Ipod touch not responding blank white screen cant reset please help?

Please Help!!
I Just got the new a new ipod touch which was working fine.  I began updating to new apple software and while doing so I lost internet connection and ipod was unplugged.  Now all I get is a blank white or green screen even after reset.  The ipod won't even register when plugged into computer or itunes.  What can I do?? If I wait until the battery dies and run a restore will it work?? If so How do I get the games back I purchased recently? Please help I'm pretty new to all this.

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • HT1414 iPod Touch has a blank white screen and the computer does not recognise it. I have tried pressing the Home button and Up Volume button and Off button to no avail. Thank you

    I tried to download an upgrade that was recommended by APPLE, the upgrade stopped halfway through and the iPod Touch was turned off, now the iPod Touch has a BLANK WHITE SCREEN and is UNRESPONSIVE to the COMPUTER
    I wonder if anyone can help
    Thank you
    Brizey

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do?

    Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do? I did not drop it in water.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My ipod touch has a blank white screen what do i do

    i have no idea what to do please help

    Try the white-screen topic here:
    iPod touch: Hardware troubleshooting
    If still a problem then let the battery fully drain and then then charge for an hour and try again.  Frequently a white screen is due to a hardware problem and service is required.

  • My iPod touch has a blank white screen.

    my screen has gone white and will not respond to anything. I have tried pressing the home button and start button at the same time but it still won't respond

    - Try here:
    iOS: Not responding or does not turn on
    - If yu can't turn it off let the battery fully drain. After charging for at least an hour try again.
    - If not successful then it is time for an appointment at the Genius Bar of an Apple store.

  • My IPOD Touch initially had a white screen.  I tried correcting this by restoring default settings via ITunes.  The Restore Failed with error 1602 and now the IPOD touch is completely dead. It will not power on or respond when I plug it into my PC via USB

    My IPOD Touch initially had a white screen.  I tried correcting this by restoring default settings via ITunes.  The Restore Failed with error 1602 and now the IPOD touch is completely dead. It will not power on or respond when I plug it into my PC via USB.  I get an error on my PC stating that device attached to USB port is not recognizable.  Can anyone help?

    Error 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Above from:
    http://support.apple.com/kb/TS3694

  • IPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?

    iPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?

    Try what you have not tried so far. You may have tried all and the Apple store maybe in order.
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    my iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    If you can't get it to shut down or restart when holding down the Home and Sleep/Wake buttons and you can't get it recognized in iTunes to restore it, the iPod may have suffered a hardware failure and will need to go to Apple for service. Someone else here may have additional suggestions, though.
    There is no "fifth generation" iPod touch, by the way, just for the sake of clarity; not yet, anyway.
    Regards.

  • My ipod touch is showing a white screen and is not turning off how do i fix this?

    my ipod touch is showing a white screen and it is not turning off at all. can you help me please !

    First, try to Reset your device:
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

  • My Ipod touch has an all white screen, what does that mean? I can't see anything.

    My Ipod touch has an all white screen and

    If not successful, Try the remaining items of:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT201263 after restarting and restoring ipod touch, display is still white screen

    after restarting and restoring ipod touch, display is still white screen. I have done this several times. One time, the display went to the home screen, but immediately went back to the white screen when I plugged it into the charge cord. The music continued to play however. help!

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • Ipod touch not responding - tried restore function - no success -                            what do do?

    ipod touch not responding - tried rstore function - no success - what to do now?

    If you restored the iPod to factory defaults/new iPod and still have the problem the you very likely have a hardware problem and an ppointment at the Genius Bar of an Apple store is in order.

  • I have a ipod touch 2nd gen has white screen how do i fix this?

    my ipod touch 2nd gen has white screen how do i fix this?

    try to reboot your ipod, to do this hold the power button for 5 seconds, continue to hold the power button and press the home button for 10 seconds (at about 8 seconds the ipod will turn off ignore that) after that realease the buttons and your ipod should return to normal. (this working on my ipod 4g when it went green screen) hope it works!!

  • My Ipod touch 4G has a white screen.

    My Ipod touch 4G has a white screen.  I've followed all the troubleshooting tips - turning off (hard to tell when all you see is white), hard reset, and restore.  I updated to the latest software versions.  Itunes recognizes the ipod.  I restored it.  Nothing changed.  Still have the white screen.  It hasn't been mishandled - no cracked screen, no water, hasn't been dropped.  Any other suggestions or is it time to call Apple?

    If you have done al the hardware troubleshooting, call Apple to get it serviced.

  • TS1538 i cant get my new ipod touch 7 to be recognized in itunes? Please help!

    I cant my new Ipod Touch 7 to be recognized in Itunes?  Please help!  I'm trying to sync my music and book files with the new Ipod buts it not even listed under devices.  I have an old Ipod that I was using prior to this one that shows up under devices but not the new one.  Im only promted to transfer from what appears to be my old device?

    Alright, right after posting my question I figured it out. I plugged my iPod into one of the USB ports in the front of the MacPro and it worked like a charm. Now the problem is, what is wrong with the two ports in the back of my Apple Cinema HD screen? That I can't figure out clearly. The USB connection from it to the MacPro is connected.

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