Ipod touch says its connected to wifi but wont work? Help!

My ipod Touch 4th gen says its connected to wifi, but then wont work to any app involving wifi. We've had someone check out our Internet and our router and its fine. Every wifi needing device in the house works but not mine. Ive had my ipod for about 5 or 6 months and its never ever done this. it just stated not working yesterday. Thank you for all your help.

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

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    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398?viewlocale=en_US
    I hope this information helps ....
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    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

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    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
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    4. What to Do If You've Forgotten Your iPhone's Passcode
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    I have had the same issue and searched the forums and found nothing that helped. I contacted apple support and this is what they told me to do:
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  • Ipod touch says its dissabled connect ti itunes but wont open up

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    i want to get my photos and this app that has my movies on it, but my ipod touch is locked and i forgot the passcode. normally i would have to restore my ipod but how do i keep my content if my ipod touch says its never been backed up?

    If when you connect the iPod to your computer yu can't make a backup:
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  • My Ipod touch says disabled connect to itunes I try and it says cannot connect it has a passcode that needs to be entered to connect but thats why I have to get into itunes because I can't get in my Ipod what do I do?

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    Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.

  • My ipod touch won't connect to wifi at home and it use to, it keeps saying my password is wrong

    My ipod touch won't connect to wifi at home, it use to work just fine, now it keeps telling me my password is wrong, but it can't be wrong because it is the same one I have always used. I also have an IPad2 that belongs to my daughter and it connects with our wifi at home with no problem.  But, why is my wifi telling me that my password is wrong.  I have tried everything, we have changed the pass word and that did not work.  We have have taken security off of our wifi and my ipod touch give me another message, but it won't connect to my wifi at home.  Please help... b/c the greatest thing for me is to be able to connect to wifi at home.
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    I have even shut down my ipod touch to see if it fixes the lack of wifi connection at home but it keeps telling me my password is wrong.  I can connect everywhere else, but not at home.  Pls help my.. I need to connect at home.  Does it matter if we have othere decives like ipads connected to the same wifi.  Because we have an ipad2 and my ipod and up until 1 week ago, we had very little issues keeping both of our devices connected at home.  Eitherway the ipad2 is still working just fine on our home wifi, but my ipod touch keeps refuseing to accept the password.
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  • My ipod touch says its disabled, and i tried restoring it but it doesnt work what can i do?

    my ipod touch says its disabled, and i tried restoring it but it doesnt work what can i do?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

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