Ipod touch screen is black and wont start up, help please

My ipod touch has a black screen and wont respond. HOw can I restart it?

Hold the sleep button and home button for 10 seconds, until the Apple logo appears. If it's not showing, plug your iPod into a power source to ensure the battery isn't completely flat.

Similar Messages

  • Ipod touch screen went black and then started flashing. Then the turn off slide comes up.

    Ipod touch screen went black and then started flashing. Then the turn off slide comes up. Restored multiple times and didn't work. Ipod works with Itunes fine (can put music and podcasts on the ipod), but can't take songs off of the ipod. Using windows xp and everything is up to date. Any ideas of how to fix it?

    I didn't know that it was posted three times. My computer didn't say that it posted anything.
    My ipod still syncs to itunes and I can put podcasts and music on my ipod, but I can't delete songs after I put them on the ipod. When I try to delete songs I try to delete it from the main music list on the ipod. It's also doing all the other stuff that I posted before. The screen will go black and then the power off slider thing shows up for a few seconds, then it'll show the unlock slider bar. Then goes black again. It will also do that when I have the ipod unocked and changing songs or playing a game. I've restored it to the factory default/new ipod and it still does the same thing. I've uninstalled and reinstalled itunes and then restored it again to the factory default and it's still doing the same exact thing. I checked and my computer is up to date.

  • What do i do if my ipod touch screen went white and wont turn off?

    what do i do if my ipod touch screen went white and wont turn off?

    - Try a reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connect to computer and restore if it appearsin iTunes.
    - If screen still white let the battery fully drain. After charging for an hour repeat the above.

  • My ipod touch screen shut off and wont come back on

    my ipod touch screen shut off and will not turn back on. it is not responding to the buttons either

    Try here:
    iOS: Not responding or does not turn on

  • Ipod touch screen went white and wont turn on

    help!!
    the ipod touch went white on its screen and the laptop cannot recognise the ipod it says unknown device! now the ipod wont even switch on
    can any1 help me

    I am not sure if I know enough about iPod's to be able to help you completely but I can offer a few suggestions. First of all, you can try restarting your iPod (by holding the OFF button and the HOME button at the same time for a long period of time.) If that doesn't work then you could try connecting your iPod up to your computer and if it shows up on iTunes you can RESET your iPod. Hope that helped a little!

  • HT4972 My ipods screen is black and wont turn on unless plugged into the wall

    My ipods screen is black and wont turn on unless plugged into the wall not the computer but when i plug it into the computer and put it in DFU mode it wont restore there is an error 3194 and error 1602 and nothing i do helps

    Here's what I found about error 1602:
    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert,update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Error 3194 is also seen when somebody is trying to restore jailbroken devices.

  • My ipod touch screen is broken and whenever i press the lock screen button, the screen is white, what can i do to fix this?

    so my ipod touch screen is broken, and whenver i try to unlock the ipod screen, all that i can see is the top right hand corner of my ipod, and the rest is all whited out. Also, the jack which support the headphones to stay in place, one of the balls in the jack is pushed in which causes the headphones and stereo jack to slip all the time. I also have a problem which is when i try to sync my ipod to itunes. Last time i did it(which was 4 years ago), i synced my ipod and i started out with 225 songs, after the syncing process was complete, i ended up with 119 songs. I'm afraid to resync my ipod or back up my ipod to a computer because i dont want to lose the wonderful collection of 589 songs i have now. I'd really appreciate it if i got some feedback. Thanks.

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                                    
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen and headphone jack yourself if you are up to it
      iPod Touch Repair – iFixit          

  • My ipod is displying apple logo and wont start up, hard reset leaves it the same, disc mode works but iTunes doesnt "see" it even if the computer does.

