Ipod touch not recognized

My Ipod touch is not recognized by Itunes or Windows Explorer. I have followed Apple's troublehsooting but it did not solve the problem.
Thanks in advance for any assistance that you can provide.

Thanks for your assistance
I have tried the solution you mentioned.
I uninstalled Itunes and all other Apple software as instructed and then reinstalled the latest version
USB port is working with other devices
Tried a different cable
The ipod charges with the DC charger or other compueter
Ipod is working well
In my opinion, the problem is related to the computer. Hardware is working well

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