Ipod Touch Problems (ios 6.1.6)
This is will be kind of long so please bare with me and read if you think you can help. I could really use it
This started after the recent update from Itunes. So after updating my Itunes i tried to add music onto my iPod like i normally do. it came up and said it couldn't recognize my iPod. so i unplugged it and plugged it in again. when that happened everything seemed to work just find until i tried to add a song to my iPod. My Itunes froze on me all the while deleting every single song from my iPod. now what makes it weird is through iTunes it shows all my songs on my iPod but when actually going through my iPod there was "No Content" . So i restarted my Itunes and again tried to add more songs. Only difference now was i dragged the songs over. But nothing happened. Out of last stitch effort,i managed to add all my songs back and everything was fine. until the next time it came for me to add songs to my iPod.
My iTunes would freeze horribly the minute i would try to add a song. Thankfully this time it didn't delete anything off of my iPod. i would have to Ctrl+ALT+Dlt & end the process cause just trying to close it out from the task manager would just freeze it even more. So after that i decided that i would revert back to an older version of Itunes hoping that it would fix everything. So uninstalling the newer version of Itunes I installed a previous version that caused me no problems whatsoever. But to my dismay They same thing kept happening even when using the older versions of Itunes. It would freeze the minute i would try and add a song. So i stopped adding songs on my iPod for a couple of weeks. and even went through a MASSIVE cleaning on my computer just in case it could have possibly been a Windows problem.
So this last go round i decided after a couple weeks i would try and add 3 songs to my iPod. The minute that happened my Itunes froze and deleted every single song off my iPod. So to cut my losses i factory reset my iPod in hopes that would fix the problems if it was in fact my iPod and not the Itunes Software. That's when the strange things started happening. I slowly started adding songs back and it was working as i was doing 5-6songs at a time in hopes of not freezing it by adding to many songs at once. I got to the "S"'s and it immediately froze my computer and deleted all my songs off my iPod again. So starting over,i decided to add 2-3 songs this time and once again when i got to the "S"'s my iPod froze and deleted all my songs off my iPod. This happened about 8-9 times at that point i had enough.
I got into contact with Apple support tech and through the phone we went through the steps of uninstalling each component. that's when another problem occurred. for some reason i had 2 Apple Mobile Device supports. one that was from the recent update this year. and one that said it was from 11/7/2011. were that came from i dont know. i managed to safely uninstall the most recent AMD. but couldn't do the same for the older version. it kept telling me that it couldn't find the .MSI file
That's when i scoured all over the apple forums to find a remedy to this situation. from unzipping the Itunes setup,to trying to repair it. to using revo setup to get rid of this AMD that wouldn't go away. so i stumbled on a windows program called fix it. which it showed me 2 AMD even though it was only that one device from 2011 since i successfully deleted that file. fixit managed to remove both files. so i figured i was in the clear. i re-downloaded Itunes again, but the problem is STILL there. My Questions are
Is there a solution that hasn't been thought of?
Could it just be my iPod is the problem and it's time for a new one?
would a possible 3rd party iPod manager work instead?
is there a possibility to downgrade to a previous ios for my iPod?
I really dont know what else to do. Ive tried every remedy Ive seen on this forum and from what the tech's told me and even they dont have a clue what to do. unfortunately I'm over my warranty so sending it in for a new one is not an option anymore. i just want to make sure Ive done all i can before giving up and tossing this thing in the trash.
I would try:
- Another cable
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- on another computer to help deptermine if yo have an iPod or computer problem
- If a computer problem then:
- You can either backup your data and do a fresh install of Windows
- Restore your Windows to an earlier point i in before the problem started
- Wait for an update to iTunes
Yes yo can use a program like iFunBox to manually copy music and some other things to and from the iPod and computer.
Downgrading the iOS is not supported by Apple
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When I Lock my iPod Touch 4g iOS 6.1.3, my wifi turns off. whats the problem? and also it dosent auto lock. . i leave my ipod for 2hrs open, when i came back it still open.
See this previous post.
https://discussions.apple.com/thread/4340955?tstart=0 -
I have got an iPod Touch on IOS 5.1.1, which contained my music library, including uploaded CDs and purchases. I have a new laptop (using Windows 7) and upIoaded my music library from the iPod, using Tunejack, onto the laptop. I then made a few purchases but these weren't showing up on my iPod, so in frustration, thinking this would rectify the problem, I then re-booted the iPod, with the result that my entire music library disappeared from it. I then went to sync with my lap top and went in under the 'Music' tab and clicked on download 'entire music library' but nothing happens. I have also tried 'selected playlists, artists, albums and genres' but this has not worked as well. The same issue dows not apply with eitehr my iPad 2 or my iPhone 4S. As mentioned, this music library did come from my iPod so there is no space issue. If anyone has any suggestions i would be grateful.
Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
5th Gen iPod Touch w. iOS 7 not recognized by iTunes 11.1
On Wednesday I updated my 5th gen iPod Touch to iOS 7, and ran the latest iTunes 11.1 update on my MacBook Pro running OS X 10.8.5.
For two days, everything worked fine, but today, when I plug in my fully charged iPod it is not recognized by iTunes.
Some salient facts:
1. My iPod shuffle is recognized by iTunes without problem when I plug it in to any USB port on my Mac.
2. I tried all of Apple's troubleshooting suggestions - restarted iPod and computer, tried connecting to different USB ports on my Mac.