    "My ipod is displaying apple logo and wont start up, hard reset leaves it the same, disc mode works but iTunes doesn't "see" it even if the computer does."
    It worked two days ago fine, for two years, until I installed this newest iTunes update, then for one day it kept on freezing and going to apple logo screen mode, then today it only goes to that screen and wont start up at all.
    I've tried the hold down two buttons hard reset, that doesn't help. I've tried disc mode... but iTunes doesn't "see" it even if the computer does.
    This is a pristine ipod, never exposed to adverse conditions, never dropped, never wet, and it worked perfectly two days ago.
    Can I factory reset it somehow? (considering itunes can't "see" it)
    [Ipod classic 160gb less than two years old.]

    Looks like I might have found the solution on a youtube comment:
    R.O:
    "Plug into you laptop first, whichever set up you use that has iTunes, i know it won't read it, don't even open iTunes as of yet. Do the typical reboot "Menu +Center button at the same time" and hold it, DONT LET IT GO like we were told, when the apple pops up.. KEEP HOLDING IT it will make a new ding sound I've never heard before. and since its hooked to you laptop already an error message pops up and says apple will need to download something to repair your iPod. I when u see that that when i let reboot buttons go. hit ok on the laptop something downloads for like 20 seconds then the iTunes icon hops around when you open it it has a screen with an iPod classic on it and says "Software version blah blah, iTunes will check for an update on such n such date" AND FINALLY there's a "Restore" button. click that and you will be back to square one with your iPod. Renaming , adding all the music on it, but it will work again, finally. "
    I had to do it twice, because my mac froze the first time, but its recognized it now and is downloading the software as we speak...
    Now I've clicked the restore button and it's restoring... I'll post again if its a success, otherwise assume failure.

  • Why my iPod touch screen is black?

    Ok so my ipod touch screen is black.when i turn it on,i see the lock screen.but when i unlock it,i cant see the home screen.what do i do? please help

    - First reset the iPod. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next connect the iPod to your computer and restore viaiTunes. P{lace the iPod in Recovery mode via iTunes if necessary to restore.

  • HT4623 try to update and went black and wont start up again

    try to update my phone now black and wont start up

    Same thing happened to me. I took it to the Apple store and they told me they would be happy to replace the phone for me for $149.
    <Edited by Host>

  • My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white in the backgroud i can still hear the typing eventhough its all white

    My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white, in the backgroud i can still hear the typing eventhough its all white

    Try restoring the iPod. First from backup and if problem persists, restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Iphone 4s screen went black and wont turn on

    Iphone 4s screen  went black and wont turn on... what do I do?

    Does the Vibrate/Mute switch make the iPhone vibrate? Does iTunes on computer recognize the iPhone? If not, then possibly the battery is faulty or worse. If yes, then the LCD Display is not working, possibly the connector came loose and simply needs to be pressed down to the logic board. Of the LCD Display is faulty and the front screen assembly needs to be replaced. Or worse. If there is Warranty or AppleCare, make Genius reservation or set up service and take or send iPhone to Apple for resolution. If no coverage, Replacement iPhone is $199 or battery is $80 with Apple.

  • TS3694 My ipod touch encountered some water and wont turn on. Is there  anything we can do to get it working again? It says error 3104 when trying to restore it. Thank you

    My ipod touch encountered some water and wont turn on. Is there anything we can do to get it working? It says error 3104 when trying to restore. thank you

    Maybe here:
    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • Screen turns black and shuts down unexpectedly- help!

    screen turns black and shuts down unexpectedly- help!

    Try:
    iPod touch: Hardware troubleshooting
    iOS: Not responding or does not turn on

  • My ipod touch screen keeps freezing on the updating logo HELP!

    my ipod touch screen keeps freezing on the updating logo HELP!

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Troubleshooting 101
    Some topics covered
    -Basic troubleshooting steps
    -Hard reset instructions
    -Manual restore instructions
    -Hardware troubleshooting
    -Preventive Maintenance
    -Anti-theft & recovery tips
    -Battery-saving tips
    -Repair options
    -Contacting Apple
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

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