Ipod touch remains black, cant restore reset or conect with i tunes. tried resetting recharging but remains black. before it shut down i was warned that i didnt have space to load a app then the screen went white with black lines; kinda of like fuzz
is there another way to restart?
- After charging for half an hour see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Last, make an appointment at the Genius Bar of an Apple store.
Similar Messages
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iPhone 5s won't turn on is it killed?
I've had the same thing happen to me when an app starts to lag, shutting it off will burn it on the screen, not allowing you to enter your passcode for the Iphone. It is frustrating but do as @kb1951 said. It worked for me.
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It showed a number of apps to be updated on my iPad, so I clicked 'update all' as usual. It started, then the screen went white. The icons for the apps on the desktop went black, as they do, with the first one half way around the little circle timer, and two marked 'waiting', with others not that far into the process. They all stopped. Now I can't stop the update process in the App Store, or use any of the apps. What do I do next? Help, please!
Hello there, Rev Susi.
From what I can gather you have a few apps that only display "Waiting". The following is a past discussion that dealt with a similar issue, the answer may help you as well:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iPod touch's power button got stuck and then the screen went white.
My iPod touch 4G was a great device, until I stopped using it when iOS 7 came out back in 2013. Then eventually I got back to using it and then one day the power button started acting a little bit funny and then the entire button got stuck in the device. Eventually I tried to fix it so I opened up the screen and tried pushing the button back up. Then the worst happened, I touched something behind the screen and then the screen froze. Then the screen went white. I could do nothing as the power button was stuck in the device. Then it just sat there, white, until it died a few hours later. So heres my question,
What do I do?See my reply in this discussion:
Turn on without Home/Power Button -
Hi, when i was updating my ipod last night i had noticed it had been doing it for a while. I then realised that it had froze so i just thought to restart it. When I did this it restarted normally by having the apple icon appearing, then the screen went white for a few seconds and the ipod then turned off. Before i even touched another button the ipod restarted again and the white screen appeared again and this has been on a continuse loop everytime I touch a button on my ipod since last night. Please tell me that someone knows what to do!!
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Just updated my Ipad operating system and one of my apps starts but then the screen turns white, with only the advertisment at the top showing
The normal suggestions.
Close the app,off fully. Double tap the home screen then touch and hold any of the icons on the task bar until they jiggle, then close them all off by touching the - sign.
Then reboot the pad and try the spp again. If same issue, delete the app, then reload it. ( no charge). You may just have a bad copy. If continues, write to the developer, they may need to do an update. I have an older version of the same app and it works fine.
Since yours is the ad supported version, they are maing real sure you see the ad. Is it as simple as you need to click thru the ad to get to the game? -
My friend was sending a text with a pic as an attachment and then suddenly, she got a blank screen with the white apple logo and it then shut off. When she turned it back on, she discovered all her texts and her contacts were missing. How can she get them back? She's got a iOS 4.3.5 with a 16GB iPhone 4.
Connect to the computer she regularly syncs to, right click on the iPhone's name in iTunes, and choose "restore from backup".
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My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, try a Restore:
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more that you can do. Post back if none of the above solves the problem.
By the way, I always allow "push." That allows the app developer to "push" information to your device rather than waiting for you to ask for it. However, "don't allow" shouldn't cause the problem that you're experiencing. -
Hi something happened to my ipod the screen went white
hi something went wrong with my ipod the screen went white because of an app
There's a couple of things you can do.
First Hold the off button for a long time.
If this fails then go onto your iTunes on your computer and restore your iPod. Don't choose the restore to factory settings option.
If this fails go into the App Store and ask for assistance from them. You have to book an appointment.
Hope I could help.
Tom -
what do i do when i charge my ipod and it turns on then the screen turns white then cuts off ?
Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
After the most recent update, the screen went white on my touch. Any one else have this prob?
After recent update of my 4th gen iPod touch, the screen went white. I can still see the background a little but, there is a screen "burn in" as well. I restored it but it did nothing to fix it. AHHHH!
That happens sometimes.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
The screen is white with a file folder and then at ? in the middle
Before declaring that the disk is dead (which is a common cause for what you are seeing), try the steps outlined in this article:
http://support.apple.com/kb/TS2570
This article also has some troubleshooting steps you can try:
http://support.apple.com/kb/ts1417
If you don't have your original system disks, you can boot into single user mode folloing these instructions:
http://support.apple.com/kb/ht1492
and then following the directions for running the fsck command in the second article I list above.
I would try these things before giving up and assuming that the disk is dead. The flashing question mark indicates that a valid boot disk cannot be found. One cause for this is that the disk has experienced hardware failure. However another cause could be that the system and boot files on that disk are somehow damaged (perhaps from a power surge or an improper shutdown of the computer) and in some cases the above repair steps can restore them to working condition. -
I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
I was using my MacBook Pro Mid-2010 and then the screen went blank, I did a hard restart and went to restart again and it won't startup. The white light comes on and then the computer kinda "clicks" off!
Execute the procedures in this support article:
http://support.apple.com/kb/TS1367?viewlocale=en_US
Ciao. -
Was skiing with a lifeproof on and my phone did not get wet. On the ride back my phone was struggling to send/receive messages and had trouble opening apps. The screen froze and I hit the sleep button; since then, it has not turned on. Any suggestions on what to do?
It probably got too cold and shut down. Warm it to room temperature, then hold the HOME and SLEEP buttons at the same time until an Apple logo appears.
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