IPod touch screen frozen with computer cable and iTunes sign
My iPod touch is frozen with a computer cable and iTunes disc sign on the screen. I have tried to restart it but it has not gone away. Any suggestions as to what it may be or how to fix it?
Called Apple tech help - no freaking use!!! So I read a few posts and amongst others under help in itunes, I ran diagnostics and there was a link when the ipod was not recognized that discussed clearing temp files, etc. I did that, messed with MS Config to disable conflicting programs and some other stuff related to clearing temp files from installation of software. Eventually, I removed all apple software - itunes, helper, bonjour, mobile me etc and reloaded itunes. Did another reboot and this time it worked.
Now, this is the second time I have updated software and each time it it really sucky. I thought Macs were supposed to be better than PC's (;-) well they sure are NOT. I can download and update anything else with no probs but an ipod.
ipod touch is cool as it has internet access but stupid as an MP3 player as there is no radio and no decent equalizer. Sony kisses ipod butt regarding sound quality
Similar Messages
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When updating my iphone with new software it came up on screen with the cable and itunes sign (which is what I should get when restoration has been completed) yet it is still saying restore. I have tried 3 times and the screen won't change. HELP!
If the sign does not go away it has not completed the restore. So you are incorrect when you say it "keeps completing the restore" if that message is still displayed.
Do you get an error message? If so, what is the error number? -
Ipod touch screen frozen with vertical lines
I tried syncing my ipod and updating and while this happened the syncing kept stopping and then it said I needed to restore. While i was restoring my ipod touch froze. I was finally able to turn it off then turn it back on again and I tried to restore it again and then these vertical lines on the screen showed up and now it is frozen again. My ipod isnt in warranty anymore and nothing has happened to it, it was working perfectly fine before i started to sync it.
See if Apple would be nice enough to replace it anyway. You must have had it for quite a while if it is out of warranty, so these problems usually do happen on older devices. You could really benefit from a new iPod touch.
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My IPOD TOUCH is frozen with the Apple logo sitting there on the screen. I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it. I can't turn it off. The screen will also flash as though it will turn off then goes back to the logo screen. Does anyone know what the heck is going on with my IPOD? It's reall frustrating me...ALOT!!!
- Try:
iOS: Not responding or does not turn on
- If not successful, let the battery fully drain. After charging for at least an hour try again
- If still not successful, time for an appointment at the Genius Bar of an Apple store. -
My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
My ipod touch is frozen with a picture of the usb and an arrow pointing to the itunes icon. I have tryed to restore and update. And I have tired to reset. Please if anyone can help. This happed while I was on Itunes and trying to update and download a new app.
What happened when you tried to restore and update the iPod?
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My 3rd gen Ipod touch is frozen, my computer sees it as a digital camera. How do I retstore it?
- Have you tried a reset to see if that will make iTunesee the iPod?
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try recovery mode. For that see:
iPhone and iPod touch: Unable to update or restore
- Then DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If somethng always shows on the screen, let the battery fully drain. After charging for an hour try the above again. -
My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My ipod touch is frozen on the connect to itune screen after an update
My ipod touch is frozen on the connect to itune screen after an update. What do I do to solve the problem. The power on-off button does not permit me to reboot the system.
The BOLD may be necessary
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I just updated my phone and it is now stuck with usb cable and itunes logo and itunes on my computer says I have to restore. Can I get my phone working again without loosing my photos?
There is no other way than to plug into a computer to restore the phone. You can use another computer to do so, but in case you did not back up to iCloud your data and settings will be gone.
Follow this article to connect in recovery mode:
iOS: Unable to update or restore -
My ipod touch is frozen on a connect to itunes screen? Help!
I need support! My ipod touch is frozen on a connect to itunes screen??
Hello there, DebraAguirre92.
The following Knowledge Base article provides some great steps for resolving the issue you are having:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Iphone cable and itunes sign after update to 6.0
It had a picture of a iphone cable and itunes sign prior maybe I need to plug it into itunes.
Solution?When I got the "connect to itunes" screen I connected to iTunes and restored. Then when I plugged it back into the TV it still showed me the same "connect to itunes" with the flashing led. I did this twice to no avail. Then I just disconnected the power and reconnected and then it rebooted. I thought maybe I should have done that in the first instance itself. Hence the suggestion to disconnect power and reconnect when the "connect to itunes" is displayed. But it looks like maybe you have to really connect to iTunes.
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2nd generation iPod touch not syncing with computer
When I plug in my 2nd generation 8g iPod touch, it doesn't say "syncing" and it doesn't show up as a device on my computer. I tested the cord with a wall charger, and it's not the cord's problem. Is it because my iPod is an older system? My iTunes updated by itself so it's the newest version. Help!!!
I have unfortuantly had the exact same problem following my update to iTunes 11.
Incase someone explains the problem for me and not you, here is the link to my post. https://discussions.apple.com/thread/4755057
Best of luck getting it to work! -
This afternoon I updated my iPod Touch 4th generation with the iOS 5 update. I left the computer alone for about an hour, since that is how long iTunes said the update would take. When I came back, all of my music and apps were gone. Why did this happen? Is there any way to fix it? Thanks for the help.
- If in the USA you can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- You can always redownload apps at no additional cost as long as you are signed into the same iTunes account the orignally purchased them.
- It appears that the apps and music were not in the iTunes library on the computer on which you performed the update. Music and the apps themselfes (app data is in the backup) are not part of the bckup hat iTunes makes as the first step of the uPdate. Apps and music are synced from your iTunes library during a latter part of the update process. -
I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected. Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes. I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success. ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes.. Please help!
Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.
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