IPod touch seems to be locked with the silver apple icon

It wont get passed the silver apple icon, what seems to be the problem?

Try the suggestions here:
iPhone and iPod touch: Frozen and unresponsive

Similar Messages

  • Bought two Ipod touches. I linked them with the same apple ID. Was I suppose to do that? If not, how do I change it to where we both still can have access to my main account?

    I bought two ipod touches. One for my daughter and one for myself. I set hers up the other day and then set mine up this morning. I used the same ID for both. When I went to use mine and check out games, it had her user name on there. Can I have two different ID's off of one email address? How can I change this to where her and I don't share any of the information?

    You can rename one of he devices: iTunes: How to rename your device
    After that set up a new user on your computer adn sync one of the ipods to this one. Everybody will have his own iTunes library, contacts, calendars etc. after that.

  • After purchasing songs at the itunes store, ipod touch will no longer synch with the itunes library at all. Also a lock symbol is now on the ipod touch. How do I fix this

    After purchasing songs at the itunes store,  my ipod touch will no longer synch with the itunes library at all. It won't send the purchases to the device and it won't synch any other music to the device. Also a lock symbol is now displayed at the top of the ipod touch. How do I fix this.
    This was the first purchase I made.

    Are you following these instructions?
    iTunes: Syncing media content to iOS devices and iPod
    Where is the lock icon on the screen?

  • My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch "iPod touch" because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

    My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Hi, please help my other daughter her ipod touch is disabled connect to itunes after say its itunes couldnt connect to the ipod touch coz its is locked with a passcode?? please help how...

    hi, my daughter hers ipod touch is disabled connect to itunes after say its itunes couldnot connect to the "ipod touch" because its is locked with a passcode please help how to fix connect...i did turn off her ipod touch put usb back on there same in doenot say still ipod is disabled i dont understand please help how???

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • Itunes could not connect to the ipod touch because it is locked with a passcode.  How do I put the passcode in?

    itunes could not connect to the ipod "ipod touch" because it is locked with a passcode.  You must enter your passcode on the ipod before it can be used with itunes.  How do you do this when the ipod shows the cord and itunes on the screen?

    Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.

  • We have some 3rd generations iPod touches that are note syncing with the computer we have. The original computer that the ipods was synced to is gone. We downloaded the itunes to the new computer and logged on as the same account and it won't sync.

    We have some 3rd generations iPod touches that are note syncing with the computer we have. The original computer that the ipods was synced to is gone. We downloaded the itunes to the new computer and logged on as the same account and it won't sync the applications we have.

    An iPod can pn;y sync wiht one iTunes kibrary and the new computer is a new iTunes library:
    - Transfer iTunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer other music by using a third-party probgram like one of those dicussed here:
    Copy music from Ipod to new computer...: Apple Support Communities
    - Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup

  • IPod touch 3G (iOS 4) & pairing with original white Apple bluetoot keyboard

    Hi,
    I'm having trouble pairing my original Apple bluetooth keyboard (plastic white model) with the iPod touch 3G (upgraded to iOS 4). The iPod touch can see the keyboard but it doesn't pair with it. No passcode ever shows up. However, when I press the return key on the keyboard, a dialog box on the iPod touch pops up very quickly with the passcode that I should enter, and then it immediately pops up another dialog box to say it can't pair because wrong passcode was entered.
    My iPod touch 3G can pair with my new aluminium Apple bluetooth keyboard though.
    Any help with how to pair it with the original white plastic Apple bluetooth keyboard? I haven't been able to find a firmware update for the keyboard. Maybe there is one?
    Thanks!
    Message was edited by: Conal Ho

    i jailbroke it though for testing apps a friend of mine made and its proved because ive also changed the boot logo and thats seen in the boot loop so the warranty thing might be now voided ive used it fine for 3 months this way until now

  • I selected restore factory settings on my ipod touch but now after restart it stuck on apple icon what will i do anybody help me out plz,even it's not appering on itunes on my p.c

    i selected restore factory settings on my ipod touch but now after restart it stuck on apple icon what will i do anybody help me out plz,even it's not appering on itunes on my p.c

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT4623 My Iphone 4 is locked with the plug in icon and will not go away. My computer is not recognizing the device. I have tried to reboot it but it's frozen. I was updating it to the new software and it came up with an error and said it couldn't update

    I was updating my Iphone 4 with the new software and while it was doing the download and update, an error window appeared and it said it couldn't update and now my phone is frozen with the plug in icon. I have tried to reboot it, pushing the power button and the home button and nothing is working

    Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.

