Ipod touch restoring problems

hey! need help, i just got an ipod touch...new...sealed and everything...well i just conected it to my computer and it appears that there's a software upgrade. ok, i upgraded it and when it finished it appears an error message...it says UNKOWN ERROR...then it tells me to restore my ipod but in the restoring process, before finishing, appears again an error message that says that had occured an error during restoration and the ipod wasn't restored...an unknown error again...
what happened!?

I had the same prob, called Apple. They told me to uninstall iTunes, Quicktime, and Apple Mobile Device, then go to website and redownload iTunes. I then reconnected my ipod and it worked. There are some articles on how to uninstall, try http://support.apple.com/kb/HT1923

Similar Messages

IPOD TOUCH RESTORE PROBLEM

My IPod Touch is in recovery mode with just the Apple Logo on the screen and I keep on getting unknown error message whenever I try to restore my IPod Touch on ITunes...What do I do to fix this problem?

Not good:
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod touch Restoring problem

i am trying to restore my ipod after the ios 4 update but it freezes a quarter of the way through.
Message was edited by: Hodges3902

I am having the same problem. I attempted to update the iPod touch through iTunes 9.2. I froze part way through the installation. I am now attempting to restore the iPod. I have tried on my XP machine, an iMac and a Vista machine. It always stalls in the same spot, about a quarter of the way through "Restoring iPod software". I called Apple and was told this process could take up to 48 hours? That seems ridiculous. It has been "stalled" now for 7 hours - no progress no error message.

Ipod touch restore problem *URGENT PLEASE HELP*

Ok well I just inherited an Ipod touch from my friend who upgraded to a iPhone and it has a lock code, which I don't know. I called up my friend and asked him the code, he didn't know it of course... so i just guessed passwords and it said it was locked, I only have one more try until it locks permanently. So, I tried resetting it and it didn,t work. so i put it in recovery mode and it was gonna be ok, but my problem is I have slow dial-up internet and cannot re-download the software because my internet turns off randomly and it takes about 35 hours straight to download the 280MB, my other problem is that every time the download is disrupted, what itunes has already downloaded deletes itself and I have to start over from zero. I cannot fully download the software and have no access to hi-speed internet, I need a solution please otherwise im sitting here with a $300 piece of junk.

Just bring it over to your friends house and have him reset it for you. Then bring it to your house to put your music on it.
It is as simple as that. Too bad you have dial-up still. I use broadband and it is very fast.
Timothy Z.

IPod Touch Restore Problems and Other

I connected my sister's ipod to my computer and removed all the songs from it to sync all songs from the library on my computer to it - so that it would only hold one library of songs. It kept getting all kinds of errors and when I looked at the music on it, it had all the songs from the library but very few could actually be played - the rest were gray and looked to be disabled.
I restored the iPod, after waiting for the newest system update to be downloaded, and all seemed to be going well. Now that it's done I see that nothing has changed with anything really being fixed. Actually, now it's almost unusable. My computer said that the iPod could not be restored, although now it has the image of "connect to iTunes" on it. So I connected it to iTunes, and yet it continues to do nothing. My computer recognizes it and says it is connected, yet iTunes continues to do nothing with it.
I am extremely displeased with this matter and don't understand what I'm doing wrong. Any help or solutions would be helpful.

I connected my sister's ipod to my computer and removed all the songs from it to sync all songs from the library on my computer to it - so that it would only hold one library of songs. It kept getting all kinds of errors and when I looked at the music on it, it had all the songs from the library but very few could actually be played - the rest were gray and looked to be disabled.
I restored the iPod, after waiting for the newest system update to be downloaded, and all seemed to be going well. Now that it's done I see that nothing has changed with anything really being fixed. Actually, now it's almost unusable. My computer said that the iPod could not be restored, although now it has the image of "connect to iTunes" on it. So I connected it to iTunes, and yet it continues to do nothing. My computer recognizes it and says it is connected, yet iTunes continues to do nothing with it.
I am extremely displeased with this matter and don't understand what I'm doing wrong. Any help or solutions would be helpful.

So my Ipod Touch restored for some reason, and it doesnt show any of the apps i bought on iTunes. How do I make them come back?

