Ipod touch required software not installed although reinstalled 3 times, help please

I had an ipod nano and itunes work fine, i bought new ipod touch 4G and connected it to itunes and get a message that say this ipod cannot be used because the required software is not installed. Run the itunes installer to remove itunes, then install itunes again. i have done this 3 times with latest itunes but still the same message ad ideas? Any help would be appreciated thanks

If you have a PC I would try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Similar Messages

  • Error message is showing while connecting to itunes - "This iphone cannot be used because the required software not installed. Run the itunes installer to remove the itunes, then install the 64bit  version of itunes - Pls Help

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    PLEASE HELP.!!!!
    <Personal Information Edited by Host>

    Hello Negaz
    When you uninstalled iTunes, did you uninstall it by using the article below or just uninstalled iTunes? The best practice is to remove not only iTunes, but also other associating software in the order that the first article give. If that does not work, then check out the second article for more troubleshooting options for connecting your iPhone to your computer.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    -Norm G.

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    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
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    Good Luck friends!

  • 32Gb iPod touch makes Windows 7 PC freeze... Help please

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    HPE-070a
    Ahhhh. That's one of the Elites with the MS-7613 Motherboard with a P55 express chipset. They were pretty cranky with the initial versions of their BIOS and Toyuch/iPhone connections.
    Is your BIOS up to date at the moment?
    [HP technical support > HP Pavilion Elite HPE-070a Desktop PC > Microsoft Windows 7 (64-bit) > Software & Driver Downloads: MS-7613 Motherboard BIOS Update|http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv -82023-1&lc=en&dlc=en&cc=uk&product=4020085&os=4063]

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    Hi Apple Support Communities: I need your help in order to know exactly ¿What to do with a copy corrupted of iTunes, after a clean installation of
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    Delete the iTunes application.  Download the installer  http://www.apple.com/itunes/download/  and re-install.

  • TS1538 My ipod touch will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

    My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

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    Run this to see if it helps determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if you have an iPod or computer problem'
    Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

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    i have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?

    i have a 2006 imac (intel) w osx 10.4.11  <  Tiger
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    You need to upgrade to Leopard v10.5.8 at the very least in order to sync, restore, and backup an iPod touch.
    See iPod touch system requirements here.
    Leopard is available from Amazon here.

  • Software not installed correctly to communicate with ipod/iphone. This message appears when itunes is opened

    software not installed correctly to communicate with ipod/iphone. please install again

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
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    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
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    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • Software not installed correctly to communicate with ipod -Tryed evrything

    Hello i am geting the "Software not installed correctly to communicate with ipod" error. I tryed everything on http://docs.info.apple.com/article.html?artnum=93716 nothing worked. I need help for a fix. I was having error 2095 before then i fixed it. Now im having this problem
    Ipod: 30 gig video
    Computer: HP a1112n

    Itunes ver: 6.0.2.23
    that rules out one set of possibilities.
    okay, we'd better check on the following two possibilities then. (the second one has shown up in itunes 6.0.0.18, 6.0.1.3 and 6.0.4.2, so it's a live possibility with a 6.0.2.23.)
    The Tick 247: iTunes not recognizing your nano? Here's a possible solution!
    markinmadison: Re: "The software required for communicating with the iPod is not installed..."
    love, b

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