Ipod touch not working after update

I just attempted to install the latest iPod touch software update via itunes. It downloaded and started installing and everything seemed normal. Then I got a weird error that said something along the lines of "Could not update ipod. Error 9" Now the ipod won't turn on at all, won't reset, and itunes doesn't recognize it. When I plug it into my pc (where it is synced), I get a windows bubble that pops up saying the device isn't recognized. When I plug it into my mac, nothing happens at all.
Any suggestions?
-CEJ

Hey everyone. I had this same issue (1st Gen iTouch crashed in the middle of the update with an error, then perpetually showed the USB cable picture and wasn't recognized by my PC).
I was flying West for Thanksgiving, and the prospect of not having my music was so terrifying that out of complete desperation, I borrowed my roommate's Mac to see if I could somehow magically finish the update there. For whatever reason, it worked!
I don't know if it was the fact that it was a Mac, an older version of iTunes, or what, but I was able to do a restore after downloading the new firmware on his computer (I think it was an old Powerbook G4), though I lost all my data. Still, it works now, and I was (thank God) able to listen to it on the plane trip after re-adding my music.
So I wish I could give more details, but at the very least, THERE IS HOPE! Maybe someone more daring and less busy than I can narrow down the variables, otherwise I'll see if I can figure more out when I get back home this weekend. However, I sincerely hope Apple takes responsibility and figures it out themselves before then. Given how serious losing your ability to listen to portable music is for most of us, I really can't believe that they haven't even deigned to address this issue on their own boards.
Anyway, happy Thanksgiving everyone, and hang in there.
-J

Similar Messages

  • IPod touch not working after 5.0.1iOS update

    It seems like a lot of people are having issues after the new 5.0.1iOS update. I want to share my frustration and what problems I'm facing. After the update my ipod won't sync properly. It freezes my computer and then my computer shuts down everytime I have my ipod connected to my computer. My music and apps on my iPod are like ghosts they are visible but do NOT work after being pressed. I tried resetting the ipod, same problem. I uninstalled and reinstalled iTunes, same problem. There is only problems with my computer when the iPod is plugged into the computer and trying to update. I am so ANGRY because I love my iPod and I can't use it to listen to music or communicate with my family and friends. I hope Apple will help all of us soon and fix these HUGE bugs, and FAST.

    Have you tried the sandard fixes:
    - Reset. Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Retore from backup
    - Restore to factory defaults/new iPod.

  • IPod touch not working after data erase

    I have an iPod Touch 1st generation. Although it is old it always worked perfectly. It was until I put "erase all data" in the iPod settings when it stopped working. I'm not sure of what I did. I was expecting to erase only songs,apps, videos, photos, etc... but now I don't know if I erased some important software that makes the iPod work. The ipod always turn on when I charge it, but I only see the white apple and the sign that is loading. I'll be glad if you help me on this!

    Sadly, I too am having problems here...I recieved apple error 2330 sometime after the Fall...I have been trying to sleuth and work my way around all this mumbo jumbo for months!
    1) I cannot properly use iTunes for some reason
    2) I erased the data in my ipod Touch (1st generation) manually via the iPod Touch, and right after I did this, it gave me the Apple logo with the slash and the spinning progress wheel that users above mentioned...
    Please help us!

  • Mail on iPod Touch not working after iCloud password change

    A few days ago, I was prompted to change the mail password for my iCloud account.  My iPad and MacBook mail were both successfully updated and then accessed.  When I tried my iPod, it said the password was incorrect.  I delted the account and added it again, but the account is still not accessble.
    After some research, I think my iPod is a second-generation model.  It was purchased two years ago this month, so I was disappointed to see that it cannot be updated to iSO 5.  Because I cannot have this upgrade, I cannot get the iCloud option in Settings which would help me out. I suspect this is the root of my mail problem.
    Is there any way to get my mail to work?

    Update:  I just spent some time with an on-line chat.  Turns out that when I switched to iCloud a few months ago, I missed an opportunity that started on May 1, 2012.
    For those of you who have not yet made the switch to iCloud, the paragraph below might help.  Please note that the Apple help said that I should use Firefox rather than Safari to access the site.  Crazy!  Why would an Apple Application not work.
    What if I just want to keep using my email on all my devices?
    As of May 1, you can choose to keep using your mail after MobileMe ends, even on devices that don’t meet the iCloud system requirements. Just go to me.com/move and select the option to keep using your email after MobileMe ends. Once you have completed this short process, your mail will continue to work on devices that don’t meet the iCloud requirements after MobileMe ends on June 30, 2012.

  • Ipod touch not working after upgrades.....

    So I went ahead and upgraded my itunes to 10.5, and got the newest download for my touch (can't remember what number it is).  Now when I went to sync my ipod itunes didn't recognize my ipod, and when I went through and did everything the tech manual said with the whole msconfig stuff, it worked for a little while.  Went ahead and synced my ipod and none of my music showed up as being in the ipod, but on teh ipod usage it showed them all as being there.  So I restarted my computer and turned off my ipod thinking that will work.  Logged on my computer about 30 minutes later and now my ipod isn't being recognized by my computer again.  Please help.

    And now my other 2 ipod touches are not showing up on itunes as being recognized.  Someone please help.