So my Ipod Touch restored for some reason, and it doesnt show any of the apps i bought on iTunes. How do I make them come back? Please Help

Redownload them from the iTunes Store. It's free.
(58292)

IPOD TOUCH RESTORE ALL SETTINGS PROBLEM FIXED!!!!!!!!

OK,
So you have to turn of your ipod touch then unplug it from the computer but leave the other end of the cable connected.
Thn you have to hold the home button and plug in the cable at the same time and it will come up on itunes (must have it already open)
ipod touch/iphone needs to be restored.
click "ok" then "restor" then let the magic do the work.
i hope this helps guys

Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Ipod touch disabled - problem with restoring

hi, i have forgotton my password for my ipod touch and it has now disabled to the point where i have to connect to itunes. my problem is, i would like to keep my data on my ipod, however i know that i may have to erase it all. I am having to use a different laptop from what i normally use, my Acer aspire 5100, as my laptop currently has a broken motherboard. i am now using a Dell - Inspiron 1300.
I know i need to sort out the settings on my itunes but i recieve the message
"itunes could not connect to the ipod "jess's ipod" because it is locked with a passcode. you must enter you passcode on the ipod before it can be used with itunes"
i dont understand, i can not do anything on my ipod as it says in the red box to connect to itunes. then itunes tells me to enter my passcode so i cant do anything and so i am stuck with no solution.
please urgent help ASAP
im going away and need to get this sorted!

Start here - http://support.apple.com/kb/HT1212 and write back if you can't get it fixed.

Ipod touch restore -- major problems

I tried to update my ipod but it didnt work and I have no back up so when i try and restore it it wont do it -- whats the best way to put the firmware back on my ipod with out itunes

- After charging for at least an hour see if placing the iPod in recovery mode will make it visable in iTunes so you can restore it.
- If unsuccessfull see it placing the iPod in DFU mode will allow you to restore it.
For recovery mode see:
iPhone and iPod touch: Unable to update or restore
DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

IPod touch Battery Problems Since iOS 7 was installed last year.

Hello, I've had recurring battery problems with my iPod touch since the iOS 7 update was installed, and I find myself having to charge my iPod touch (5th Generation) a lot more frequently since I installed this update.
On iOS 6, I had never experienced any problems with the iPod touch's battery, as I was able to let the battery drain down completely, and let it charge for 4 hours (recommended). After the iPod touch was fully charged for 4 whole hours, I was able to unplug the lightning cable, and the iPod touch on its own would last a few days to at least a week or two weeks.
On iOS 7, since it saw its general release on the 18th September last year, I have found that the iPod's battery has drained so bad, that it dies too quickly, and when I put the iPod touch on charge, in almost an hour, the iPod touch tells me that it is 100% charged. However, when I take the iPod touch off its charge after it fully charges for that hour, it quickly drains down again.
I have gone through the standard procedure of restoring my iPod touch to its factory settings, and I have seen absolutely no improvement on the battery life whatsoever. I mainly back up whatever is on my iPod touch (I back up pictures, videos and also transfer updates that I have installed for certain apps onto iTunes), though I have seen how some people have backed up the data on their iPod's or iPhones, only they find their iDevice draining so quickly.
Even turning off certain features in the Settings app to improve the battery life doesn't help, as there is almost no difference that solves the problems I'm currently having with the iPod touch's battery.
I recently heard about the free iPhone battery replacement program which is now available, so I'm starting to worry whether I have to pay for a new replacement battery for my iPod touch.
Your help in this matter would be gratefully appreciated.
Many kind regards,
Alex Smithson
Message was edited by: Alex169853

I mainly charge the iPod touch itself for four hours and it still doesn't make a difference. I've had my iPod touch for almost 2 years and since I installed iOS 7, it still doesn't make a difference.
I was wondering, if the article you have provided doesn't sort the problems with the battery out, is there another alternative??
Your help and advice is most appreciated.
Many kind regards,
Alex Smithson