  • ITunes could not connect to the "iPod touch" because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes."

    I remember my password. But the problem is that iPod is not giving me the screenwhere to enter the bloody password.
    i stuck with the itune n usb on screen cant seem to get it off that screen reguardless   i try reset at this point i dont care  how it done  i want to be able use my ipod again   i think mine is a 32 gig 2nd gen    but seem like the dianasic said it a 3rd gen

    i cant do nothing im stuck on the same screen as pic b4 this   but when i hook up to itune this what i get   i cant unlock  cuz im stuck with this

  • Anyone got the new iPod touch 2nd gen to work with the fatman itube dock???

    Hi all,
    Recently for christmas I've bought a new iPod touch 2nd gen and it's awesome, everything is great about it - in my opinion; except for the fact that I tried to dock it on the fatman itube docking station and found it not to work. Before I used it I was aware that the 2nd gen is unable to charge on the dock however I didn't expect the speakers not to work too. All that happens is a message on the ipod comes up saying unable to charge with this accessory but doesn't put any sound output into the fatman, it just sits there blasting out it's own quiet internal speaker, and also strangely the remote DOES work too???
    I've read on the net that maybe resetting the ipod by holding the home+stand-by switch for 10 secs but this resets and does not fix the problem...
    There are many photos on the fatman website showing a ipod touch docked so it seems to be sold as working with it but who's to blame for this fault? Apple or fatman?? And does anybody know of a fix for it?
    Also I tried my mums ipod nano with the fatman - works fine, and my firmware on the ipod touch is nice and up to date with version 2.2 so I can't see anything else I can do. This was my christmas & birthday present and at the moment I'm quite annoyed that all I can do to it is stick a mini jack in the headphone socket - not ideal since there's no video output or remote control that way!!!
    Please give advice if there is any out there,
    Thanks,
    Mrghostie.

    This is an Answer for a Possible Solution. It worked for me and is still working. The issue I was having with my 64 bit vista, was Apple Mobile Device Service was not being installed, I dont know why. But I disabled any active running program through MSCONFIG, to allow a clean uninterrupted install of ITUNES 8.02. This allowed AMDS and drives from ITUNES to install. Hope this works for most of you.
    APPLE, please review your Support Methods. Re-installing doesnt help an issue that resulted from installing.

  • ... have tried everything to restart my ipod touch. stuck on that screen with the apple logo

    My Ipod Touch suddenly stopped working. It hadtrouble starting up – then suddenly turned on after a few minutes of pushingthe start button. The next time I turned it off, it never started back up. Symptoms:
    It is stuck on the apple logo screen (with thecircle of moving bars – as if it is waiting or doing something) and never moveson from this.
    When I plug it in and try to restore it:
    Whensyncing with my back-up, I get the error: ITunes could not restore it becausean error occurred
    WhenI set up a new Ipod, everything downloads. (apps, music etc)
    It looks like it is fixed, butwhen I unplug it and try to get it to work, it is still stuck in the apple logoscreen – same as above.
    I have also updated all of the software. Still - no go!
    When it is plugged in to mycomputer, I am able to play music and see the items in the ipod. Through this,I have even updated my software. This all works .. but that screen with theapple logo does not go away and I just cannot access it manually through the touchscreen or ipod buttons.
    Who can help me?

    Did you also try to connect in recovery mode? http://support.apple.com/kb/HT1808

  • When i plug in my ipod touch to charge it starts with the battery with the little bolt under it then it goes to the apple logo screen and after a while it flashes white and just shuts off and restarts the process. Whats wrong and how do i fix it?

    when i plug in my ipod touch it goes to the battery witht he bolt under it the goes to the apple logo screen and after a while it will flash white like its trying to go to the lock screen but just restarts and restarts the process and keeps doing it. What should i do? Is there any way to fix it?

    See if you missed anything here:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My Ipod touch (3rd. gen) is locked and the touch screen isnt working and it only turns on when charged! help!, My Ipod touch (3rd. gen) is locked and the touch screen isnt working and it only turns on when charged! help!

    My Ipod touch isnt working ... i think its locked but the touch screen now doesnt work? Help!

    Connect the iPod to your computer and charge it for at least an hour and then try to restore the iPod via iTunes on your computer.  If it asks for an passcode and you do not know it place the iPod in recovery mode to bypass the the passcode.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

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