Ipod touch not seen in Itunes on windows 7

My Ipod touch has stopped working. I had a new laptop with vista that i upgraded to windows 7. I can see the ipod (as disk storage) on my computer but when i plug in to USB it bleeps but does not lauch or itunes or become visible if itunes already loaded. I have gone through all apple stuff for clean uninstall of every thing and i upgraded to latest version itunes. I went apple store..not very helpful..said my ipod syncs with a mac but cant do anything because they think it is windows 7! Any ideas, its driving me nuts.
Stuart

Righty-ho.
Here's the theory.
AMDS (which we need for Touch recognition) installs the usbaapl.sys and netaapl.sys drivers on a PC. As well as in the Program files, files for those drivers go into some other locations on a PC. Usually, when AMDS is uninstalled, those files and folders get uninstalled. (I just confirmed that yesterday on my XP SP3 box.) But it is possible for some of those files and folders to get stuck and not be removed by an uninstall. (Confirmed that yesterday on a different XP SP3 box.)
I've confirmed that the leftover files/folders can cause trouble with AMDS reinstalls (they are the source of some "rolling back installation" messages during AMDS installs). But I reckon they might also plausibly cause some grief in iPod/iPhone recognition contexts too. That's what we're going to follow up on with you, Stu.
let's start working on that.
First, we'd better try to track down where the little beggars live on a Windows 7 system. We're going to have to do some settings changes on the PC in order to even see them.
From the Start menu, click Open.
In the Organize menu, click Folder and Search Options.
Click the View tab.
In the "Advanced settings" pane under "Hidden files and folders" make sure that:
The "Show hidden files and folders" option is selected
The "Hide extensions for known filetypes" box is unchecked
The "Hide protected operating system files (Recommended)" box is unchecked
Click OK.
Now we're going to run a search for usbaapl ... I don't have a Windows 7 box available for reference, but this is how I'd do it in Vista.
I go "Start > Computer" and type usbaapl in the Search box. When it tells me it can't find it, I click Advanced, select the "search hidden, non-indexed and system files (may be slow)" box, and then wait for an eternity until the green progress bar up on the top of the "Computer" window has completely disappeared.
What files and folders with usbaapl in the name do you see show up in your search results, and what are their file locations?
Now repeat the search, this time for netaapl. What files and folders with netaapl in the name do you see show up in your search results, and what are their file locations?

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