IOS 8.1 iPod touch 5 problems

I recently updated my iPod Touch 5th gen to iOS 8.1 and have found a few rather annoying problems.
1) It now takes basically a whole day for my iPod to charge. I cannot use my iPod and charge it at the same time (or only on very low battery use apps), which I could before . The battery life has dropped pretty significantly. When I plug it in, it is extremely tempermental about being connected.
2) I added some new songs to iTunes and it took over fifteen tries over a three day period to get it to sync my iPod.
3) This one is very important as much as extremely annoying. When I start typing on the Internet, Safari will freeze up and stop working.
Is anyone else experiencing the same problems? Has anyone found any solutions?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPod Touch Internet Problems

My iPod Touch connects to my wi-fi but the internet does not work. I've tried forgetting the network and re-entering the password, I've updated all software, I've reset network settings, and I've also restored my ipod touch to factory settings to see if that would help. As of now, none of that has fixed the issue.
Any help on this matter would be greatly appreciated! Thanks!

You may not really be connected to your network.
Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Restarting your router by removing power to it for 30 seconds and restarting it may get around this problem. If this doesn't work then check for a firmware update for your router on the manufacturer's support web page.
If you need more help please give the make, model and version of your router and how you have it configured.

IPhone SDK with iPod Touch 2G problem

I installed the SDK last night but when I went to plug in my iPod Touch 2G, I got the error message: 'Unable to locate a suitable developer disk image. Please re-install the SDK'
I have reinstalled the SDK many times but still get the same error message. Any help appreciated.
Thanks

{quote}He's talking about the iPod Touch, not a regular iPod{quote}
Yep, I know. Do a Google search for "Unable to locate a suitable developer disk image". Found this on the comments of [this blog post|http://www.tbradford.org/2008/03/iphone-sdk-beta-2-possible-ppc-fix.html]:
{quote}
If anyone else runs into the "Unable to locate a suitable developer disk image." problem, there's a package called "DeveloperDiskImage" in the iPhone SDK that needs to be installed.
As of 2.1, these are the extra packages that you need to install manually:
iPhoneSDKHeadersAndLibs
iPhoneSimulatorPlatform
iPhoneHostSideTools
iPhoneDocumentation
DeveloperDiskImage
{quote}
Another [blog post|http://khakionion.blogspot.com/2008/09/iphone-sdk-21-doesnt-include-ipod-t ouch.html#links] says:
{quote}
The problem is that the huuuuuge iPhone SDK 2.1 installer doesn't come with the iPod touch 2.1 firmware image. Suck. Fear not, though: All you have to do is force iTunes to do a firmware restore, which will download the appropriate image. On next launch, Xcode will find it and everything will work great.
{quote}

IPod Touch restore after every charge?

I have an iPod Touch 3rd generation, my battery life is probably around average for the age.
Everytime the battery on my iPod dies, I have to reconnect it to iTunes and completely restore it to factory settings.
I get a message that states my files could not be read, and that I have to connect to iTunes.
This only happens when I forget to charge it, and the battery completly dies. I cant seem to find any links to someone with the same problem.
Can anyone help me fix this, or if not tell me why this is happening? All of my software is up to date

As a test, just try restoring to factory settings/new iPod. The let the battery fully drain. If it happens then that indicates a hardware problem. It could be because of the battery or some other problem.

IPod touch serious problem

I was just 5 mins ago using my iPod when I realised the wifi wasn't working so I decided to reboot it. I have a jailbroken ipod so I was able to just tap the reboot toggle from the NC. It was rebooting like it usually should be when the apple logo came up and went away just like it does when you first activate your iPod touch. After that the big iPod sign did come up with slide to set up. It won't even let me set it up again because the activation thingy is down so don't bother telling me to do that. Anyway I then tried connecting the usb cable. But every time I do that it just resprings but goes back to the activation thing.
iTunes won't recognize my iPod so I can't restore anything.
What do I do?

poninaine wrote:
Lol, sorry but the fact that it's jailbroken is most definitely not the problem.
Believe what you want, but it does not change the truth. Your iPod is NFG because it is jail broken, and because your iPod is jail broken, the members of this community and Apple are under NO obligation to help you.

Ipod touch restoring problems

Similar Messages

Maybe you are looking for