3. My iPod touch will still charge when plugged in to my Mac.
Any ideas? Thanks.I did try all of Apple's troubleshooting suggestions. It was the cable - Thanks for the tip!
It didn't occur to me to suspect that my still-new, Apple-brand cable went bad the same week Apple released two major software updates. -
Whenever I go to iTunes with my iPod 5th generation 32 gb iPod Touch, running iOS 8.0.2, It tells me that the "Other" category is using up 14.59 gb of data. I have no clue why it says this and I have searched the internet for fixes and none worked. I have tried on a windows and a mac and noticed no change. I have tried restoring to a backup but that didn't help. I haven't had time to do a full restore but I will try if the problem persists.
An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software -
I can't update my iPod touch to IOS 4.2.1 (Error -1)
Im having trouble updating my ipod touch to IOS 4.2.1
"An unknown error occured when restoring Jakinessex's ipod (-1)"
What can I do to fix this?
I click update on my new Macbook-Pro in Itunes,
It vertifys the software,
And just before the update happens,
The error message pops up,
Im also trying to change the apple id on the ipod(I dont have the store icon in the settings to change my apple id, Which the update my ipod hasn't got)
So could you also tell me how to change the apple id in the Version IOS 2.2.1
Thanks!Try on another computer
Then see:
-1 error
-1 error too
If still problem means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
If you get it work, you get the iOS 3.1.3, the last update for the 1G here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage -
Why won't iTunes 11.0.1 sync my Podcasts to my 3rd Gen iPod Touch on IOS 6.0.1? I'm running iTunes on my MacBook with Mac OSX 10.6.8. I've checked to make sure in iTunes that the Podcast Sync box is checked and it is. I've tried checking communities and tried several suggestions and nothing seems to work for me. Everything else syncs except Podcasts. I can't figure it out. Any suggestions to get Podcasts syncing to my iPod Touch again? Thanks!
One other step I've tried was removing and completely reinstalling the playlist to the iPod. That cleared up the problem for about two days.
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Error 8288 when upgrading my first gen Ipod Touch to IOS 3.1.
I am having some trouble trying to get IOS 3.1 on my first generation Ipod touch. I have the latest Itunes, I do not have any dvd burning software like Anydvd that can interfere, and I've tried it on two different computers with no avail. Any help is greatly appreciated.
msoviolist, I opened a ticket via their so called "Express Lane" support page, I assume it'll take a couple of emails before they decide to credit you for the download. I would suggest linking to these two threads in the correspondence, this is what I included in the message;
=========
I've attached a couple of threads from the Apple support
forums, it appears this is an ongoing problem for many folks trying to
download the 3.1 upgrade for the 1st gen. iPod Touch, feel free to
check them out;
1) Error 8288 when upgrading my first gen Ipod Touch to IOS 3.1.
https://discussions.apple.com/thread/3373167?start=0&tstart=0#
2) How do I upgrade first generation touch software to 3.1.3
https://discussions.apple.com/thread/3009667?start=0&tstart=0
==========
Good luck...
Message was edited by: SpanishClash -
Can I sync iPod touch w/ iOS 4.1 w/ iTunes 9?
I updated to iTunes 10, and then updated my iPod touch to iOS 4.1. Can I switch back to iTunes 9, or will that mess up my iPod touch sync? I want to downgrade because I back up my music library to an external drive and share it with my older laptop, which is running 10.4 -- and you can't run iTunes 10 in OS 10.4.
Thanks for your help.I have an iPod Touch 2G which I upgraded to 4.1 and I'm using iTunes 9.2.1 on OS 10.6 on my MacBook Pro...I hope this helps
I've been avoiding the iTunes 10...just been monitoring the dicussions to see if Apple finally fixes the problem, before I try to upgrade! -
I couldn't find software update Setting-General to update my IOS 4.1 version Ipod touch to IOS 5 or last version. Where can I find? Could you help me please?
You must be running iOS 5 or later for WiFi updating. You must use iTunes. You must have an iPod Touch model that supports at least iOS 5. That means a 3G Touch. See Identifying iPod models.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
have an ipod touch with ios 5.1.1 that wont connect to wifi. what can i do? Ive done a restore, recovery, and still wont connect.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. Not clear if you did this type of restore
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I just updated my ipod touch to ios 6 and it is still telling me I need to update to ios 4.3
Help?I've spent most of the last two days trying to restore from back-ups and set up as new and neither worked. iTunes stopped recognizing it AS an iPod at one point so I tried reinstalling iTunes to make sure it was all up to date but it's still doing the same thing. Freezes or disconnects during sync or throws up an error message and 95% of the music that "has" synced is greyed out and not playable. I'm assuming the update has a bug cos these forums are full of problems people are having since the update, I had no issues with anything before this upgrade was installed.
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Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
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Apple Retail Store - Genius Bar -
Just updated my daughter's iPod touch to iOS 5.
Just updated my daughter's iPod touch to iOS 5. It wiped out all content on the iPod touch, and now I can't locate the "notes" to restore. She spent all summer creating these notes, and is very upset. I've tried iPhone Backup Extractor. Any suggestions?
Everything should have been backed up on the computer you restore it on. Plug it back in that computer, open iTunes, click on the iPod touch icon on the left frame of iTunes, hold your Control key down and select "Restore from Backup"
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
HT4623 can the ipod touch support iOS 7 update because my ipod keeps saying its update
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The 4th generation can not be upgraded beyond 6.1.3. It lacks the required hardware (RAM) for the new version of iOS.
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