  • IPod Touch Not Working After Upgrade

    I upgraded my iPod Touch 4G from iOS 4.3.5 to iOS 5.0.  After the upgrade, the iPod Touch is stuck on the "Connect to iTunes" screen, and is not seen by iTunes.  Does anyone know why this happened, and more importantly how I can reload iOS 4.3.5?  Thanks for any information you can provide.

    Downgrading the iOS is not supported by Apple.
    Try resetting your iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • Ipod touch not working after being attached to new charger

    I have a 3G ipod touch, and recently bought a mains charger. Although the charger isn't an Apple, it is compatible with the itouch (i checked with around 4 different retailers). As soon as I plugged it in, the touch heated up incredibly, so I unplugged it straight away, and now the touch won't work at all - doesn't reboot, isn't recognised on the PC, won't charge via the computer etc. The retailer admits that the charger is faulty - they've tried in on another ipod and nothing happened at all - but I'm not sure if they will accept liability for my ipod. They are saying I should contact Apple.

    Have you tried the sandard fixes:
    - Reset. Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Retore from backup
    - Restore to factory defaults/new iPod.

  • Ipod Touch Not working after dropping

    I dropped my Ipod Touch and not able not turn it on after that. The screen shows frozen state (time of the dropping) with no brightness. Any input on this appreicated. Thx

    Hello and Welcome to Apple Discussions. 
    I'm sorry to hear of your woes... Have you tried the standard troubleshooting techniques?
    http://docs.info.apple.com/article.html?artnum=306418
    If the screen is still showing a display and is intact then you may be in luck.
    Otherwise you're probably looking at a household insurance claim (if covered).
    If you do get lucky this time go and get yourself at case too.
    Let us know how you get on.
    mrtotes

  • Ipod Touch not syncing after Update

    I've just restored my Ipod Touch with new software and it's been restored but it won't sync anything other than podcasts and the last album I added to my library.
    All the boxes are ticked to sync music, apps, films etc but it's just not doing it.
    Any ideas?

    Hello mdbiggio
    The article below will assist with getting your iPhone back to showing up in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Iconia Tab 8 W Touch not working after update to Windows 10

    So, I have an Iconia Tab 8 W which came with Windows 8.1. I updated to Windows 10 but there seems to be some issue with the default graphic card driver since the touch doesn't work (works during the installation process so it's not a hardware problem). I managed to plug it into a powered USB hub and get a classic mouse-keyboard setup working but the touch is still dead. I found drivers on the ACER website but not only do they not have any sort of "setup" or "install" file, the Graphic Card doesn't show at all on the device manager. So, the "update driver" option is not an option.  I've tried reverting to Windows 8.1 but the place where this option should be doesn't show it. I can only clean up the PC or boot into safe mode. Tried both, none works. As a last resort, I downloaded the Windows 8.1 media creation tool and booted into it to reinstall Windows 8.1 but now it asks me for the Windows key which is no where to be found.  Anybody got any ideas?

    IIRC the touch driver and te graphics driver are two quite different things. The touchscreen digitizer looks to the system like a USB device, so a problem would show up in Device Manager either as a USB problem or a HID problem. Try W10 again but this time look into the different secions of DM for the issue.

  • HT201412 my ipod 4G power button and volume button not working after updated to ios6. i also experience wifi issue. so deppresing!

    my ipod 4G power button and volume button not working after updated to ios6.
    i also experience wifi issue. my ipod can't detect any wifi signal.
    so deppresing!
    what should i do?
    i can't put my ipod to sleep, can't adjust volume, can't shut off.
    should i update to ios 6.1?
    HELP

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    When iOS 6.1 comes out I would update.

  • HT201210 been trying to restore ipod touch for days after updating itunes. keep getting error #9. Tried it on 2 computers, with vista + XP. tried all the solutions posted. nothing is working. Thanks Apple. Didn't have this problem before updating itunes!

    Been trying to restore Ipod touch for days after updating Itunes. Error code #9. Stuck on restore screen. Tried all the solutions posted. Tried on 2 computers, Vista + XP. No device shown on computer. Thanks Apple! Didn't have this problem before update. How about rolling back your update?

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • My wi-fi on my iPhone 4S is not working after updating to ios7 and is a few weeks out of warranty, the Apple store wants me to pay £160 for a new one, are they joking?!

    My wi-fi on my iPhone 4S is not working after updating to ios7 which was working perfectly fine before. It is a few weeks out of warranty now and the Apple store wants me to pay £160 for a new one, are they joking?!

    Hi there Juicy Guava,
    You may find the troubleshooting steps in the article below helpful.
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    http://support.apple.com/kb/ts1827
    -Griff W. 

  • HT4623 Iphone 4s auto lock is not working after updating ios6

    my Iphone 4s auto lock is not working after updating ios6 i restore 3 times but still geting problem

    Hello, Chirag25.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are having an issue with the back camera.  Here is a troubleshooting article that I would recommend going through.  If none of the troubleshooting steps resolve the issue, see step 4.  
    Get help with the camera on your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/HT203040
    Cheers, 
    Jason H. 

  • How do i get my ipod touch to work after i downloaded itunes and plugged it in?

    How do i get my ipod touch to work after i downloaded itunes and plugged it in?

    This sounds like your problem:
    Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694

Maybe you are looking for