IPOD Touch Pwd restore fail?

I have an IPOD touch a child changed the password on and promptly forgot the new password.
I have been thru the Itunes restore process several times and it finally completed the download
on the 3rd attempt. But we are still unable to access the actual IPod and set up a new password
As I understand from the Apple IPOD website once the restore is complete (which it completed on the 3rd attempt) I should be able to restore the
IPOD to install a new password.
Any suggestions are appreciated with help restoring and recovering a lost password via the restore process.

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Similar Messages

Ipod touch 16gb restore failed

Ipod touch restore failed and now when I turn it on I get a picture of a usb lead and itunes logo. WHen I connect to itunes it recognise the ipod but says there is no capacity, no software, no serial no. I've tried everything, holding the power and home buttons etc. Please help I'm desperate. Thams

Error 13 and 14: These errors are typically resolved by performing one of more of the steps listed below:
Perform USB isolation troubleshooting, including a different USB port directly on the computer.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock connector cable.
Eliminate third-party security software conflicts by following iTunes for Windows: Troubleshooting security software.
There may be third-party software installed that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your Registry. If your default packet size is set incorrectly it can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
If you find an ASR error 1000 in the iPhone or iPod updater log file, that is an error decompressing and transferring the IPSW file that is downloaded during the restore. This error is frequently caused by third-party security software interference, a poor quality Internet connection resulting in a bad IPSW download, or a conflict on the USB bus
copied from: http://support.apple.com/kb/TS1275

Ipod touch 5g restore failed

I wanted to restore my device then I cancel it. When push the top button to unlock my device 'restore failed' appears. I tried to push both home and top button but my home button doesnt work so I tried it with accesibility button but it doesnt work. How can I manage this?

Try:
- iOS: Not responding or does not turn on
when it says place the iPod in recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch wont restore - I plugged it into friends computer to charge and now it is stuck. How can I successfully restore and start using my I touch again (4th gen). TKS.

my ipod touch wont restore - I plugged it into friends computer to charge and now it is stuck. How can I successfully restore and start using my I touch again (4th gen). TKS.

You have to put the iPod touch into the recovery mode.

I went to update my ipod touch and restore it. it was working fine and then when it it restarted itself it it stuck onone scren te same one when u first get it, it will not do anythig elts what do i do please help

i went to update my ipod touch and restore it. it was working fine and then when it it restarted itself it it stuck onone scren te same one when u first get it, it will not do anythig elts what do i do please help i whont my ipod touch back

Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694

There's no music in my device (ipod touch) after restoring content because of a software issue. music is available in my laptop's cloud though. how do i restore music in my device?

there's no music in my device (ipod touch) after restoring content because of a software issue. music is available in my laptop's cloud though. how do i restore music in my device?

hi! an error message showed on my device last week and Apple support helped me restore the software on my device. Syncing went well and all my apps were available after. However, when I looked at my music in my device, it did not contain anything. The songs were in Itunes on my laptop and when I tried to play them they did not play. But, it says music is available for my account in the cloud. When I switched to the cloud, I was able to play my music already. But everytime I synced, the music from the cloud are not transferred to my device. Most of the music that I have are from other sources. How do I download those again to my device? I tried what I did before which was to copy the song from my laptop then edit paste it to iTunes but this did not work like before when automatically it becomes available on my device.
pls help. thanks!

TS3694 iPod Touch wont restore

My ipod touch wont restore. When i connect it to the computer it says the ipod is in recovery mode so i proceed to recover the ipod than a error message comes up saying the iPod cannot be restored (1). Any help or ideas would be appreciated.

ERROR (1)
I have not seen a solution for that error but try:
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch has restore and hangup when i remove the usb connector.

My ipod touch has restore and hangup when i remove the usb connector. Help me please, i don't know what to do. Thank you.

What does "has restore" and "hangup" mean?
Maybe the battery is dead but need more information.

HT201210 at the end of iOS6 download,my ipod touch says 'update failed'.i need some help to resolve this problem. thanks

at the end of iOS6 download,my ipod touch says 'update failed'.i need some help to resolve this problem. thanks

Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next connect to iTunes and update via iTunes. Others have had the same problem.

I have a new ipod touch and it says choose to set up as a new ipod touch or restore from a backup. If I restore from backup will my old ipod continue to be synced as before?

I have a new ipod touch and it says choose to set up as a new ipod touch or restore from a backup. If I choose restore from a backup will my old ipod continue to maintain the ability to be synced on my same account?

