969
Lease Expires:          Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-10-18 23:17:12.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (3rd generation) running firmware version 3.1.2
Serial Number:          9C9432CB6K2
iPhone 4 (GSM) running firmware version 4.3.5
Serial Number:          840338DAA4S
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Ipod touch not recognized in itunes windows

Windows will not recognize my ipod touch. I have gone throught the Apple troubleshooting procedures and no luck.

Did you rry to remove all Apple related software and install iTunes again?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Did you check if Apple Mobile Device Service is still active on your computer?
How to restart the Apple Mobile Device Service (AMDS) on Windows

HT1353 2nd gen iPod isn't recognized by iTunes nor Windows - What to do?

I have an iPod A 1019 (2nd gen?). When I connect it to the firewire connector on my PC, the unit screen shows a checkmark and "OK to disconnect." I tried to reset with Menu + Select (=nothing happened) but Menu + Play works. Still, PC + iTunes won't recognize iPod. Help? I suspect that the software on the iPod itself is too old but since the device cannot be discovered, I can't update it. I tried iPod transfer software, but nothing recognizes my oldie. Sigh.

Hi, Griff W.!
Thanks for taking the time to offer me the troubleshooting steps. I tried them all, but unfortunately to no avail. I can listen to the iPod, but once I connect it to my PC with the firewire cable, it still isn't recognized in iTunes or in Windows. I checked the Universal Serial Bus controllers. The iPod is nowhere to be seen. I checked the version of the software on the iPod and it's 1.5. Maybe that's the problem: the software is too old?
BTW, the firewire cable is charging the iPod.
Maybe if I could find someone with an old PC that has a firewire port? But even if I were to make the iPod visible, would I be able to copy the songs onto my new iPod? From what I've been reading probably not. It's really exasperating. They music is legit, copied from my CDs or purchased.
I am looking at my new superslim iPod Touch 5th generation and right next to it the clickwheel iPod 2nd generation that's more than a cigarette pack sized. Progress. I guess.
Thanks for helping out. If you have any more ideas, please let me know.
Best regards,
D.

Ipod touch not recognized by itunes nor windows

Similar Messages

Maybe you are looking for