Ipod touch prompting me for security information required then asking me to fill in 3 questions and answers but will bump me out of it and will not allow me to download app, help
Jusat the other day i started getting prompted for Security Information required when trying to download apps. on my Ipodtouvh 4Gen. Typically when I download an app. I get asked for my apple ID and then it will allow the download. This new prompt pops up after it looks like the app is downloading. It gives me the option to cancel which will not allow the download or I have to select Security information. It then brings me to a screen where it asked for three questions but as I put the questions and answers in it bumps me back to the screen of the app I was trying to doenload. Any clues???
this has recently been happening to other people. We think that it is a fault at apples end of the line. However in the cases i have seen the problem fixes itself and it goes back to normal after a day or 2 you just have to wait!
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my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
i chose not to sync my ipod for fear i would lose all my songs because the new laptop had no songs. ni chose to manage files manually, and after around 3 chages my ipod only read my purchased songs. so i unplugged my ipod and pluggd it back in. the laptop said i had all of my music in my ipod. after this the titles appeared but they were that light gray color and i couldnt play them. what happened???
That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
HI
i updated to ios 5 today on my iphone 4 much to my dismay it cant stream radio apps i paid for anymore because it somehow HOGS the internet, but yet when i tried to play one of the multiplayer adventure games it is fine. i dont know if its an INDIVIDUAL app issue whereby i have to enable or disable something or something within the settings to do with the itnernet i need to change?
i cant even download apps on my iphone either it gives an error reading something along the lines of my internet; i connect at home with wifi and successfully stream music radio apps through my home speaker system; or i did do so before updating to this TRASH!. so i'm sure you can understand why i now ask to remove ios5 otherwise there is no point in me keeping the iphone, i have one year left on my mobile contract with orange to pay for.
i need to perform a downgrade, i have ONE back up from july which would be the ios4 version if i restore it using this back up file in itunes, would it definately remove the ios 5 and put the ios4 backon my iphone ?
LorrieYou can NOT downgrade iOS.
That said, millions people have updated to iOS 5 without experiencing the problems you report. Why don't you try some basic troubleshooting before you resort to drastic measures.
Restoring from your backup will NOT revert the phone to iOS 4.
First, try to reset all settings. This will re-set the network settings and clear any personalization (wallpaper, custom assigned ringtones, etc.) but you will not lose any data.
Then, try a simple re-set. If that doesn't work, try restoring from your last backup. If that doesn't work, Erase all content and settings and set it up as a new device. It's possible one or more of the apps you are trying to use -
like i was saying, i cracked my ipod screen and i dont have coverage anymore from the apple insurance, but i was told that if i went to an apple store i could trade in my ipod touch 4th gen for a new one just paying 100 dollars? is it true?
Yes, if it is an 8G model. You will receive a refurbished one for that price.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
When trying to make a purchase for a movie I get a security information required field then I select continue and it brings me back to original screen to purchase movie. Please help.
It's telling you to verify your billing information (credit card, address, security code), which needs to be done in iTunes via computer.
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I just got a new iPod Touch 4th generation for my daughter. I have a iPhone 5 that is already set up on iTunes. The only thing I want on her iPod from my iTunes is music and apps. How do I set her iPod up so that it only gets that information? Do I set it up as a new device? If so will that alter my iTunes?
Thanks.
llfitYou can set up more than one device on your computer, and iTunes will remember the settings for each of them:
How to use multiple iPods, iPads, or iPhones with one computer
But you'll have to use your Apple ID to sync bought media to her device. Disable all other things you don't want to sync like photos, contacts, etc. -
I bought my little brother an iPod touch 2nd generation for Xmas so we could text since we love states away but it won't verify and complete updating so I can download the texting apps required by iOS 4 or later can someone tell me how to update it please
What exactly happens when you try to update the iPod? What does the error message say?
Also, are you sure yo have a 2G iPod?
See:
Identifying iPod models
I ask since a 1G can only go to iOS 2.x via iTunes and highest is 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
My apple tv appears to work fine, watching netflix and other apps. but when I try to rent an itunes movie I receive the Security Information Required message. I have sharing turned on, the apple tv and macbook are logged into the same apple ID.
WTH?
pretty frustrated.It's telling you to verify your payment details. You need to go into iTunes on your computer and check that your address and credit card info are accurate. You will also need to make sure you have put in your security code.
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Can I update my older ipod touch to play new games that require ios 4.3?
Can I update my older ipod touch to play new games that require ios 4.3? After I purchased games for my son's ipod, they would not upload due to ios. How can I update that without purchasing a new touch?
iOS 4.3 requires a third generation or newer iPod touch; you don't need to buy a brand new device in any case.
(74008) -
I'm trying to purchase a movie on my Apple TV and I keep getting an error saying "Security information required. To help ensure the security of your Apple ID we require additional information. Anyone know what to do?
You will need to verify by going into your iTunes account via computer.
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I'm getting this message "The iPod “Sage’s iPod Touch” cannot be used because it requires iTunes version 10.6.3 or later. " But cannot update iTunes because my OS is 10.5.8. How do I use my iPod with my iTunes?
Solved. Not sure what I finally clicked on on Apple.com but found iTunes 10.6.3 and was able to download that for free and now my iPod can sync.
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I opened my iPod Touch up to fix my home button. When i closed it back up it had a white screen. I tried pressing lock and home button for 10 seconds and it worked but while i'm using it it goes white with lines on the screen. Help please. This has been happening for a while and i've tried everything but it doesn't work.
Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
I have had an iPod Touch 3rd Gen for two years pretty much and the apps have worked fine. Suddenly when I go on an app it appears to launch then just exits. I tried turning the iPod off and on again, but that made all my apps behave like that. Settings and those things work fine still. Should this suddenly happen? I dont want to lose all 204 apps.
- First try resetting the iPod. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try downloading/installing a new app
- Restore from backup
- Last, resore to factory defaults/new iPod. this is last result since you will lose app data. -
My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!
When it asks for another ID on an App Update, it means that the application was purchased under your sister's ID but downloaded to your device from the iTunes library that you share. Even though you both have your own Apple IDs, since you are syncing on the same computer, you are using the same iTunes library.
Whoever purchased the app is forever tied to it, and you can only have one version of a particular app in a single library....
Does that make sense?
Cheers,
GB
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