Yes. It will not effect your other iPod.
However. change the name of the newer iPod if necessary to avoid confusion if the second one is named the same as the first
iTunes: How to rename your device

Today bought 4 Ipod touch. Synchronize failed. Synchronization stops on the preview step. What to do?

Today bought 4 Ipod touch. Synchronize failed. Synchronization stops on the preview step. What to do?

ipod repair options - https://discussions.apple.com/thread/3900047
Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/

How can i restore my ipod when the restore fails

I have a 32GB iPod touch, and it's been bricked over a year now. Every time I have tried to start it, it gets stuck in boot loop. I've scoured the net for ways to fix this other than the restore function. Every time I try to restore, it fails with a 1611 error code. I had tried to send it in for warranty repair when it was in warranty, and they promptly sent it back to me, accusing me of submerging it in water because the water exposure indicator was activated... and trust me, I baby my gadgets. If anything, it would have been sweat or condensation. But anyway, with ranting aside, how can I fix this? I feel like I am out of options...

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
The phrase "the device may need service" means the iPod has a hardware problem. From the information you provided it appears that you have hardware damage.
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price

IPod Touch (2nd generation) fails to sync correctly under Windows 7 SP1.

My 2nd generation iPod touch has started acting strange since I installed the latest service pack to Windows 7. It worked fine prior to this, but since I've updated to service pack 1, I've been unable to sync my applications properly and when I attempt to restore the iPod to the original factory settings I get the following message: "The iPod "iPod" could not be restored. An unknown error occurred (6)". I've attempted both an update on an existing Windows 7 installation and on a "clean" installation where I install the OS, then the service pack and then the iTunes software (latest version 10.2.0.34). The second method worked to sync my iPod touch intially, but a day later after I downloaded updates to some of my purchased apps, these programs failed to sync to the iPod as they were not "signed". I've authorized and deauthorized my computer as suggested, uninstalled and reinstalled iTunes and backed up my iTunes library as suggested. The problem continues and I'm more than a little frustrated by this. The sync fails and I end up with a iPod with NO content on it. Or, when the restore fails I have an iPod that's looking for a connection to iTunes. Anyone have any suggestions?

Try DFU mode and then restore via iTunes
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

IPod Touch Sync Issues - Fails, then 100% CPU

I've been having a problem where when I try to sync my iPod Touch on my computer, it fails some way through, then the CPU is cranked up to 100% and I have to forcibly restart my computer. Ever since I've installed Windows 7 64-bit I've been having sync issues so I tried restoring it completely and I got myself into this mess. I originally had Vista 32-bit so I'm not sure if it's because of the change. But I have an HP Pavilion dv2615nr. Any help would be greatly appreciated cause I cannot get any music onto my iPod.

dv2615nr
I believe you've got an nVidia chipset on that model. If so, and you've got over 4 GB of RAM, you'll need to update your Host Controllers.
It's available either as a Microsoft hotfix:
[You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM|http://support.microsoft.com/kb/976972]
... or as a Host Controller update from HP:
[Driver update for Win7 USB issue on nVidia chipset systems now available|http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs/Driver-update-for- Win7-USB-issue-on-nVidia-chipset-systems-now/m-p/188193]
(Unfortunately, it doesn't always appear on the downloads page for a specific model ... if you upgrade to 7 on some earlier models, they don't always provide all potentially relevant drivers. I couldn't find any Windows 7 drivers available for you model for example.)
To doublecheck to see if your model does have an nVidia chipset, it might be worth posting over at the HP Support forums.

IOS 5 Ipod touch wont restore!!

I am trying to upgrade my ipod touch 4th gen (8GB) to IOS 5. Performed a sync first, with backup and then ran the update. All went well until the restore stage which failed with error messages "The ipod could not be restored. An unknown error occurred(1611)". I followed the instructions to restore the device , same error message. Tried resetting both the ipod and my PC, performed a restore but again same error message! Please help as my ipod is a total brick at the minute!

If you are reciving error 1 i think it is then your device is stuck in a recovery loop.
Download firmware umbrella and connect your device to the computer with the program running, you should see a button saying kick out of recovery. After this process try the restore agian.
Also if you have previously used firmware umbrella in the advanced tab make sure the option to update you host files is disabled and click apply as this can lead iTunes to thinking you are trying to jailbreak you device when you are infact not.
If you have any question please ask
Syther101

IPOD Touch Pwd restore fail?

Similar Messages

Maybe you are looking for