Ipod touch not working after update
I just attempted to install the latest iPod touch software update via itunes. It downloaded and started installing and everything seemed normal. Then I got a weird error that said something along the lines of "Could not update ipod. Error 9" Now the ipod won't turn on at all, won't reset, and itunes doesn't recognize it. When I plug it into my pc (where it is synced), I get a windows bubble that pops up saying the device isn't recognized. When I plug it into my mac, nothing happens at all.
Any suggestions?
-CEJ
Hey everyone. I had this same issue (1st Gen iTouch crashed in the middle of the update with an error, then perpetually showed the USB cable picture and wasn't recognized by my PC).
I was flying West for Thanksgiving, and the prospect of not having my music was so terrifying that out of complete desperation, I borrowed my roommate's Mac to see if I could somehow magically finish the update there. For whatever reason, it worked!
I don't know if it was the fact that it was a Mac, an older version of iTunes, or what, but I was able to do a restore after downloading the new firmware on his computer (I think it was an old Powerbook G4), though I lost all my data. Still, it works now, and I was (thank God) able to listen to it on the plane trip after re-adding my music.
So I wish I could give more details, but at the very least, THERE IS HOPE! Maybe someone more daring and less busy than I can narrow down the variables, otherwise I'll see if I can figure more out when I get back home this weekend. However, I sincerely hope Apple takes responsibility and figures it out themselves before then. Given how serious losing your ability to listen to portable music is for most of us, I really can't believe that they haven't even deigned to address this issue on their own boards.
Anyway, happy Thanksgiving everyone, and hang in there.
-J
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